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Sundog Outfitter

331 Douglas Dr, Damascus, VA 24236-3300
+1 866-515-3441
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Review Highlights
Unfortunately ruined by one person

Everything was perfect with our rental of bikes from this place. Drive up the mountain was great... read more

Reviewed 6 days ago
Robiwk
,
Greenville, North Carolina
via mobile
Nice retailer

Have bought all kinds of merchandise from Sundog. They not only cater to bikers they have a large... read more

Reviewed 2 weeks ago
LEC1946
,
New Bern, North Carolina
via mobile
Read all 135 reviews
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Overview
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Located "where the trails cross", Sundog Outfitter is your outfitter for adventure on the Virginia Creeper Trail, Appalachian Trail, Iron Mountain Trail, or one of the other trails that cross in our parking lot. Daily bike rentals and trail shuttles available all year round.
  • Excellent73%
  • Very good20%
  • Average3%
  • Poor2%
  • Terrible2%
Travellers talk about
Closed Now
Hours
Hours Today: 9:00 am - 6:00 pm
Suggested Duration: 2-3 hours
LOCATION
331 Douglas Dr, Damascus, VA 24236-3300
CONTACT
Website
+1 866-515-3441
Write a ReviewReviews (135)
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"rented bikes"
in 9 reviews
"the virginia creeper trail"
in 24 reviews
"shuttle service"
in 8 reviews
"bike ride"
in 7 reviews
"outdoor gear"
in 3 reviews
"hiking gear"
in 4 reviews
"making reservations"
in 2 reviews
"nice folks"
in 2 reviews
"sun dog"
in 5 reviews
"great ride"
in 4 reviews
"the staff was friendly and helpful"
in 2 reviews
"bike shop"
in 3 reviews
"these guys"
in 2 reviews
"for sale"
in 2 reviews
"outfitters"
in 42 reviews
"helmets"
in 12 reviews
"equipment"
in 16 reviews
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1 - 10 of 135 reviews

Reviewed 6 days ago via mobile

Everything was perfect with our rental of bikes from this place. Drive up the mountain was great. Only problem is that my husband’s front breaks broke within 100 yards of beginning the trail. He made it work, not a big deal. However, the older woman...More

Thank Robiwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 5 days ago

I am so sorry that anyone here made you feel like the brake issue was your fault. I apologize on our behalf and I hope that everyone else being helpful and nice can make up for that one person. I would be happy to give...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Have bought all kinds of merchandise from Sundog. They not only cater to bikers they have a large selection of clothing for the hikers that hike the Appalachian Trail. We’ve bought everything from sunglasses and tee shirts to high end Keen hiking shoes

Thank LEC1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 1 week ago

Thanks for visiting us while you were in Damascus. We appreciate your business and look forward to seeing you again.

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Reviewed 29 March 2018

Sundog was so helpful. The people there seem to love what they do. We were fitted for bikes, given a water bottle and a tire repair kit. Then we were shuttled up to Whitetop. They were willing to drop us off a little lower because...More

Thank joy70x7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 14 April 2018

Thanks for the kind words and great review. It was a pleasure driving you two up and we hope you will come see us again.

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Reviewed 21 February 2018

Sun Dog is one of the only, if not the only place in Damascus you can rent bikes and grab a shuttle off season. We had a great experience, although it was a chilly ride! We felt safe on the shuttle and on the bikes,...More

Thank KelsieMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 14 April 2018

Thank you so much for choosing our shop. Come see us again when the weather is warmer.

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Reviewed 6 November 2017

It was my first time on the Creeper Trail and being assisted by Sundog Outfitter's did not disappoint my experience. For details see the comment by skipbroome. I want to thank the gentleman with the Cowboy gear...hat and shirt. He was fabulous and did a...More

Thank T25christ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 12 November 2017

Thank you so much for the great review. Eric (Cowboy fan) is a great guy and we are happy that you enjoyed your ride with him. Come see us again.

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Reviewed 16 October 2017

We've rented bikes for the Creeper Trail from Sundog several times and we have no complaints. We had six adults and all had a great time. If you are fortunate enough to be in the mountains during fall, the Creeper Trail is a MUST DO!

Thank traciwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 23 October 2017

We are so happy that you had a great time! Please come visit us again.

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Reviewed 12 October 2017

Decided to bike the Virginia Creeper trail the weekend of October 7th. I called every single one of the shops in Damascus and the first one to return my call was Sun Dog. When we arrived, we noticed the parking lot was very small, but...More

Thank skipbroome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 23 October 2017

Thank you for the wonderful review! We certainly appreciate your business and we hope to see you again.

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Reviewed 12 October 2017 via mobile

Since it was October, we mad reservations 10 days in advance. Person on phone very friendly and helpful. I had ridden bikes on the Creeper Trail before but not in a decade. Shop is in a great location and gets everyone equipped for their ride...More

Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 13 October 2017

We are happy that you had an amazing afternoon. Thanks for your kind words about our staff. We hope to see you again!

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Reviewed 7 October 2017 via mobile

Sam was a friendly and reliable shuttle driver. (We rode with him twice.) The vans are very basic, but who needs "fancy" when section hiking the AT? The store is well stocked with hiking and bicycling essentials.

Thank COLadyRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 9 October 2017

We are glad you had a good time on the trail. Thanks for your kind words about Sam.

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Reviewed 3 October 2017

Great bike shop in Damascus. They have many bikes for rental if you need to ride the Creeper Trail. There are many bike shops in Damascus. SunDog is the best! They have a great selection of accessories, apparel as well. It is located right on...More

Thank Chuck K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamBikeGuy, Manager at Sundog Outfitter, responded to this reviewResponded 6 October 2017

Thanks for choosing us! We appreciate your business and hope you will come see us again.

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Ask a question
Questions & Answers
dhicksnc
5 September 2015|
Answer
Response from DamBikeGuy | Property representative |
The Creeper Trail Cafe is approximately 1-1.5 hrs riding time from the top. Do note that the trail will be very busy and so will the cafe. Plan accordingly (pack a snack for the kids). Also, if you plan on shuttling back... More
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