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Kamaaina Custom Tours

Hilo, Island of Hawaii, HI 96720
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Review Highlights
Robert went above and beyond!

We were a family of 4 which included my 84 year old grandmother and my 4 year old child on the... read more

Reviewed 6 days ago
A TripAdvisor Member
via mobile
Hidden gem of a tour guide - first rate!!

We did one day of tours with Rob (and did have another guide for a different day) so were able to... read more

Reviewed 1 week ago
Rachel W
,
London, United Kingdom
Read all 164 reviews
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Please view our rates and website at kamaainacustomtours.com... Private Full-Service Custom SUV tours of Hawaii Island. Competitively priced All-Inclusive Charter rates. Combination Volcano and Waterfall/Rainforest Tours available. Hike a lava tube and swim with Green Sea Turtles! Snorkel the shallow coral reefs at a Black Sand Beach. Two Chevy Suburbans for larger groups. Special couple's packages available. An array of fresh local fruit, local snacks and full beverage service are provided. Winner of Certificate of Excellence 2014-2017.
  • Excellent93%
  • Very good6%
  • Average0%
  • Poor0%
  • Terrible1%
Travellers talk about
“turtle lagoon” (8 reviews)
“local snacks” (8 reviews)
“private tour” (18 reviews)
LOCATION
Hilo, Island of Hawaii, HI 96720
Write a ReviewReviews (164)
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All reviews
"turtle lagoon"
in 8 reviews
"local snacks"
in 8 reviews
"private tour"
in 18 reviews
"banana bread"
in 7 reviews
"cruise ship"
in 17 reviews
"black sand beach"
in 22 reviews
"fresh fruit"
in 12 reviews
"sites including"
in 3 reviews
"the big island"
in 39 reviews
"beach towels"
in 3 reviews
"national park"
in 15 reviews
"flexible schedule"
in 2 reviews
"fabulous walk"
in 2 reviews
"kilauea volcano"
in 10 reviews
"hilo coffee mill"
in 5 reviews
"great tour"
in 13 reviews
"combination tour"
in 3 reviews
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1 - 10 of 164 reviews

A TripAdvisor Member
1
Reviewed 6 days ago via mobile

We were a family of 4 which included my 84 year old grandmother and my 4 year old child on the autism spectrum. First of all, we had planned ahead with this company and talked to Robert personally about our special needs. We had a...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

We did one day of tours with Rob (and did have another guide for a different day) so were able to compare. Firstly Rob's strength lay in the delivery of his tour, his knowledge, his friendliness and the interest he showed all day in "us",...More

Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

It was the best way for our family to see the Big Island! Robert answered a ton of questions for me before we even arrived. We were doing a quick stop to the Big Island on our way to Oahu. He knew locals stops, customized...More

Thank CarrieTee2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 weeks ago

It's wonderful to have someone very familiar with the island to show you the highlights - and Robert does just that. He not only took us to the places, but was an extremely knowledgeable tour guide as well. He provided snorkel gear at the black...More

1  Thank elainesharp13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

This was the best and most knowledgeable tour that I have ever been on. Our guide Robert was phenomenal! Got to customize where we wanted to go plus Robert knew the best times to go to certain locations. He also took us to the places...More

Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2018

We started the day with breathtaking views of Akaka Falls and ended with the unmatched majesty of the glowing volcano. In between we experienced many of the well know sights along with added bonus areas that Robert shared with us. His love and knowledge of...More

Review collected in partnership with this attraction
Thank domcektwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

Robert was a terrific guide. We spent the day with Robert and he showed us so many things around Hilo. We also spent time at Volcanoes National Park. Not only is he very friendly and accommodating, he is very knowledgeable. At VNP, there were other...More

Thank CCKJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2017

What an awesome day we had with Robert. We were coming to the Big Island on a cruise ship and was a little nervous about booking a private tour. But after reading the reviews I felt very confident we would have an awesome day. When...More

Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2017 via mobile

My kids are still talking about how much fun they had with Robert! We are so glad that we booked our tour! We were travelling on the cruise ship and wanted to maximize our time on land! Robert provided us with yummy snack and drinks...More

Thank D_Beep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2017

This was the best way to see the Big Island. Robert and Todd were so knowledgeable and easy to work with. There were 16 of us and our tour was adapted just for us and couldn't have been better. The highlight was being in the...More

Thank skipjpv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
D_Beep
25 April 2017|
Answer
Response from Kamaainacustomtours | Property representative |
Aloha D, Thank you for your inquiry. I can accept payment via PayPal on the website, or by credit card upon completion of the tour. I look forward to hearing from you, and the opportunity to be of service! Mahalo, Robert... More
0
Votes
jodygs
19 November 2016|
AnswerShow all 4 answers
Response from Kamaainacustomtours | Property representative |
Aloha, thank you for your inquiry. I have a step stool, and the scooter should be no problem at all, I take them often. I just need a little notice so I can rearrange some of the tour gear I keep in the back. Mahalo, Robert
1
Vote
Christee52
16 September 2016|
Answer
Response from Kamaainacustomtours | Property representative |
Aloha Christie, Almost all of the sites on the Kilauea Volcano tour are drive-up, or short level grounded walks, with the exception being the lava tube. It takes 20min. to do the lava tube, and people who are uncomfortable... More
0
Votes
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