Beautiful day at the top of the empire state building, everyone working there was happy polite and knowledgeable. There was a young man at the 102 floor who was very outgoing and his knowledge was outstanding as to where everything was down below in every direction. He was very personable and was a definite plus to the visit...

This was our second visit to the Empire State Building, the last time was in 2018. Since then the layout has changed with info and interactive displays as you queue. Although there was no real queue when we visited at 10.00am opening time we still looked at these rather than walk on by and well worth it. Floor 80 gives great views in all directions from inside and the floor 86 the same but outside and better for taking photos without reflections. Gift shop is now downstairs as you exit.

The experience starts as soon as you enter the building at ground level. So well done and all the staff are helpful and friendly. We're so glad we did this at night. No crowds and the view is jaw dropping. We'd recommend this to everyone. It's definitely not to be missed.

I’ve been up there twice already. First time was two years ago and second was two weeks ago. The view is always amazing. I would have stayed longer that night but it was raining hard that night. Please come and visit it’s all worth it.

An icon building! It had great displays on the way up and great views. I would definitely recommend it. Used the go city pass without a hitch. We reserved our spot 10 days ahead of time.

We booked an Empire State ticket including the 102 floor platform. Access was easy and well managed though on the day it was not too busy so access to elevators was smooth. the viewing areas and gallery at the ground and 80 floors/86 floors are interesting, well made including the archive film materials shown. Would recommend a visit and given pre-booking, a lucky hand with the weather for a fantastic view

Our excursion to the 86th floor of the Empire state building was excellent. You do not need the VIP passes as long as you buy your ticket online in advance. They have added some fun pictures and photo ops as you make your way to the elevator. The views are like no other. It almost looks like a toy model from so high above. Including seeing the statue of Liberty. Breath taking.

We visited at the start of September at 8:30pm. It was an absolute perfect visit, seeing New York lit up at night is breathtaking. This visit was amplified by being proposed to at the top, it will always be a special place for us now!

We really enjoyed our visit to the Empire State Building ( well we enjoyed the building and views) We got to go when it finally stopped raining so it was great to get a clear view of everything from the 86th floor. The only negative was some staff members were unfriendly and unapproachable especially one particular gentleman situated at the entrance doorway ( in a grey suit ) . He was so very rude to so many people in the line including us. For such a treasured landmark there such be staff that makes it a pleasant, memorable experience.

The visit was great. I was surprised that it was possible to go also outside at the terrace. It was quite windy but the view was great. I booked the sunset time slot, so I entered at the booked time and I have to hurry up to the observatory. Unfortunately I did not have enough time to visit the museum before going up. It will be good to have possibility to visit the museum after visiting the observatory, not only before.