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The Spa at Black Rock

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Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Phone Number: +1 808-667-9577
Website
Description:

The Spa at Black Rock is located at the legendary Pu'u Keka'a also known as...

The Spa at Black Rock is located at the legendary Pu'u Keka'a also known as Black Rock on Kaanapali Beach, Maui. Inspired by the breathtaking beauty of its surrounding environment and the healing elements of the island. Located within the Sheraton Maui Resort & Spa, The Spa at Black Rock features couples' treatments, poolside massage, body treatments and nail services.

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TripAdvisor Reviewer Highlights

Read all 90 reviews
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  • 57
    Excellent
  • 11
    Very good
  • 11
    Average
  • 6
    Poor
  • 5
    Terrible
True Relaxation

My wife and I had "second honeymoon" in Maui and both had 1 hr massage that was a heavenly experience! The treatment rooms are so peaceful and the massage therapist were... read more

5 of 5 bubblesReviewed 26 October 2016
Terry D
,
Honolulu
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Portland, Oregon
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 3 weeks ago via mobile

I booked a shellac manicure and spa pedicure. I cannot remember the name of the lady that did my nails, but she is from Salem, OR and I'm from Portland so we had a good bit of things to talk about. As far as my nails go, she didn't do a very good job. She filed my nails square like... More 

Helpful?
Thank Angela S
Honolulu
1 review
5 of 5 bubbles Reviewed 26 October 2016

My wife and I had "second honeymoon" in Maui and both had 1 hr massage that was a heavenly experience! The treatment rooms are so peaceful and the massage therapist were responsive to our requests and allowed us to totally enjoy the time. Made the remainder of our stay more enjoyable as a result.

Helpful?
Thank Terry D
Washington, DC
Level Contributor
21 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 18 July 2016

We checked out of the Sheraton midday and didn't have a flight home until 10PM. So we rented a beach cabana and scheduled a 4PM massage. We thought this would be a nice end to our vacation and would allow us to shower and get fresh before our flight home. We called ahead to ensure they have shower facilities. We... More 

Helpful?
1 Thank jshotlander
Calgary, Canada
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 July 2016

My husband and I went for a couples massages at the Black Rock Spa the day after we arrived in Maui. If you're not staying on the property, I would recommend giving yourself 15-20 minutes before your appointment just to find the spa since it is a massive property and the walk from the parking lot (We were later told... More 

Helpful?
1 Thank Travelling_Kadhoo
Jennifer P, Public Relations Manager at The Spa at Black Rock, responded to this review

Aloha, Thank you for sharing your feedback. We appreciate our guests and will share your comments with our team. Thank you More 

Newport Beach, California
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 5 July 2016

Aloha everyone! I have had several gifted massages in my life thus far and my expectations were high for The Spa at Black Rock. I was staying at this resort with my wife for the first time, and we wanted above everything to cross off a "bucket list" item of ours: a couples massage (especially one in MAUI). From the... More 

Helpful?
1 Thank Alex C
California
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 June 2016

I had a deep tissue massage by Jacob that was fantastic! The staff throughout the spa is helpful and attentive. Highly recommend.

Helpful?
2 Thank mjlb1
Jennifer P, Public Relations Manager at The Spa at Black Rock, responded to this review

Aloha, Thank you for sharing your feedback. We're happy to hear you enjoyed your massage and will share your comments with Jacob and our team. Thank you and we hope you return again. More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 1 June 2016 via mobile

Was here for a manicure and couples massage. Not a luxurious experience. More like going to massage envy. And my massage technique was odd. No locker rooms, plush robes or any amenities you would expect at a resort spa. Find somewhere else.

Helpful?
1 Thank Katie H
Calgary, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 11 May 2016

I'm a resident on Maui and my husband bought me a gift certificate to the spa for my birthday. From the time I phoned to book my appointment I was disappointed in the service quality. I called to get information on their treatments and felt like the person on the phone wanted to hang up as soon as possible. I... More 

Helpful?
1 Thank travelar0und_12
Post Falls, Idaho
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 4 May 2016

My husband and I went for two massages at Blackrock and were sadly disapointed. First, the massage tables were wood and creaked really loudly when we got on, the table was not set up properly and scared me when it adjusted itself. Second, the therapist I had did not listen to me when I said I liked light pressure. He... More 

Helpful?
1 Thank Samantha O
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 March 2016 via mobile

Best massages my daughter and I have ever had. Thank you Ann and Jennifer. It was such a beautiful experience being outside on the lanai listening to the waves.

Helpful?
1 Thank jane w
Jennifer P, Public Relations Manager at The Spa at Black Rock, responded to this review

Aloha Jane, Thank you for sharing your feedback. We enjoy hearing from our guests. We will share your comments with Ann and Jennifer. We hope to see you again soon! More 

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