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Address: 13830 Braddock Rd Ste A10, Centreville, VA 20121-2466
Phone Number:
+1 703-815-8959
Website

TripAdvisor Reviewer Highlights

Read all 186 reviews
Visitor rating
  • 97
    Excellent
  • 42
    Very good
  • 13
    Average
  • 12
    Poor
  • 18
    Terrible
I love this place!

First let me start off by saying I don't understand why people have issues with the staffing and the cleanliness of this place. Perhaps maybe it's ok the women's side but the... read more

4 of 5 bubblesReviewed 4 February 2017
Jay W
via mobile
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186 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Washington DC, District of Columbia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 week ago

The young man at the front desk insinuated my friend and I were LYING when we presented him with our fully stamped card following a year's worth of visits. He told us he "didn't recognize" one of the stamps and would not honor it. I told him it was not my problem he didnt recognize it, I still wanted my... More 

Helpful?
1 Thank tvbonnie
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

I really don't understand the negative reviews, in the least. I just went for the first time and am beyond impressed and happy with my experience. A good friend and I used the bade pool, tried all the saunas, ate dinner, and had a salt scrub on 3/6 from noonish until around 8. The atmosphere was calm and relaxing, and... More 

Helpful?
1 Thank Amy H
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

This spa trip was for my best friend's birthday. The reviews and articles really made me think this was a luxurious spa. I have been to other spa's and I think this one is just OK.

Helpful?
Thank Kenya M
Rockville, Maryland
Level Contributor
131 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I have come here many times and is a great thing to do on a winter day. The pool has lots of different stations with different jets and there are also jacuzzis and saunas. There is also a co-ed space with stone-themed saunas and a common place to relax. At the end, you can treat yourself work Korean dishes that... More 

Helpful?
Thank claudiast
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

I have now used the services 12+ times over last 24 months. There is a definite negative / distant non welcoming attitude emanates from the Korean/Asian staff, starts front desk both as you register and close out/ exit. It is as if Non asians are tolerated BC they need our business to succeed. The common co ed center needs to... More 

Helpful?
Thank PrincAdddel
Centreville, Virginia
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

I had a Groupon for Spa World, which is the only reason I decided to try it. I will NEVER return! The place is disorganized and customer service is terrible. My Groupon was for 12 hours in the bade pool/poultice rooms, and a 30-minute shiatsu or aromatherapy massage. I requested an aromatherapy massage when I made the appointment. After I... More 

Helpful?
4 Thank Laurel_11
McLean, Virginia
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 12 February 2017 via mobile

I booked the spa visit on Groupon with the hope of a relaxing start to Valentines weekend. I remembered the amazing experience we had at Secrets in Jamaica and hoped to experience it again. With that in mind, my expectations were realistic given the price. I knew it would be couple steps down. Unfortunately, the reality was far worse. I... More 

Helpful?
7 Thank 589brandonh
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 February 2017 via mobile

First let me start off by saying I don't understand why people have issues with the staffing and the cleanliness of this place. Perhaps maybe it's ok the women's side but the men's wet areas are not like that! With that being said, I love this place! I first went to Spa World in September 2016 and then again December... More 

Helpful?
Thank Jay W
Level Contributor
31 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 26 January 2017 via mobile

I don't want to be to harsh or unfair with my review. This was my first and last visit. My friends had been several times before. So, I had high ecpectation...not so much afterwards. So, I'll bullet instead of sharing my complete experience. Pros: The 7 poultice rooms are amazing Concept of a spa environment Cafe Cons: Customer Service Cleanliness... More 

Helpful?
6 Thank Shelisa A
McLean, Virginia, United States
Level Contributor
15 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 29 December 2016

I purchased 3 Groupons for Spa World, one that included a 30 minute massage and two that included 30 minute food massages. I called Spa World two days before we went and scheduled all of the appointments. When we check in I confirmed all three appiontments were for 4 pm and gave them paper copies of the Groupons. We arrived... More 

Helpful?
7 Thank Ann W

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?