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Gecko Big Island Tours, LLC - CLOSED

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Gecko Big Island Tours, LLC
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Traveller Overview
  • Excellent97%
  • Very good3%
  • Average0%
  • Poor0%
  • Terrible0%
12 Mar 2015
“Paula was sick, had a substitute”
15 Dec 2014
“Great day - loved the different sites!”
About
Private, custom and small group tours on the Big Island. Our most popular and favorite tours include Hamakua Coast, Akaka Falls, Kalapana, Hilo Town and Volcanoes National Park. We offer complimentary hotel, airport and pier pick-up and return. We...more
Contact
38 Hihio Rd, Hilo, Island of Hawaii, HI 96720-1878
Website
+1 808-747-6555
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Reviews (31)
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1 - 10 of 30 reviews
Reviewed 13 March 2015

I had organized a private tour from fellow cruise ship passengers. We had a bit of difficulty locating Gecko BIT and when we meet up, Paula was not our tour guide. There had been a last minute change so we ended up with a part-time...More

1  Thank DesertGirl28
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 15 March 2015

Mark and I truly enjoy sharing the beauty of Hawaii with visitors to the Big Island. At this time, however, we are closing Gecko Big Island Tours to be with family. We hope to return in the future. Until then, Happy Trails!

Reviewed 16 December 2014

My husband and I really enjoyed the tour! The tour took a full eight hours and we tried to pack in all of the different tourist attractions available in Hilo. Our only complaint is that we felt rushed at the volcano because we arrived as...More

1  Thank LaurenSnow
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 18 December 2014

Aloha and thank you for your thoughtful review! We really did squeeze everything in for your tour! Good point about spending more time at Volcanoes National Park ... so much to see! Happy Holidays!

Reviewed 1 July 2014

We booked this tour online and had no idea of the treat we were in for! There were 8 adults and 9 kids and they comfortably accommodated all of us. Paula and Mark would the most delightful, energetic, informed, professional people we came in contact...More

Thank Vickie N
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 3 July 2014

Dear Vickie and Family and Friends, thank you so much for taking the time to write such a positive review! Yes, everyone had a great time on that Kalapana tour! Mark and I love showing off Hawaii. When nice people like you give us a...More

Reviewed 10 May 2014

Our cruise arrived in Hilo to torrential downpours. Ugh. What a mistake this is going to be, we thought. We met Paula at the pier and she had her sign as promised so it was easy to locate her. She quickly set us up on...More

Thank canuck43
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 12 May 2014

Aloha Daniel & Sandra, This is Mark responding! It was so great to meet you. Thank you for the most complimentary remarks! Yes, despite the rain, we did have great fun! I'm so glad we will see you again in the future. Until then, Happy...More

Reviewed 2 May 2014

We booked this tour on line and communication with Paula was very easy. She is a great communicator. She was waiting when the ship docked and unfortunately the van broke down in the parking lot. Mark, he hjusband came with a replacement soon after. We...More

Thank fredly47
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 4 May 2014

Aloha and thank you for the thoughtful review! Our mechanic determined we needed a new battery ... and that little blip positively affected the entire tour! My husband and co-owner of Gecko Big Island Tours brought our best vehicle to the Port. He decided to...More

Reviewed 18 April 2014

What a great day this ended up being despite the rainy start. We booked this trip online and not thru the cruise ship. What a value compared to other similar tours and what friendly people. We got off the boat and walked out to the...More

Thank Mel M
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 19 April 2014

Aloha Mel. Thank you so much for the super review! We sure did have fun despite the rain that day! It's always so nice to meet such wonderful travelers as you and Tammy. Hope the rest of your cruise was amazing and we hope you'll...More

Reviewed 10 April 2014

Booked though C Big Island, and contracted out to Gecko. I was very fortunate to have this tour, run by Paula, who showed 5 of us around some of the most impressive lava forest and waterfalls on Big Island. Paula was very knowledgeable and chatty,...More

Thank James C
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 13 April 2014

Thank you for taking the time to write a review on TripAdvisor! It was a pleasure spending the day with you ... Your thoughtfulness is greatly appreciated! We hope to see you again on the Big Island ...Happy Trails, Paula & Mark

Reviewed 4 March 2014 via mobile

Took a lava flow and east island tour on 2/24/14. Had a great time. Paula made the tour very personalized and took us to places not on the "official tour". Would highly recommend it.

Thank jimritagatz
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 6 March 2014

Aloha Jim ! Thank you for the nice review. It's always fun to show off East Hawaii! Come back to the Big Island soon! Happy Trails.

Reviewed 22 February 2014

Took the time to understand what we wanted to see, and took the time to help us create a memory. Great value

Thank hbjrcook
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 24 February 2014

Thank you so much for taking the time to post a review! We had a great time showing you around beautiful Hilo!

Reviewed 14 February 2014

Gecko Big Island Tours Let me just begin with a compliment and say that if you're interested in visiting Volcanos National Park and if you want the feeling of the tour being conducted by a close friends or relative, then booking with Mark and Paula...More

Thank Richard B
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this reviewResponded 16 February 2014

Aloha Richard! Thank you for the very nice review ... Mark & I also felt that we were among family and friends. We really enjoyed showing off all of the wonderful things to see in and around Hilo and Volcanoes National Park. Hope to see...More

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