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Jackson Hole Hat Company

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Address: 45 W Deloney Ave, just 1/2 block of the northwest corner of the town square., Jackson, WY 83001-8717
Phone Number:
+1 307-733-7687
Website
Description:

Custom cowboy hats and cowboy accessories.

TripAdvisor Reviewer Highlights

Read all 13 reviews
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Bought a few hats

My husband and I came upon the store as we were walking around town. When we went inside we were greeted by the dog (I loved that dog!) and treated with kindness by everyone. With... read more

Reviewed 30 October 2015
akgorby
,
Virginia
via mobile
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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Westport, Connecticut
Level Contributor
36 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 8 August 2016

I went into the store not sure about their hats but having seen one of their stock hats at another retail shop in Jackson. They did an excellent job of explaining the pluses and minuses of each type of material and finding a hat that fit my needs. I splurged on a custom band by Doc Holliday with kangeroo lace... More 

Helpful?
1 Thank rakayaker
Texas Gulf Coast, Texas
Level Contributor
264 reviews
97 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
Reviewed 27 December 2015

This is the place to get a custom cowboy hat-the real deal. You pick the hat, color, style, hatband and Cynthia will make a hat that suits you and fits perfectly. We have quite a few now in our family, all different and everyone wears them with great pride. You will get loads of compliments with a custom hat from... More 

Helpful?
1 Thank momsuptoolate
Virginia
Level Contributor
29 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 30 October 2015 via mobile

My husband and I came upon the store as we were walking around town. When we went inside we were greeted by the dog (I loved that dog!) and treated with kindness by everyone. With their help my husband tried on and ultimately bought two hats as well as one for my son. The store is quite pricey but the... More 

Helpful?
Thank akgorby
Robert W, Owner at Jackson Hole Hat Company, responded to this review

Never want a customer to be dissatisfied or dissappointed. We have cowboy hats made by Bailey, Cover, Larry Mahan and others starting at $45.00 to $250.00. Our in house custom made line which starts at a hand made rabbit fur hat to customers specifications $295.00, A beaver blend is $485,00 and our top of the line 100% Beaver Fur hand... More 

Greene, RI
Level Contributor
192 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
Reviewed 16 October 2015

While in Jackson I wanted to stop into the Jackson Hat Company for a new hat. Walked by one night after dinner checked the hours and picked a time to come back. For the next three nights I stopped back only to find the shop closed when clearly I was at least two hours before the sign said they closed.... More 

Helpful?
1 Thank bkkc1234
Robert W, Owner at Jackson Hole Hat Company, responded to this review

We always work with a customer to their satisfaction. Some hats are off white and some customers wear hats then try to get a refund. We specialize in custom quality hats, this hat appears to be an off the rack manufactured hat. We are sorry we could not please this customer, it is not out policy to have a customer... More 

Level Contributor
190 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 326 helpful votes
Reviewed 17 June 2015

We loved this store and bought a hat from them. There's a nice dog always sleeping in the doorway, which is funny. If you want a hat made for life, this is the place to go. Jackson Hole can be VERY snobby, but we did not at all find the staff here snobby. A gentleman that appeared to be the... More 

Helpful?
1 Thank blah114
Dallas, Texas
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 3 April 2014

we were looking on the internet for a white ladies hat (hard to find).Called them and the gal (owner) said she had a white hat for sale. we asked her for 30 minutes if she was sure it was white. we bought it, go it (we were out of state) and not only was it not white, it was obviously... More 

Helpful?
1 Thank musictiger1
Robert W, Owner at Jackson Hole Hat Company, responded to this review

Just found out more about this purchase from Cynthia. This woman purchased the hat after seeing a picture of it on her text msg. She purchased the hat with her girl friends credit card. She wore the hat in a production she did but never paid her girl friend for the hat. The girl friend got the hat back, but... More 

Pomona, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 26 October 2013

I found Jackson Hole Hat while driving through town on a summer vacation road trip. I am a hat wearer, and my collection includes everything from $39 generic fedoras made in China (cheap felt, unlined) on up to Stetsons. I wanted a replica of a unique historical hat that no one is making for the mass market, and Jackson Hole... More 

Helpful?
1 Thank Gerry T
Los Angeles, California
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 29 August 2013

This place is the highlight of our trip to Downtown Jackson Hole and Cynthia is amazing, her vision for fashion are Two thumbs up. I'm looking forward to "Rock" my hats n La La Land. Did I mentioned we bought 3 hats on our visit? Cheers Cynthia 🎉💫✨

Helpful?
1 Thank IHLTPE
Level Contributor
3 reviews
3 attraction reviews
Reviewed 29 December 2012

After spending ten minutes in the store with my family (with no other customers) we had still not been spoken to. The middle aged man working stood watch over us as my husband browsed. He never offered assistance as my husband tried on different hats. He lost a sale that day and we made sure to pass our dissatisfaction on... More 

Helpful?
Thank traveling_youngs
Robert W, Owner at Jackson Hole Hat Company, responded to this review

Yes our hatter who spends most of his time in back making hats is not very personable, he was let go over a year ago. If you come back I would be happy to fit you with a custom hat. Bob More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 19 July 2012

If you're looking to spend $600 you will find some lovely hats here. If you are not quite in that league (and not a rodeo or movie star) but still interested in cowboy hats you may be in for some disappointment and, perhaps, discomfort... but maybe that's what they want?

Helpful?
2 Thank Nicole M
Robert W, Owner at Jackson Hole Hat Company, responded to this review

Never want a customer to be dissatisfied or dissappointed. We have cowboy hats made by Bailey, Cover, Larry Mahan and others starting at $45.00 to $250.00. Our in house custom made line which starts at a hand made rabbit fur hat to customers specifications $295.00, A beaver blend is $485,00 and our top of the line 100% Beaver Fur hand... More 

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