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BEWARE!!! The staff of Serenity Wellness is unprofessional and dishonest. My husband and I had a prepaid visit on file, so we took off from work and scheduled a couples massage (our first big outing together since becoming parents). When we arrived we were told...More
Sadly this organization has scammed my wife and I and refuses to uphold promises made to rectify their mistakes.
We had planned months in advance and pre paid for a visit a few weeks ago. We took off work as this was our first outing...More
I arrived 15 minutes before my scheduled massage as indicated on my email confirmation only to find my massage therapist locking the door and leaving the building. When I told her I had an appointment she said sorry, the online app has a glitch and...More
I bought the Groupon for the wine tasting and the foot soak with the thoughts of doing a girls night out to catch up with my friends. I called scheduled and was never told that we would be sharing the room with STRANGERS!!! Also upon...More
Purchased $39 discount massage through Groupon. In order to book with Serenity, they required my credit card info. Upon arrival, I showed my Groupon voucher. I was not told that there was an add on for a deep tissue massage while on the table. I...More
Wow............this was EXCELLENT!!! My masseur, Mr. Cody White was as accommodating to a level I would not have thought possible. He made me feel so comfortable and was extremely attentive and focused. He allowed me to feel that I was in charge of my massage;...More
On Monday, I visited Serenity Wellness for the first time for a massage and foot soak. The staff were very courteous and professional. I never felt rushed and enjoyed every minute of my session. It certainly will not be by last visit. Thank you, Kim.