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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
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USD 26.00*
and up
9/11 Memorial Museum Admission
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USD 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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USD 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,387 reviews)
“beautiful tribute” (1,059 reviews)
Closed Now
All hours
Hours Today: 9:00 am - 8:00 pm
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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1 - 10 of 49,144 reviews

Reviewed yesterday

First, I want to say that you can visit the Memorial without paying to go to the Museum. We searched and searched to see if these were two separate sites. Everywhere it says "Memorial and Museum". Since I had already seen the Memorial 4yrs ago...More

Thank AngieBear
Reviewed yesterday

This attraction provides a respectful history of the events of 9-11 and a memorial to those who lost their lives that day. The most interesting aspects in the museum were the remembrance hall with photos with interactive recall of those who perished and the timeline...More

1  Thank physicsgeek
Reviewed yesterday via mobile

I can honestly say I was in tears off and on for the entire visit. Powerful and moving and sad and inspiring all at the same time. This is more than a monument. It is a testament to the spirit of the American people and...More

1  Thank shelsmiles
Reviewed 2 days ago

This is the most solemn event i’ve Ever attended,I give thanks and praises to all the individuals who had anything to do with putting this memorial together in remembrance of all the individuals who died on 911.I truly admired the way they paid special attention...More

Thank 132williemaew
Reviewed 2 days ago via mobile

This is a bit of a weird one, I didn’t no wether to enjoy it or not as this building would be something that would be better not to visit due to the reason it there. BUT.i am glad I got to pay respects to...More

Thank HoyBey
Reviewed 2 days ago

Greate Museum, it clear that a lot of thoughts have gone through to find the best possible way to show the episode. TIP: In sted of standing in que for tickets, go around the building an use the machine in the wall.. Saved us for...More

Thank Simon V
Reviewed 2 days ago

Very respectful and well done. So informative and moving. The volunteers are very good, and almost all have a personal connection.

Thank SusanC-Chicago312
Reviewed 2 days ago

Once you have tickets expect to wait 20 to 40 minutes. After you pass security you enter one of the most thoughtful and respectful museums I have ever been . It gets crowded and it will take time to see all the exhibits - expect...More

Thank Hans K
Reviewed 2 days ago via mobile

What a breathtaking experience. Wonderful museum. So much information I didn’t know about. Shed a tear or two on the way around. Allow at least 4/5 hours to have a good look around.

Thank 312leannee
Reviewed 2 days ago via mobile

I’m not the sentimental type, but this place really got to me. So meaningfully constricted, respecting the life of each individual who lost their life in one way or another through 9/11. A must-see for everyone visiting NYC.

Thank janemueller76
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
8 December 2017|
AnswerShow all 11 answers
Response from David B | Reviewed this property |
NO you can spend that long standing in line if you haven't prepared i.e. ticket purchase, security screening etc trying to fit a visit into an hour and 30 just doesn't do it justice and will only make you feel ripped off... More
3 December 2017|
AnswerShow all 4 answers
Response from steveaA7892ZM | Reviewed this property |
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10 November 2017|
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Response from BilbydoesEurope | Reviewed this property |
Hi, we booked our tickets on the Monday for the monument to visit on the Tuesday. We did the SOL on the same day and even had time to go back to hotel and have leisurely lunch. The Uptown - Downtown subway system is... More