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Mountaineer Casino

1420 Mountaineer Cir, New Cumberland, WV 26047-2651
+1 800-804-0468
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Review Highlights
Very clean, modern Hotel. Lots of places to eat, the buffet is economically priced especially for seniors.

The hotel rooms were very clean, spacious and well appointed. The casino has many places to eat... read more

Reviewed 19 September 2017
William W
,
Litiz Pa, United States
No coffee and bath exhaust fan didn't work

Overall this is not a bad place, but I don't recommend staying in the lodge. It is not as nice as... read more

Reviewed 3 September 2017
Kathleen M
via mobile
Read all 258 reviews
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Overview
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Entertainment mega-complex offers a variety of games and excitement including 3,200 slots, thoroughbred racing, live entertainment, sporting events, golf and full-service spa and fitness center.
  • Excellent17%
  • Very good28%
  • Average22%
  • Poor16%
  • Terrible17%
Travellers talk about
“table games” (18 reviews)
“horse racing” (12 reviews)
“hotel rooms” (7 reviews)
Suggested Duration: More than 3 hours
LOCATION
1420 Mountaineer Cir, New Cumberland, WV 26047-2651
CONTACT
Website
+1 800-804-0468
Write a ReviewReviews (258)
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1 - 10 of 258 reviews

Reviewed 19 September 2017

The hotel rooms were very clean, spacious and well appointed. The casino has many places to eat and the buffet is great for seniors as they have special pricing. I liked to the casino floor as it is all in one room. Easy to get...More

Thank William W
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 23 September 2017

William, Thank you for taking the time to post and for the 5 star review. We certainly appreciate the feedback and I will make sure that I pass along your compliments to the team here at Mountaineer. Hopefully, we will see you again in the...More

Reviewed 3 September 2017 via mobile

Overall this is not a bad place, but I don't recommend staying in the lodge. It is not as nice as the tower. The coffee maker was on the table not plugged in and there was no way the cord could reach front the desk...More

Thank Kathleen M
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 4 September 2017

Kathleen, Thank you for taking the time to post a review. We will use the information that you provided to improve the overall experience for our guests at Mountaineer. I will make sure I pass along your comments regarding the room to our maintenance team....More

Reviewed 27 August 2017

My wife and I enjoyed the casino. We had fun. She likes the slot machines and I like table games and this casino has both. We were also able to get a room for a reasonable price and some good food.More

Thank Dakotah P
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 4 September 2017

Dakotah, Thank you for taking the time to post and for the wonderful review. We appreciate the feedback and I will make sure I pass along your comments to the team here at Mountaineer. Hopefully, we will see you again soon. Thank you again for...More

Reviewed 28 July 2017

My wife and I have been coming here for years. One of the main reasons we came was for the free comp tickets for the shows at the Harv. We would come to the concerts and use our comp. for a free room and play...More

Thank _glamp57
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 30 July 2017

First off, thank you for taking the time to post a review. We appreciate your feedback and I will make sure that I pass along your comments to the management team here. We are still looking at doing a concert series in the Harv next...More

Reviewed 15 July 2017

I love this place very nice people the food is great its just a good time.i well be staying there july 18 19 20 I hope I win the big one I love playing the games.they have a pool good place to just get away...More

Thank C4720WAkellyr
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 16 July 2017

Thank you for taking the time to post and for the wonderful review. It is always nice to hear from our guests and hear what they have to say. I will make sure I pass along your comments to the team here. Thank you again...More

Reviewed 11 July 2017

I went to the Mountaineer for the first time on July 1, 2017 for a retirement party. Wow, was I in for a surprise. The "lodge" where we stayed looked like a Motel 6, I couldn't believe what it looked like from the outside. The...More

Thank lbaker9
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 16 July 2017

lbaker9, Thank you for taking the time to post a review. We certainly appreciate the feedback and will use the information that you provided to improve the overall experience for our guests. Many people request to stay in the original section of the hotel, as...More

Reviewed 8 July 2017

We were here as a bus group. The casino is good about handling such groups and provides free play for bus group members. I liked the fact that the roulette tables were only $5 minimum, at least on the Friday we visited. If one wants...More

Thank Paul-A-C-62
James S, Directer of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 16 July 2017

Paul, Thank you for taking the time to post and for the review. We appreciate the feedback. I will share your comments with team here as well. Hopefully, you will come back and visit us again soon. Thanks again for posting.

Reviewed 3 July 2017 via mobile

We have been to Mountaineer several times for the casino but not much else. When our anniversary arrived I though a relaxing weekend at the spa, pool and fun at the casino would be the best way to celebrate, I was wrong! Apparently it's common...More

1  Thank Marie K
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 9 July 2017

Marie, First of all, we appreciate you taking the time to past a review. Secondly, we appreciate the feedback regarding the pools. It is true that we are "kid friendly" and the number of children who visit with their parents increases in the summer months....More

Reviewed 30 June 2017 via mobile

I have gone down there for the last five years always getting a free room I go down with a minimum of $1,000 have lost more than that and have one plenty of money for some reason their new marketing has taken over since smoking...More

1  Thank Brian V
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 2 July 2017

Brian, Thank you for taking the time to post. I do know that all hotel offers are based on the level of play. I encourage you to contact our marketing department or VIP desk so that they can go over your specific play and associated...More

Reviewed 23 May 2017

I have been to the Mountaineer lots of times in the past 25 years and never have won any big money the entertainment they have is very nice especially when they play the oldies.More

1  Thank Faith397
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 28 May 2017

Faith, Thank you for taking the time to post. We appreciate the feedback. As you mentioned, we have entertainment every weekend at Lucky's Lounge and at the LBV. Hopefully, you will win a jackpot in the near future. We look forward to seeing you again...More

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Ask a question
Questions & Answers
Kim M
14 April 2017|
Answer
Response from James S | Property representative |
Yes you do but we have shuttle service from the hotel to the track for your convenience.
1
Vote
Erin F
30 January 2016|
AnswerShow all 6 answers
Response from Hanginglosse5678 | Reviewed this property |
Seems more and more states are removing smoking even from casinos. Our casino in Cincinnati the Horseshoe is completely smoke free. But Indian casinos still allow smoking, Yes the smoking police are invading everwhere
0
Votes
PennyG26
11 July 2015|
Answer
Response from James S | Property representative |
Penny, I checked with the director of racing and she suggested trying the website racelinebet
0
Votes