Eataly
4.5
Tours & experiences
Explore different ways to experience this place.
Full view
Revenue impacts the experiences featured on this page, learn more.
Top ways to experience Eataly and nearby attractions
The area
Address
Neighbourhood: Tenderloin
How to get there
- 23rd St • 2 min walk
- 23rd St • 4 min walk
Reach out directly
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
10,000 within 5 kms
Attractions
2,885 within 10 kms
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
1,098 reviews
Excellent
651
Very good
294
Average
89
Poor
33
Terrible
32
Andrea N
1 contribution
Dec 2023 • Family
We went later in the evening hoping to grab a delicious meal at the end of a long day. Online it said they were open until 11 so we headed up to the third floor and were greeted by a very rude hostess who was extremely hostile and inappropriate. I had asked if we could be seated when we found out they were closing soon, and she seated us but then chose to make rude remarks, talk badly about us to the other immature hostess, etc. Just tell us you cannot serve us! It would have been better than this!
The server was great but the food was mediocre and the overall experience was not pleasant due to the general atmosphere created by the employees this establishment has chosen. I would think long and hard before recommending anyone go to the Restraunt section of the Eataly. I did speak to management who compensated us a bit with our meal but still think others should consider this before going to La Pizza & La Pasta.
The server was great but the food was mediocre and the overall experience was not pleasant due to the general atmosphere created by the employees this establishment has chosen. I would think long and hard before recommending anyone go to the Restraunt section of the Eataly. I did speak to management who compensated us a bit with our meal but still think others should consider this before going to La Pizza & La Pasta.
Written 23 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teresa C
1 contribution
Nov 2023 • Friends
We went to Eataly near WTC, unfortunately out experience was terrible. Since we arrive we have a bad experience with the waitress that not even said “hello”, continuing with other one that not even look at us when taking our order. Finishing with a food too expensive for what is served. Emplomes too rudes for that kind of restaurant and experience.
Written 29 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph William D
1 contribution
Oct 2023 • Friends
There is no "scenic" view, just a brick wall. The Italian landscape was all plastic flowers and ivy. The food was alley street-cart tasting food. The wait staff was very attentive and friendly. The five host/hostesses should never work with the public. Overall, it was just awful food in an awful environment. From the elevator to the front desk, the floors are dirty. The bathroom was small and extremely unkempt. It is not for local New Yorkers to eat at; we have far too many genuine Italian restaurants in the city. Skip this "fast-food" mall-chain spot. Not NY at all. Thank you.
Written 15 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FoodieRoady201
Houston, TX14 contributions
May 2023 • Friends
Rude bartender at pasta making wine bar. See photo. Wanted to have a drink but he insisted we needed to also order food to sit at bar. All the people at the bar told us after he walked away that they only ordered drinks, no food, and had no problems. I documented all of this and later sent email to management. Still no response from management so that’s why I’m reviewing them online. Please know that no only do the staff appear to discriminate but also that upper management is non responsive when this is brought to their attention.
Written 15 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard C
West Babylon, NY74 contributions
Nov 2023 • Solo
went to get some holiday goodies, bought fresh figs , they were dry and not sweet 5 dollars into the garbage. Prosciutto was on the dry side but that will teach me not to buy pre packaged. The prices on the cheeses were 30% more than in any of the stores that i frequent including the specialty food stores. The store is nice but Im not impressed by the quality
Written 18 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paulo Kassab
Sao Paulo, SP21 contributions
Mar 2022
It was supposed to be a nice Italian-style bar, but the service is terrible. The attendant spent the entire time talking in Spanish with a friend and treated us badly. Only at the end when we tipped did he mention a smile and a thank you. Besides, it's not cheap. Avoid this place
Written 17 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gerard A
Cork, Ireland92 contributions
May 2022
Everything edible you can imagine from Italy. Wonderful selection of Smoked meats, fish, pastas, gelatos and fresh and dried foods. Very busy market, but again not a cheap place to shop.
A must see though when in NYC.
A must see though when in NYC.
Written 15 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert C
Jamul, CA90 contributions
Dec 2021 • Couples
I only got one thing to say - If you love Italian food and you are in Lower Manhattan;
GO HERE!
Oh, my gosh- this place is amazing for everything Italian. Huge selection of food items, fresh Pasta, proteins, etc.
Well worth a visit.
GO HERE!
Oh, my gosh- this place is amazing for everything Italian. Huge selection of food items, fresh Pasta, proteins, etc.
Well worth a visit.
Written 29 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ericka O
3 contributions
Aug 2022
We stopped for gelato, which was the best we have ever had! After wandering around, we knew we would have to come back again. The day we left NYC we stopped in for some flatbread pizza and I bought some Focaccia to bring home with me. Both were fabulous. Fresh ingredients and just the right amount of seasonings.
Written 25 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joyudas
isla verde3 contributions
When I'm NY I always brings friends to this Italian specialty shop
I will never return to this joint
The degree of arrogance and rudeness by the management and employees should not be tolerated
By any customer. My visit was on July 21, 2014 they need training and establish new policies on how to provided excellent customer service. Terrible , terrible, terrible!!!!
I will never return to this joint
The degree of arrogance and rudeness by the management and employees should not be tolerated
By any customer. My visit was on July 21, 2014 they need training and establish new policies on how to provided excellent customer service. Terrible , terrible, terrible!!!!
Written 26 July 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Qual é o horário de funcionamento?
Written 5 April 2019
10 to 10 for the store just like the mall
Written 25 September 2018
I'm wondering what cooking classes you have available in May, 2017
Specifically May, 15 to May 17 th
If you could let me know soon, I'd appreciate it
Written 20 March 2017
Showing results 1-4 of 4
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing