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Address: Makena Landing, Kihei, Maui, HI 96753
Phone Number: +1 808-874-4000
Website

TripAdvisor Reviewer Highlights

Read all 289 reviews
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  • 246
    Excellent
  • 16
    Very good
  • 3
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  • 15
    Terrible
Easy kayaking and snorkeling with kids. Great guide!

I had originally wrote a review for Maui Kayaks and gave it a 2 star. The rating was not for the wonderful guide, John, or the excursion but rather the challenge of trying to... read more

4 of 5 bubblesReviewed 2 weeks ago
Linda L
,
Vancouver, Washington

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289 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Vancouver, Washington
Level Contributor
31 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

I had originally wrote a review for Maui Kayaks and gave it a 2 star. The rating was not for the wonderful guide, John, or the excursion but rather the challenge of trying to correct a charge on my credit card. My family and I wanted to kayak and snorkel; however, my husband who is a veteran asked me to... More 

Helpful?
1 Thank Linda L
Carole H, Admin at Maui Kayaks, responded to this review

Thanks for your review. We are glad you enjoyed your trip and are sorry for the inconvenience of the charge error. We always try to have happy customers and do our best to solve any problems that we are made aware of. Mahalo. More 

Durango, Colorado
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

Hands down one of the best parts of our trip to Maui. How do you not get super excited to swim with turtles literally just a few feet from you. The views looking back to the shore were incredible and despite it being a little windy and choppy it was still easy to navigate the waters and swim around. Truly... More 

Helpful?
1 Thank cmm0415
Carole H, Admin at Maui Kayaks, responded to this review

Thank you, thank you for such a great review! We just love getting such awesome feedback and knowing we have truly satisfied customers. Mahalo. More 

Sydney, New South Wales, Australia
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

So glad we made the decision to book a morning kayak and snorkel tour with these guys as it turned out to be the highlight of our trip to Maui. John our guide was the real deal, that is professional, welcoming, friendly, knowledgable and considerate at all times. We always felt safe and pretty soon after launching our kayaks off... More 

Helpful?
Thank Mike R
Carole H, Admin at Maui Kayaks, responded to this review

Thank you for your great review! We are happy that your time with us was such a memorable one. We just love getting positive feedback. Mahalo. More 

1 review
5 of 5 bubbles Reviewed 26 October 2016

We were lucky enough to book a trip with Maui Kayaks and showed up on time and met our guide Matt and found out it was just us (my boyfriend and I) and him. He was beyond kind and knowledgeable about everything around including great tips for our time in Maui. I would absolutely recommend Maui Kayak's to anyone visiting... More 

Helpful?
Thank Danielle B
Carole H, Admin at Maui Kayaks, responded to this review

Thank you for the great review! We are happy you enjoyed your time with us. Mahalo. More 

Calgary, Canada
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 October 2016

We can't stress enough how awesome our tour in turtle town was with John. Apart from his enthusiasm, he made us feel very safe, and gave us an incredible experience snorkelling WITH us (while other guides stayed in the boat while their guests snorkelled), and he took over 300 photos of us in the water (for only $60 - other... More 

Helpful?
1 Thank Arden R
Carole H, Admin at Maui Kayaks, responded to this review

Thank you so much for the really awesome review! We enjoy getting such positive feedback about our excellent guides. Mahalo. More 

San Ramon, California
1 review
5 of 5 bubbles Reviewed 17 October 2016

Our kayaking tour for various members of our family reunion was very enjoyable. Matt was knowledgeable about the islands and the reefs and brought us to great spots to snorkel. We saw a lot of the turtles in the "cleaning station" which was pretty interesting. Thoroughly enjoyed our outing.

Helpful?
Thank j0hndelaney
Carole H, Admin at Maui Kayaks, responded to this review

Thanks for taking time out to give us a review! We value your feedback. Mahalo. More 

San Jose, California, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 7 October 2016

We were taken kayaking and snorkeling by our guide at Maui Kayaks, John Shappell, and he was fantastic. He took the time to make sure that everyone was comfortable with the mechanics behind kayaking and snorkeling before we went out and guided us well to a couple of different locations. The snorkeling was good, we got to hang out with... More 

Helpful?
Thank Daniel C
Carole H, Admin at Maui Kayaks, responded to this review

Thank you for the great review. We are happy you enjoyed your trip! Mahalo. More 

2 reviews
5 of 5 bubbles Reviewed 6 October 2016 via mobile

We did the 4h-signature tour and we really enjoyed it with our super guide Matt. He was really nice and found cool spots to observe turtles and rays. He also gave us a lot of good tips for our stay on Maui. We definitely recommend this kayak and snorkel trip with Maui Kayaks!

Helpful?
Thank Charlène Q
Carole H, Admin at Maui Kayaks, responded to this review

Thank you for taking the time to give us such a positive review. We are happy you enjoyed your trip with us. Mahalo. More 

Seattle, Washington
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 October 2016

Our tour guide was Matt and he was outstanding. I was with a group of 4 but the total group size for the tour was 10. It was a totally reasonable number of people for Matt to keep track of without forcing everyone to adhere to absurdly specific rules. Kayaks, paddles, life jackets, water, and snorkel equipment are all provided.... More 

Helpful?
1 Thank zach807
Carole H, admin at Maui Kayaks, responded to this review

Thanks for the really great review! We just love getting such positive feedback. Mahalo. More 

Manhattan Beach, California
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 16 September 2016

Kayaking out of Makena. Cannot say enough about how wonderful our guide, John Shappell, was for this kayaking trip. Participants My wife (58) and her sister (53) our neice (17) and me (67). We were doubled up in kayaks. Our trip consisted of a coastal cruise with spectacular scenic views of Maui and the adjacent islands. Felt secure and well-guided... More 

Helpful?
Thank Keith B
Carole H, admin at Maui Kayaks, responded to this review

Thank you for the really awesome review! We pride ourselves on having some of the best guides on Maui so your feedback is greatly appreciated. Mahalo. More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?