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The Clarendon Royal Hotel Bar

Review Highlights
Awful food

A family member booked this for a large party meal to celebrate a birthday. We were given a... read more

Reviewed 3 weeks ago
Daytripper360
,
Dartford, United Kingdom
Once is enough!!

We expected so much and were let down badly.... On arrival the foyer is cold and unwelcoming in... read more

Reviewed 6 October 2017
snooks5970
,
Holt, United Kingdom
Read all 12 reviews
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Traveller Overview
  • Excellent0%
  • Very good8%
  • Average34%
  • Poor25%
  • Terrible33%
3 weeks ago
“Awful food”
16 Aug 2018
“£100 parking ticket received for using the Clarendon Hotel”
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Contact
Royal Pier Road, Gravesend DA12 2BE, England
Website
+44 1474 362221
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Reviews (12)
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1 - 10 of 12 reviews
Reviewed 3 weeks ago

A family member booked this for a large party meal to celebrate a birthday. We were given a private room at no extra charge and the table was set out nicely. We had to choose from a limited set menu and the cost was £32.50...More

Thank Daytripper360
Reviewed 16 August 2018

Six members of our family met at the Clarendon Hotel and frequented the bar and garden area. We parked in their car park which we have previously used on many occasions and subsequently received a £100 parking fine. On the 3rd August I rang the...More

Thank keithpwells
Stephen R, General Manager at The Clarendon Royal Hotel Bar, responded to this reviewResponded 25 August 2018

Thank you for your review. Unfortunately for the safety and enjoyment of our guests the parking facilities have had to be managed by creative parking solutions, this decision was made last summer and the system has been in place since September 2017. There had been...More

Reviewed 16 August 2018

Be VERY CAREFUL please when visiting this establishment as they now operate an automated PCN scheme in their car park that will automatically issued you with a £100 fine should you be so inclined to visit their establishment. I did so and after spending less...More

Thank alex303303
Stephen R, General Manager at The Clarendon Royal Hotel Bar, responded to this reviewResponded 25 August 2018

Thank you for your review. Unfortunately for the safety and enjoyment of our guests the parking facilities have had to be managed by creative parking solutions, this decision was made last summer and the system has been in place since September 2017. There had been...More

Reviewed 19 February 2018 via mobile

17 people for Sunday lunch Something we do each month . My turn to book . In advance manager was great - all pre booked menu . Arrived bar area - ushered away as we were blocking tables lead to a Dinning area that only...More

1  Thank lynnyvanilla
Reviewed 25 October 2017

Four of us ordered the sirloin steak but were told afterwards that they had none. We particularly wanted steak, so the Manager? said he would substitute the bavette steak which would be 'melt in the mouth'. But they were not. My piece (ordered as medium)...More

Thank tel c
Reviewed 6 October 2017

We expected so much and were let down badly.... On arrival the foyer is cold and unwelcoming in every way and linen bags clutter the floor.Deco is tired and drab and again makes you want to turn around and walk back out again.It could be...More

Thank snooks5970
Stephen R, General Manager at The Clarendon Royal Hotel Bar, responded to this reviewResponded 7 October 2017

Thank you for taking the time to write such a lengthy review and firstly apologies your expectations were not met. However after investigating a little further I can see many irregularities with your review, from; - The wrong menu being sent - none was requested...More

Reviewed 12 August 2017

Had booked buffet for 45 people for my late mothers funeral wake and was told that as it was for less than 60 people, the bar would be closed for our use. I had originally stated from 2.15 but when I went in to finalise...More

Thank Tom H
Reviewed 25 May 2017

Excellent reviews and a tempting menu meant that our expectations were high. We were so disappointed that our expectations weren't meant. We were seated in the bar rather than the restaurant. This wasn't a good ambience, loud noise from the bar and terrible music meant...More

Thank Caroline B
Reviewed 1 May 2017 via mobile

A very lively lounge had some nice cocktails and a few beers but the service was at most slow to Dorment which was a shame wasn't in a hurry but never less than 20 minutes for each drink and their wasn't that many in there...More

Thank julesgoldee
Reviewed 19 April 2017 via mobile

Came in on Easter Sunday for a drink with my partner and 2 year old and can honestly say that I am appalled at the language used by the bar staff. They were having a conversation amongst themselves and the amount of swearing was disgusting....More

Thank Samantha T
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