The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum, New York City

The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum
4.5
Speciality Museums • Historic Sites • Points of Interest & Landmarks • Monuments & Statues
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks. 9/11 Memorial, Open Daily, 7-days, 10 a.m. to 5 p.m. 9/11 Memorial Museum, Open Thursday–Monday, 10 a.m. to 5 p.m. Thanksgiving and Christmas: Memorial Only, 10 a.m. to 4 p.m.; Museum Closed
Suggested duration
2-3 hours
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Admission tickets
from A$40.68
All you need to step foot in the door.
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Plan your visit
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The area
Address
Neighbourhood: Downtown Manhattan (Downtown)
How to get there
  • Cortlandt St • 3 min walk
  • Chambers St • 4 min walk
Best nearby
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8,651 within 5 kms
Attractions
1,408 within 10 kms
Popular mentions

4.5
95,465 reviews
Excellent
75,046
Very good
15,568
Average
3,663
Poor
741
Terrible
455

WorldTravelerCO
Thornton, CO859 contributions
Moving
Dec. 2021
We were unexpectedly moved by the Memorial, to the point of tears. While we all have memories of where we were that day, being there where so many lives were lost was very emotional. This memorial is very well done.
Written 6 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

annette58_12
Calumet City, IL10 contributions
Must see
This was my second time at my granddaughter’s first time in the museum. It is a phenomenal museum. The entry process was smooth and the line moved quickly and efficiently.
Written 6 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Safari215397
14 contributions
A must see - we must never forget!
Dec. 2021
A very well put together and meaningful museum. My family and I were moved and impressed with the depth of the messages and the way it was presented.
Written 5 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

g h
Newcastle upon Tyne, UK90 contributions
worth a visit
Nov. 2021
This was a very moving experience. We paid extra for the tour as we wanted to hear all about it in full. We had visited the world trade centre since 1990 on every NYC trip and it was emotional to say the least.
Written 5 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DFS60
Norwich, CT293 contributions
Should be required for every American
Dec. 2021
Every American should visit this exhibit. Book tickets ahead of time; book the guided tour which is much better and more informative than doing it on your own; visit the historical exhibition through the rotating doors; take your time as it could be as long as 2 hours to visit all of it. It was an extremely moving, profound, and informative tour. I actually saw tears in some tourists eyes going through the exhibits including one young lady who was not born yet at the time of the attacks and could not believe our country experienced this. If you do not have prepurchased guided tour tickets, be prepared to wait in very long lines and possibly be closed out of guided tour spots. Purchase your tickets directly through the museum to avoid problems with other sites. Also, vaccination cards and license is required.
It was a moment in history worth reliving and remembering.
Written 5 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cruiser817748
2 contributions
Very moving tribute
Very moving tribute to both the victims and the heroes of this tragedy. Particularly moved by the missing posters digitally projected onto the columns. Learned quite a bit about survivor stories too. Well worth the trip

We were initially going to be delayed by about 2 hrs because of a backlog of people going through. We had thought about leaving but so glad we went through it
Written 4 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kev&Ruby
East Sussex, UK148 contributions
Moving.
A really moving tribute to those hurt and killed during the attacks. I spent most of the time crying. Not much more you can say other than if your in the city try to do this.

My only disappointment was how many people were taking selfies and pictures. Felt tasteless to me.
Written 4 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carmen M
Middletown, NY2 contributions
You have to visit
Nov. 2021 • Couples
Very well presented. It cover everything related to 911 even the rescue dog’s and the 1993 parking bomb.
Written 2 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cathy K
Hartley Wintney, UK4 contributions
Hard to describe but a "Must Do" experience
Beautifully put together and incredibly moving.
Hard to find the words but they've done an incredible job presenting a terrible event!
Written 2 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brittany W
7 contributions
A must visit.
Touching experience. I think it’s something anyone traveling to New York should do. It was sad but overall an amazing experience.
Written 1 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum is open:
  • Thu - Mon 10:00 am - 5:00 pm
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

The National 9/11 Memorial & Museum admission prices can vary. Entrance tickets currently cost AU$39.21, while a popular guided tour starts around AU$25.21 per person. See all 109 The National 9/11 Memorial & Museum tickets and tours on Tripadvisor

The National 9/11 Memorial & Museum can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 109 The National 9/11 Memorial & Museum tickets and tours on Tripadvisor