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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
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USD 26.00*
and up
9/11 Memorial Museum Admission
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USD 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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USD 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,220 reviews)
“beautiful tribute” (1,009 reviews)
Closed Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (70,138)
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1 - 10 of 46,174 reviews

Reviewed yesterday

Every citizen and visitor to NYC should take the opportunity to visit this incredible memorial to this horriffic attack on our nation.

Thank Arlene L
Reviewed yesterday

our family thinks this is a must visit place. We all felt and experienced peaceful yet lots of sadness. We hope and wish we all can live on this beautiful planet violence free.

Thank r_kanda
Reviewed yesterday via mobile

This 9/11 museum was so worth going to visit! Sobering experience for sure but so beautiful. We spent quite a bit of time looking around and reading so many touching tributes about the victims. I recommend this for any family.

Thank MicheleDenison
Reviewed yesterday

For the 4 of us (women) it was a very emotional visit. The memorial waterfalls are beautiful and very appropriate with the names of the victims of 9/11 engraved in the marble that surrounds it. We did find out that every day the folks at...More

Thank Lee K
Reviewed yesterday via mobile

I wasn't planning on doing this and got recommended it by so many people we decided to do it . So glad we did because it's very interesting . Can take up to two hours on a self guided tour , I wouldn't recommended guided...More

Thank Emily K
Reviewed yesterday

The Museum and Memorial are superb and an absolutely must-visit location if you are in New York. We took the guided tour (approx 60 minutes) and the guide (Max) was excellent providing much detail and context which was really helpful. We then visited the Historical...More

Thank Clan63A
Reviewed yesterday via mobile

I enjoyed my visit, it is probably a bit overpriced especially since they charge you extra for the audio tour once you're inside the museum, I didn't get one but don't think I lost out much. The size of the museum is perfect, not too...More

Thank Yorkie2174
Reviewed yesterday via mobile

We had wanted to ensure we visited the 9/11 memorial when we came to New York and so glad we did. Such a simple, fitting memorial to all those that lost their lives including so many firefighters. The constant flow of water that looks like...More

Thank Steve H
Reviewed yesterday via mobile

The 9/11 museum was on my list of "things" to do in NYC. As a place that shaped the modern world I felt it was necessary to soak up as much information and history as possible. Such an horrific event but so much history and...More

Thank Andy O
Reviewed yesterday

Brilliant & Sad at the same time. Was very crowded but was worth the hassell. I found it very educational also.

Thank kwhalan
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
21 August 2017|
AnswerShow all 2 answers
Response from Barbara S | Reviewed this property |
Lots if good restaurants in Brooklyn - they tend to be priciest near Time Square midtown and upper east side. Ethnic restaurants are your best bet for affordability. Go to 911 if possible - amazing museum -plan on between... More
19 August 2017|
AnswerShow all 5 answers
Response from Jezamine | Reviewed this property |
Obviously the pools are free but the museum itself you have to pay for. We didn't go into the other bit but it wasn't too bad when we were there. We went later in the day about 1700 & it was fine hardly any queuing at all.
16 August 2017|
AnswerShow all 4 answers
Response from deblowe2014 | Reviewed this property |
we found it cheaper to do whilst we were there as we did the hop on hop off bus which was 110 dollars for 2 people and 2 days with a small cruise to statue included