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Cocoa Mill Chocolate Company

Closed Now: 10:00 am - 5:00 pm
Open today: 10:00 am - 5:00 pm
Review Highlights
Read about in a DC paper

Went in search of this as I am a chocolate lover. Yes, it is excellent but very pricy. Maybe I... read more

Reviewed 14 August 2016
donna w
via mobile
Good chocolate

The staff was busy with Christmas shoppers but they had some samples which we tried while waiting... read more

Reviewed 22 December 2015
TRbeer
,
Hell, Michigan
via mobile
Read all 26 reviews
6
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Traveller Overview
  • Excellent56%
  • Very good15%
  • Average11%
  • Poor3%
  • Terrible15%
29 Nov 2017
“Ummmm...Sweet”
12 Jul 2017
“Superb chocolates!”
About
We are located in beautiful downtown Lexington, VA. Our exact Location is next to Blue Sky Bakery and across the street from the Post Office. Come in and see us.
Closed Now
Hours Today: 10:00 am - 5:00 pm
See all hours
Contact
123 W Nelson St, Lexington, VA 24450-2035
Website
+1 800-421-6220
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Most Helpful Positive Review
Reviewed 16 November 2003

I have visited this company twice and both times bought lots of different confections. I love the turtles as the pecans and chocolate are a great combination. However the truffles will kill any taste for other chocolates or companies that you might have. They should...More

11  Thank Passport15374
Most Helpful Critical Review
Reviewed 29 March 2013

I read many reviews about this company and was pleased with what I read, so I placed an order totalling a couple of hundred dollars for my family, who will not be able to be together this Easter holiday. They received the baskets, but much...More

7  Thank Linda M
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this reviewResponded 31 March 2013

Thank you for your review. We are always looking to improve our our product and packaging. We appreciate the time you have taken to write a descriptive response to the order you placed. We did recieve your email and did respond to it, attached with...More

Reviews (26)
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1 - 10 of 26 reviews
Reviewed 30 November 2017

The owners and help were very friendly and responded to my options in a very helpful manner...Ummm...Sweet,

1  Thank d8olite
Reviewed 12 July 2017

My wife and I have sampled chocolate all over the world, and we have found none better -- not even in Paris -- than that produced by the Cocoa Mill Chocolate Company in Lexington, with another store in nearby Staunton. The chocolate covered apricots are...More

1  Thank Madison S
Reviewed 14 August 2016 via mobile

Went in search of this as I am a chocolate lover. Yes, it is excellent but very pricy. Maybe I hyped it up to much in anticipation.

4  Thank donna w
Reviewed 15 July 2016

I do not shop here often but I always love whatever I get. This is such a great Lexington treat to take to people I am going to visit. As a child I would always walk from my moms work and get a chocolate frog!...More

2  Thank mkl240
Reviewed 22 December 2015 via mobile

The staff was busy with Christmas shoppers but they had some samples which we tried while waiting. The truffles were delicious and we all enjoyed our treats. Excellent chocolate

2  Thank TRbeer
Reviewed 2 December 2015

Anyone who gives the Cocoa Mill less than a four-star rating is obviously on crack. I've served their chocolate to friends from all over the country and from around the world, always to rave--and I do mean RAVE--reviews. My favorite story is of a Belgian...More

3  Thank Paul H
Reviewed 4 December 2014

If Lexington wants people to shop downtown they should prep their businesses as Cocoa Mill must not have gotten the memo! What a terrible experience with the red-haired sales lady. I may have purchased some chocolates yesterday, but with today's experience, I will never go...More

4  Thank Leslie L
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this reviewResponded 6 December 2014

Thank you for taking the time to write a review. We welcome all reviews whether they pleasant or critical, they help us to improve our business. To address your specific concerns we have had a meeting and come up with a policy to address our...More

Reviewed 19 November 2014 via mobile

Making my annual pilgrimage to Lexington to get chocolate turkeys for Thanksgiving. My family looks forward to them every year because Cocoa Mill's chocolate is outstanding. Just google their review from the Wall Street Journal when they were selected for having the BEST TRUFFLES. Outstanding.

1  Thank TripAdvicefromMe123
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this reviewResponded 6 December 2014

Thank you for your kind review! We are so happy you had a pleasurable experience. Please let us know if we can ever assist you in the future for any of your chocolate needs!

Reviewed 20 June 2014

I was passing through Lexington, VA and stopped in this shop when I saw it on my way to lunch. I picked up a few chocolates for my family. Everyone enjoyed the delicious dark chocolate with peanuts and the dark chocolate truffles. Wish I had...More

1  Thank Eliza17
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this reviewResponded 6 December 2014

Thank you for your high rating and kind review! We are thankful for all our customers and strive to continue to be the best we possibly can be. Please contact us if we may be of assistance for any of your chocolate needs!

Reviewed 6 May 2014

Walked into the Staunton shop not expecting much, but was overwhelmed with the quality of chocolate (turtles and caramels). I've had homemade French, Belgian and Swiss chocolate and this was better than some of the others. Went back in the afternoon to try the graham...More

2  Thank ghent07
Sarah M, Manager at Cocoa Mill Chocolate Company, responded to this reviewResponded 6 December 2014

Thank you for high rating and kind words! We are so happy that you were pleasantly surprised! I hope that you will return again! Please let us know if we can ever be of assistance in any chocolate need you may have in the future....More

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