Manhattan VIP Limo

Manhattan VIP Limo, New York City: Address, Phone Number, Manhattan VIP Limo Reviews: 3/5

Manhattan VIP Limo
3
Tours and Tickets

3.0
6 reviews
Excellent
3
Very good
0
Average
0
Poor
1
Terrible
2

Lana
New York City, NY2 contributions
Great customer service, professional drivers.
Nov. 2018
Used this company for my last months trip to Prudential Center in Newark from NYC. I did a lot of shopping around as it was my first time using anything other than Uber or yellow cab. Ended up calling MVL and glad I did! Booking was easy and further communication was amazing (many thanks to Alina, their customer service rep). They have a great selection of vehicles and I went with MKT Sedan as per their suggestion. The driver arrived ontime on the day of the trip , was very professional and polite, didn't bother me with any conversations, as it was a very early morning ride and I just wanted to rest. The car looked very new and was clean. Overall, a very pleasant, no headache experience. I subsequently booked them for my in-laws pick up from JFK a few weeks later with the same driver and they were very happy also.

Written 10 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

connielynnhall
Hemet, CA11 contributions
Over the top
Oct. 2017 • Friends
The best part of our FUN trip to NYC was this VIP limo run and Alvaro. Alvaro treated us like royalty. The best part was he kept an eye on us and made sure we returned safely to our end destination. Lord knows we needed that! Certainly a 5 star evening! Cheers,
Written 8 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

MandiMangle
Sydney, Australia7 contributions
DO NOT WASTE YOUR MONEY - GO ELSEWHERE!!
Aug. 2017 • Friends
I booked a 3 hour limo sightseeing tour for my sister and her friend. Communication leading up to the event was great - however the experience itself was shocking!

Throughout the entire 3 hour ‘tour’, the driver only made two stops (Battery Park & DUMBO) – the rest of the time they circled around the outskirts of Manhattan with no city view at all!

The driver also had to use the toilet twice - first at the pickup point which meant waiting to get into the vehicle (an anti-climax to having the vehicle turn up and then there’s a delay in getting into it!) and again at DUMBO when the passengers came back to the vehicle – which meant they had to wait for him to come back.

Throughout the journey he was constantly on the phone – for THREE HOURS! Even at the drop off point, he was still on the phone!

The driver didn’t know how to operate the lights or controls in the vehicle and he kept the wall up between himself and the passenger so they were unable to speak with him to ask questions or request anything.

In the email confirmation, I specifically asked that Weehawken be one of the the points of interests – but they were not taken there – nor was it offered as an option. The clients asked to go to Corona Park, but was told no because they would get stuck in traffic.

To pay AUD500 for 3 hours for two stops and no further views (which, again, this was the whole purpose of the trip!) was an absolute rip off and extremely disheartening.

I have tried contacting the company several times via email and in their last correspondence, they told me the Manager was going to speak with the driver and will contact me - that was 2 weeks ago!

SPREAD THE WORD SO OTHERS AVOID THIS COMPANY! There are alot of options out there - use anyone else but these people!!!
Written 4 September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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