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Address: 1721 W Canal St, Milwaukee, WI 53233-2662
Phone Number:
+1 800-729-7244
Website
Description:

Located in downtown Milwaukee, Potawatomi Hotel & Casino offers...

Located in downtown Milwaukee, Potawatomi Hotel & Casino offers high-stakes bingo, nearly one hundred table games, nearly 3,000 slot machines, a 20-table Poker Room, a 500-seat theater, an Off-Track Betting Room and a 381-room hotel.

Dining options include The Buffet, Fire Pit Sports Bar & Grill, Dream Dance Steak, Locavore, Menomonee Valley Food Court, RuYi and Wild Earth Cucina Italiana. Plus, there is a snack bar in the Bingo Hall. If you're looking for a location to host an event, the Casino offers more than 18,000 square feet of banquet space.

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TripAdvisor Reviewer Highlights

Read all 228 reviews
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  • 55
    Excellent
  • 64
    Very good
  • 51
    Average
  • 24
    Poor
  • 31
    Terrible
Ching-ching

If you want to get out of Chicago and go throw some money away, I would recommend Potawatomi Casino. Potawatomi has plenty of table games, slot machines and a nice assortment of... read more

4 of 5 bubblesReviewed 3 days ago
KarlaFantastic
,
Chicago, Illinois
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228 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Chicago, Illinois
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

If you want to get out of Chicago and go throw some money away, I would recommend Potawatomi Casino. Potawatomi has plenty of table games, slot machines and a nice assortment of dining. My only complaint is that people can still SMOKE inside of the casino. Ew.

Helpful?
Thank KarlaFantastic
Franklin, Wisconsin
Level Contributor
77 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

This is a great value for seniors. It's half price and the food selection is incredible.....shrimp, fried chicken, Italian, Mexican, Asian and American. The desserts are tasty and a small size so you can try a couple without felling guilty. Sometimes you need to wait in line about 10-15 minutes in the smoking casino area which is unfortunate but it's... More 

Helpful?
1 Thank JanetScottB
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for your feedback! We're happy that you can enjoy our great Senior Day Special! In areas where smoking is allowed, we’re currently making upgrades to our air handling system so we hope you're able to notice a difference in the coming months. More 

Franklin, Wisconsin
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I recently submitted a bad review about the crab legs at the buffet. My wife and I gave it another try. The manager assured us that the crab legs are going to be fantastic , and he was correct.I have to admit I was surprised that the restaurant corrected the problem so fast. Now if I could get the casino... More 

Helpful?
Thank Donald R
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Hi Donald! We're so glad you gave us another try and saw an improvement. We take complaints seriously and try to make corrections as quickly as possible. We know how much our guests love our All-You-Can-Eat Crab Leg Nights, and we want to make sure the quality keeps our guests happy and returning! We look forward to serving you again,... More 

Northfield
Level Contributor
8 reviews
5 attraction reviews
4 of 5 bubbles Reviewed 4 weeks ago

Happened on this a few months ago and decided to come back for a weekend away. Although it is a mostly smoking facility there is a non-smoking area. I enjoyed my time. Food at the buffet was good. All of the workers are friendly. Parking in the garage is free and there is a covered walkway into the casino. Nice... More 

Helpful?
Thank juliewO2749WC
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thanks for sharing your experience! We're so glad you enjoyed your visit and we look forward to seeing you again, soon! As a side note, we are actually about 85 percent smoke-free, including two large smoke-free gaming areas of the casino, featuring 445 slot machines and the first smoke-free table games in the state, our poker room, off-track betting room,... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

If you like the smell of an ash tray this is the casino to visit horrible smell burns your eyes and your clothes will smell terrible!! They need a better ventilation system! Tight machines hard to win decent money.

Helpful?
3 Thank Michelle H
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

In areas where smoking is allowed, we’re currently making upgrades to our air handling system. About 85 percent of our property is non-smoking, including two large smoke-free gaming areas of the casino, featuring 445 slot machines and the first smoke-free table games in the state, our poker room, off-track betting room, all of our restaurants, the Northern Lights Theater and... More 

Milwaukee, Wisconsin
Level Contributor
8 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 14 February 2017

Great Casino with a great buffet and restaurants. The hotel and entertainment are very nice. We love the slots and Bingo and if you leave when you win, you will walk out ahead.

Helpful?
Thank Ken M
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We’re so glad you had a great time! Hope to see you again soon! More 

West Chicago, Illinois
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 February 2017

Absolutely first rate place. Everything is remodeled. Rooms are modern, very clean, comfortable, totally re-modeled and very nice. General areas of the hotel are spacious and comfortable. Front desk staff was great. Everyone was very friendly. Plenty of great places to eat for every budget. Casino is nice but they should make it non-smoking, which would be better for everyone.... More 

Helpful?
1 Thank FrequentFlier5
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We strive to keep our entire property clean at all times, from restaurants to restrooms and everything in between. We also work hard to provide warm and welcoming customer service. We're thrilled that we hit the mark and we able to provide a pleasant experience at Potawatomi Hotel & Casino. In areas where smoking is allowed, we’re currently making upgrades... More 

Maarssen, The Netherlands
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 3 February 2017 via mobile

Had a blast at the casino, parking is easy, nice staff! Too bad we lost money ofcourse but i had a great time anyway. Greetings from the Netherlands

Helpful?
Thank Peachy2891
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

That's a long trip from the Netherlands to Milwaukee, Wisconsin! We're so glad we could help make your trip a little more fun! Thanks for visiting. More 

Milwaukee, Wisconsin
Level Contributor
224 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed 2 February 2017

Close to home so I keep going back on occasion to make my donations. They have a decent variety of slots and plenty of tables. The parking is adequate and they have several dining choices in various price ranges

Helpful?
Thank ck2694
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for taking the time to review Potawatomi Hotel & Casino. We're so glad you enjoy the variety of games and dining options! We look forward to seeing you in the future. More 

Madison, Wisconsin
Level Contributor
146 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 30 January 2017

The casino is your average one, nothing to stand out, just they basically got rid of all older machines and almost everything has been replaced with video machines. Very boring. And the dictation of the minimum amount one has to gamble is rather annoying. In addition, very tight machines. It wasn't fun and I won't go here again.

Helpful?
1 Thank swiffy_new
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Native American gaming is one of the country’s most highly regulated industries. Potawatomi Hotel & Casino and other tribal gaming facilities are overseen by regulatory agencies on a number of different levels. Because of these multiple regulatory checks, patrons of Wisconsin tribal gaming operations can be assured that electronic games of chance are operating with integrity and offer a fair... More 

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