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Asheville Visitor Center

Certificate of Excellence
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Address: 36 Montford Ave, Asheville, NC 28801-2528
Phone Number:
+1 828-258-6101

Want to know one of the best ways to save money and find a room in the...

Want to know one of the best ways to save money and find a room in the Asheville area in the fall? Make your first stop the Asheville Visitor Center in downtown Asheville at 36 Montford Avenue. Pick up brochures and coupons from area attractions and accommodations. For help with finding your way around Asheville, chat with one of the many volunteers who can help customize your visit and provide insider information.

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TripAdvisor Reviewer Highlights

Read all 436 reviews
Visitor rating
  • 320
  • 102
    Very good
  • 6
  • 4
  • 0
Must stop for visitors to Asheville

Couldn't have been more helpful or friendly. Handy and helpful maps and information on what to see and how.

Reviewed yesterday
Bob C
Grand Marais, Minnesota, United States
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436 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Grand Marais, Minnesota, United States
Level Contributor
8 reviews
Reviewed yesterday NEW

Couldn't have been more helpful or friendly. Handy and helpful maps and information on what to see and how.

Thank Bob C
Washington DC, District of Columbia
Level Contributor
76 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 4 days ago NEW

One of the best and most comprehensive Visitor Centers I have visited. Volunteers are so helpful, you can park here while you do the trolley tour, which is an absolute must if you really want to “know” Asheville, buy your Biltmore tickets and save money. Most importantly, it is well signposted and easy to find. To make the most of... More 

Thank We-L0VE-Adventure
Baltimore, Maryland
Level Contributor
4 reviews
Reviewed 5 days ago NEW

Beautiful facility with gift shop and ticket booth for local attractions. Large selection of pamphlets to browse. Free parking to catch Hop On Hop Off Trolley. Visitor center is easy to access from the highway.

Thank catzmom58
Fairview, North Carolina
Level Contributor
9 reviews
6 attraction reviews
Reviewed 6 days ago NEW

If you're just arriving in town, plan on stopping at the Asheville Visitor Center to plan your daily itinerary. The Visitor Centers has brochures all the hot spots, a Trolley that can shuttle you around town, and touristy souvenirs to purchase.

Thank Janet M
Schleswig, Germany
Level Contributor
114 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 1 week ago NEW

A first time visitor to the city would do well to start here. We had no idea from nuthin', but the staff here were very helpful and set us out right. We fell in love with Asheville, and all thanks to their help.

Thank Orad O
Smyrna, Tennessee
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We went to the visitor center to catch the trolley service. Everyone was very helpful and friendly. There are tons of brochures and information available as well as attendants who can answer questions and make suggestions.

Thank AngelaH730
Walpole, New Hampshire
Level Contributor
100 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago

We stopped here to get oriented and get suggestions for visiting and eating. Everyone was very helpful. And we purchased our Biltmore Estate visit tickets here at a discount.

Thank grendog
Boston, Massachusetts
Level Contributor
29 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

The staff at the visitor center are very friendly and this is a great first stop to get all of your questions answered and help with planning your vacation in Asheville. You are able to get flyers for restaurants and activities , discounts for the Biltmore do some shopping and pick up a tour bus. A good place to begin... More 

Thank Bruce S
Pittsburgh, Pennsylvania
Level Contributor
3 reviews
Reviewed 3 weeks ago

Stopped here upon arriving in Asheville. Lots of information and very helpful staff answered any questions.

Thank bette722
Atlanta, Georgia
Level Contributor
132 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
Reviewed 3 weeks ago

This is where the commentated trolley tours begins. We used the trolley for 2 days in a row. When in the Center-everyone was friendly and helpful. The facilities are clean. There is a gift shop as well as displays of local artists' work.

Thank Patricia_Travels7

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Asheville Visitor Center and other visitors
3 questions
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Nyaung Shwe, Myanmar

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Questions? Get answers from Asheville Visitor Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?