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Address: 2430 Fdr Dr, East Service Road, New York City, NY 10010-4046
Phone Number:
+1 212-691-6693
12:00 - 17:00
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Mon - Fri 12:00 - 17:00

TripAdvisor Reviewer Highlights

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10 day on the marco polo

10 days on marco polo the rooms are small, no chairs no fridge no in cabin coffee or tea,, you are supplied with unchiled bottled water ,o£2.6o each ,décor drab diningin the M... read more

Reviewed 28 August 2016
hugh m
Millport, United Kingdom
via mobile

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27 Reviews from our TripAdvisor Community

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Showing 26: English reviews
England, United Kingdom
Level Contributor
44 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
Reviewed 22 March 2017 via mobile

Been on this ship about 15 years ago ( and many others) and it's not really changed. Still got that old charm about it . Lovely cabins with all you need in them. Ours had a huge wardrobe and huge window! . Very friendly staff can't fault them. Food was good in the buffet and the main restaurant . Either... More 

Thank barney000
Glastonbury, United Kingdom
Level Contributor
108 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
Reviewed 12 March 2017

This is an old ship, and has a lot of character and some very friendly staff. Unfortunately, our Grade 8 cabin had beds which consisted of narrow foam mattresses slapped on top of a sheet of hardboard. Very uncomfortable. Just in case that was not enough to keep us awake, the noise coming up from the engine room, complete with... More 

Thank barnum42
Ilfracombe, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 March 2017

just back from a 15 night cruise on board this lovely old ship we had a fantastic time the ship was spotless the staff were so friendly and hard working nothing was to much trouble for them. great food and plenty of it. the cabins were basic but comfortable and clean. didn't see a lot of the entertainment but what... More 

Thank linda793
Scunthorpe, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 26 September 2016

Sailed with cruise maritime before always had a good time went on the Norway from Hull early this year very good cruise will go again well recommend off boat trips spectacular great photos to remind us of this cracking trip we well looked after our only not of caution the bar staff couldn't make a good Manhattan.

Thank squiffy2015
Manchester, England, United Kingdom
Level Contributor
29 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 29 August 2016

It was our first cruise experience and I cannot fault it. Right from the off they were spot on with their Guest Services. From the moment we met Joe at the check in we were put at ease and everything fell into place. Food was perfect all served by our wonderful waiters Inna and Oleksander (table 68 - The Happy... More 

Thank Robert S
Millport, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 28 August 2016 via mobile

10 days on marco polo the rooms are small, no chairs no fridge no in cabin coffee or tea,, you are supplied with unchiled bottled water ,o£2.6o each ,décor drab diningin the M P bistro , over crowded to many trying to eat at the same time same applies to the eneretainment , have to arrive 1 hour before to... More 

Thank hugh m
Level Contributor
31 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 7 April 2016

Bought it for mums birthday.She said food was awful and ship run down and scruffy. She said the staff were lovely however , that is all.

Thank KrnQnn
Level Contributor
405 reviews
245 attraction reviews
common_n_attraction_reviews_1bd8 191 helpful votes
Reviewed 12 January 2016

This is an old, small ship, it really does not travel well on anything other than a mill pond. Passengers were very ill with seasickness, many fell over, some dared not leave their cabins. Service, food, and entertainment were average, but then the cruise was fairly cheap so you get what you pay for. I can confirm the complaints of... More 

1 Thank Freddyminster
Bristol, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 January 2016

please, please, don`t go on this ship if you are over 60, i just got back "today" this ship cannot take anything that is rougher than a millpond,people were thrown about,breaking bones etc ports of call cancelled,decks,out of use, portholes and window boarded. i have done 20 cruises and this is by far the worst one [ don`t go ]

2 Thank dicky19542016
Tewkesbury, United Kingdom
Level Contributor
28 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 31 December 2015 via mobile

Ship left 12 hours late, using "bad weather" as the excuse (even though they were still loading the ship a long time after the scheduled departure time???). So we missed our first two port visits completely. Not the best start. At sea then for three days in stormy sea. Too ill to eat. Food throughout the trip mediocre, tasteless and... More 

1 Thank Maxine C

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