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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Open now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
More Info
USD 24.00*
and up
9/11 Memorial Museum Admission
More Info
USD 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
USD 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

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I would be very proud to be a New Yorker

We had a full tour off 9/11 . Our tour guide Ray Victor was brilliant . He explained everything to us and never left out anyone that helped that awful sad day and the help that... read more

5 of 5 bubblesReviewed yesterday
Nettywarlingham
via mobile
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63,030 Reviews from our TripAdvisor Community

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Showing 41,364: English reviews
2 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We had a full tour off 9/11 . Our tour guide Ray Victor was brilliant . He explained everything to us and never left out anyone that helped that awful sad day and the help that all the New Yorkers done to help after that day . Your country should be very proud. I can't explain how beautiful the remembrance... More 

Helpful?
Thank Nettywarlingham
Denton, Texas
Level Contributor
163 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

There are many tissue boxes atop columns which are discretely placed in this museum. No one looked happy here, but it is such a somber, poignant place. Everyone was reverent and respectful. The museum is beautifully done, with a nice mix of stories and displays, some unexpected- such as the bloody shoes of a survivor who didn't stop running in... More 

Helpful?
Thank SpikeRudy
Madison, Wisconsin
Level Contributor
42 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Could be a little overwhelming and intense for kids under 11. Make sure you go up in the Freedom tower after. It will move you from the heavy sadness to hope, which is important.

Helpful?
Thank 4graceNpeace2U
Chattanooga, Tennessee
Level Contributor
47 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I was worried this museum would be cheesy and dramatic, but it was very tasteful. It humanizes the victims and presents artifacts from the scene. The docents were particularly knowledgeable. There's a 10-min time-lapse film that shows the recovery efforts that was worth seeing. Highly recommend.

Helpful?
Thank SouthernBelle74
Dublin
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

This is an awesome memorial, its very impressive and will make you say "wow". A fitting tribute to the tragedy. Still somber as people put flowers by names of those who died. Go see it, better than a simple plaque or statue. As with any monument to the deceased its a place to be respectful but its also a place... More 

Helpful?
Thank Alan M
Belfast, United Kingdom
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Such a beautiful memorial to all those who have lost their lives! I really learnt a lot from the exhibits and brought it home what some of my family had went through on that tragic day! I would recommend this place as a must see whilst in Manhattan!

Helpful?
Thank Gavin W
Adelaide, South Australia, Australia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The reflection pools and the museum have a surprisingly unamerican subtlety to them and do an amazing job of explaining the events of the 2 attacks agh the WTC plus the others. The reflection pools are very powerful memorials and the museum areas make an overwhelming experience for everyone. This is a must see on any visit to New York

Helpful?
Thank Craig H
Catterick, United Kingdom
Level Contributor
21 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed yesterday NEW via mobile

This was on my list of places to visit. Fantastic and well set out, I found this memorial site haunting but amazing. A must visit.

Helpful?
Thank SteveHolt1981
Gilbert, Arizona
Level Contributor
56 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I've always wanted to visit and made sure it was the top of my list. The fountains do justice for th sacrifice here and reading the names makes it more personal.

Helpful?
Thank Daniel M
Winter Park, Florida
Level Contributor
474 reviews
128 attraction reviews
common_n_attraction_reviews_1bd8 128 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

This is an intense memorial, considering the subject matter. It was also a very emotional visit. It is done very well. I recommend coming earlier in the day. Aside from the memorial pools its all indoors.

Helpful?
Thank Stephen K

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Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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