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Review Highlights
mix feelings

Most of the time the are late when called. It's mix feeling because some times they come on time... read more

Reviewed 29 August 2018
Rav K
Generally good

Used a few times in the past, always been happy and kept using them. There was one time when there... read more

Reviewed 24 September 2018
Hornchurch, United Kingdom
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Traveller Overview
  • Excellent34%
  • Very good14%
  • Average5%
  • Poor0%
  • Terrible47%
29 Aug 2018
“mix feelings”
3 weeks ago
Suggested duration: < 1 hour
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Romford RM1 1DA, England
+44 1708 736736
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Reviews (35)
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1 - 10 of 35 reviews
Reviewed 3 weeks ago

Booked a cab to pick me up at 2:30 am on New Years Day after a night out, even double checked my booking, and it didn't turn up, I rang at 2 asking if it could come early and the man was very rude and...More

Date of experience: December 2018
Thank ellrichards22
Reviewed 3 weeks ago via mobile

Got a cab from Hornchurch station on NYE as there were no tfl rail trains due to engineering work. Asked for a cab to Harold hill (4.3 miles) and were told it was double fare which was expected. What wasn’t expected was the cab driver...More

Date of experience: December 2018
Thank natashaprior
Reviewed 8 October 2018 via mobile

DO NOT USE. We booked a cab to pick us up from Stansted and the driver turned up on the wrong day. They told us we were at fault despite the email booking stating the date and time. The caller was rude and aggressive and...More

Date of experience: October 2018
2  Thank Lumberz
Reviewed 28 September 2018 via mobile

DISGUSTING SERVICE from Romford taxis; 01708707070. DO NOT USE!! Turned up late to pick up for funeral and lied where they was even after 3 phone calls telling us they was 2 minutes away!! The hearse was there before us, absolutely disgusted

Date of experience: September 2018
1  Thank zoeconlan2009
Reviewed 24 September 2018

Used a few times in the past, always been happy and kept using them. There was one time when there was a problem with a driver. I informed the Controller and spoke to guy called, Kevin. He was a diamond and was genuinely concerned about...More

Date of experience: September 2018
Thank perrygeebee
Reviewed 29 August 2018

Most of the time the are late when called. It's mix feeling because some times they come on time but most of the time are late and if they say 10 minutes that means it will take around 25 minutes on average.

Date of experience: August 2018
Thank Rav K
Reviewed 5 July 2018 via mobile

I found the online booking system easy to use and when I had a query my emails were dealt with promptly and with courtesy. We used the firm in May for a return to Gatwick and have just booked with them again for an AirTran...More

Date of experience: July 2018
1  Thank 562keeleym
Reviewed 11 June 2018

We have used Star Mini Cabs before for airport transfers and have been very happy with them so we thought we would use them again. All I can say is that they were great again. From our departure driver who was fantastic, his car was...More

Date of experience: May 2018
2  Thank Dave G
Reviewed 5 June 2018

Sadly i have nothing positive to say about this company and it takes a lot for me to complain about anyone. We have just had to pay a black cab £55 to bring us home from City Airport because the cab we had already arranged...More

Date of experience: June 2018
3  Thank SharonMorley
Reviewed 8 April 2018

I always get good service from this cab company although sometimes have a bit of a wait if they are very busy, so it's best to book ahead in the rush hour.

Date of experience: February 2018
1  Thank Ray B
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