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Bespoke Private New York Tours

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Address: 1140 Avenue of the Americas, New York City, NY 10036-5803
Phone Number: +1 347-450-1605
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Beware - company out of business

We bought tour vouchers on Rue La La. Booked the chocolate tour and recived a confirmation from Leticia Burrell. Like the other reviewer, the tour guide was a no show. Trd to... read more

1 of 5 bubblesReviewed 9 October 2011
savvyshpr
,
Philadelphia, pa

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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Philadelphia, pa
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 9 October 2011

We bought tour vouchers on Rue La La. Booked the chocolate tour and recived a confirmation from Leticia Burrell. Like the other reviewer, the tour guide was a no show. Trd to call Bespoke Tours and the number has been disconnected. Rue La La was great and refunded our money asap.

Helpful?
2 Thank savvyshpr
Maryland
Level Contributor
173 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
1 of 5 bubbles Reviewed 2 October 2011

Bought a tour voucher through Rue La La. Had some trouble initially getting a response from Letitia Burrell, the 'tour director'. Quick checked the reviews on Trip Advisor and thought the worst, that we'd been had. I eventually got a response from Letitia and ended up booking the 'Off the Vine tour' for October 1st for 2 people. We got... More 

Helpful?
4 Thank sginmd
Hawthorne, New Jersey
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 September 2011

I purchased my tour from Groupon and one for my friend. The first available date we could make was beyond the expiration date, but the Groupon was honored. The tour was fun, with a variety of different chocolate venues. I would prefer to have a published schedule of the chocolate tour on the website including specifics about time and meeting... More 

Helpful?
1 Thank Diane M
Wantagh, New York
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 8 September 2011

I actually can't comment about the tour because the team from Bespoke never showed up or contacted me to reschedule. I was also forced into one date 9/311 when the information said selected dates between August and October. This company is a joke and should be run out of business. Thankfully, I paid and got my money back through a... More 

Helpful?
3 Thank Peter G
Staten Island, New York
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 31 August 2011

Bought it through Rue La La. Advertised Tuesdays and Saturdays as tour dates. When I went to book it the following week, I was told only three dates in the next six months were available. None were Tuesdays. After e-mailing the owner of the company, she said she would work with me. I gave her three dates in August, every... More 

Helpful?
3 Thank Maureen M
Fairless Hills, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 19 August 2011

I am so disappointed with this company. I bought a Mother's Day package to take my mom on a tour and to have a stay at a Hilton from Groupon. I called Bespoke back in June and they said the tour would be August 20. They told me a week before the tour they would call me or send me... More 

Helpful?
3 Thank Kelly K
Arkansas
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 21 July 2011

I first found Bespoke Tours via a Groupon which gave me reason to investigate their website. I found that they do "custom" tours and was quite interested in shoe shopping in NYC so I called. I was told that a custom tour could definitely be created for me as I wanted to shop for Christian Louboutin's and not feel out... More 

Helpful?
5 Thank ArkansasSpence
nyc
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 8 July 2011

This company is a disaster. No returning emails, phone calls. This is not luxury at all. Chasing after someone to get them to answer you, and then the way they ask you to sign the contracts. All of the fees. Its a scam. Book the same thing yourself and save a fortune.

Helpful?
7 Thank elegantandlovely
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 June 2011

From the service to the tour itself and transportation, hands down, this is a perfect tour for just about everyone. I bought three of them! I have gone on the Haute Chocolate tour twice lol not just because of my love for chocolate but also because I loved it so much I just had to go back with mom =).... More 

Helpful?
1 Thank Barbie1003
1 review
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 31 May 2011

Normally reviews are reserved for people having actually experienced the product, but here's my problem- I can't! The woman running the company takes forever to get back in touch & answers simple business-like questions with such rude and sarcasm ridden emails that when I forwarded them on to Groupon customer service (where I purchased the tour from) they were really... More 

Helpful?
8 Thank GabrielleDeGrazio

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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