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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
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USD 26.00*
and up
9/11 Memorial Museum Admission
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USD 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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USD 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,220 reviews)
“beautiful tribute” (1,009 reviews)
Closed Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (70,188)
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1 - 10 of 46,202 reviews

Reviewed yesterday via mobile

When you visit the 9/11 memorial a lot of emotions arrive to you. The memorial is a quiet place where you can make a pray for all 9/11 heroes.

Thank Rafael Z
Reviewed yesterday via mobile

I have to agree with so many other reviewers that the 9/11 memorial and museum was not only very informative, but a very befitting tribute to those who lost their lives on this fateful day. I had not appreciated that so many of those killed...More

Thank Sharon G
Reviewed yesterday

This is a very somber activity. It is meant to evoke feelings of sadness and awe - and does. My wife was overwhelmed with emotion the first time we went. This time, she held together better. My boys wanted to go when I took them...More

Thank KidDocDMC
Reviewed yesterday

A truly remarkable and very touching experience. As most people, I remember that day and it will always be etched in my mind and it was always to be a place I intended to visit just to pay respect to those who lost their lives...More

Thank AGMK P
Reviewed yesterday via mobile

I felt a need to visit the memorial and the museum. I'm not sure I discovered anything new in the museum and overall I now feel quite mixed about the experience. The memorials are better in person when you see them. For me the museum...More

Thank KLC456
Reviewed yesterday via mobile

Well worth a visit and getting the headphones for self guided tour. Very poignant and thought-provoking. The commentary gave very balanced view. Wasn't all "isn't America great".

Thank Jo C
Reviewed yesterday via mobile

If was an incredibly emotional visit to the 9/11 museum. The museum has been crafted with a great deal of sensitivity whilst also reflecting the horror of the events that took place that morning. Be prepared to be moved.

Thank Gareth D
Reviewed yesterday

Most of the tourists felt bad when the museum is closed without informing. Even their site did not have timings. Very bad

1  Thank Peela R
Reviewed yesterday

I visited the 9/11 museum and memorial as I felt I just had to when in NYC. It was quite overwhelming and harrowing but important to see I feel. I was disappointed with people taking smiley pictures however.

Thank G B
Reviewed yesterday

..... I thought all the way round. There was. No need, really no needWho needs a fireman dressing up kit for a dog. Really!!! The above ground area is very well done. The museum was interesting but I, and my family, (we're from the UK)...More

Thank Hockeyboy
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
21 August 2017|
AnswerShow all 2 answers
Response from Barbara S | Reviewed this property |
Lots if good restaurants in Brooklyn - they tend to be priciest near Time Square midtown and upper east side. Ethnic restaurants are your best bet for affordability. Go to 911 if possible - amazing museum -plan on between... More
19 August 2017|
AnswerShow all 5 answers
Response from Jezamine | Reviewed this property |
Obviously the pools are free but the museum itself you have to pay for. We didn't go into the other bit but it wasn't too bad when we were there. We went later in the day about 1700 & it was fine hardly any queuing at all.
16 August 2017|
AnswerShow all 4 answers
Response from deblowe2014 | Reviewed this property |
we found it cheaper to do whilst we were there as we did the hop on hop off bus which was 110 dollars for 2 people and 2 days with a small cruise to statue included