Andy's on River Road

Andy's on River Road, Concan: Address, Phone Number, Andy's on River Road Reviews: 4/5

Andy's on River Road
4
What people are saying
RUDE OWNER!!!!!
May 2020
We went for Memorial weekend. We were having a Great time with family and friends. Until after a bad storm came in Saturday evening right after we had floated the river. I decided to go shower in the Public showers after the storm, but I asked my husband to park next to the ladies restroom since it was late at night around 11:00 pm. When he parked the front tire fell in a hole, and from there the truck was stuck in the mud. A Security and a worker helped, after trying and trying with chains, a worker finally pulled the truck out with a Skid steer. We went back to the RV and we went to bed. When someone knocks at 1:30 am really hard on door, he let us know he was ANDY THE OWNER and was yelling at us "THAT WE (BEEP) ( CANT USE PROFANITY LIKE HE DID ON HERE) HAD PEOPLE WITHOUT WATER AND MADE A MESS AND BUSTED A WATER LINE. THAT HE WOULD CHARGE $500 ON OUR CREDIT CARD FOR THE DAMAGE AND FOR US TO PACK OUR S*** AND TO LEAVE BY 8 AM. WOW!!!! ANDY what a Way to Handle the Situation! WITHOUT even asking for a Explanation. You straight up accused us of breaking the water line. Going at 1:30 and our kids listening to your yelling, and I'm sure our neighbors heard you too. So (BEEP) RUDE AND Unprofessional of your part!!!! Its not like we were out there Mudding acting like fools! Accidents happen just like Your shuttle driver hit a truck on the side of the road and knocked the mirror off! I hope the Owner of the Truck doesn't find out and comes talking MESS TO YOU for that. Just like you did to us!! By the way you do not have any signs up by the restrooms NOT to park there. I Dont know whats the difference when people are parking on the field behind the store or going thru the field. Maybe you should put Caliche or concrete driveways to help others to not get stuck after a storm. Go ahead and use the $ you charged us for already, without my consent! And Im hoping you can At least refund the night we didn't get to stay that was paid for already. Since you still cant return my call. I will be letting all my WEST TEXAS family and friends not to book at your place!!

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4.0
31 reviews
Excellent
20
Very good
4
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Poor
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Dilma G
Midland, Texas2 contributions
RUDE OWNER!!!!!
May 2020
We went for Memorial weekend. We were having a Great time with family and friends. Until after a bad storm came in Saturday evening right after we had floated the river. I decided to go shower in the Public showers after the storm, but I asked my husband to park next to the ladies restroom since it was late at night around 11:00 pm. When he parked the front tire fell in a hole, and from there the truck was stuck in the mud. A Security and a worker helped, after trying and trying with chains, a worker finally pulled the truck out with a Skid steer.
We went back to the RV and we went to bed. When someone knocks at 1:30 am really hard on door, he let us know he was ANDY THE OWNER and was yelling at us "THAT WE (BEEP) ( CANT USE PROFANITY LIKE HE DID ON HERE) HAD PEOPLE WITHOUT WATER AND MADE A MESS AND BUSTED A WATER LINE. THAT HE WOULD CHARGE $500 ON OUR CREDIT CARD FOR THE DAMAGE AND FOR US TO PACK OUR S*** AND TO LEAVE BY 8 AM.

WOW!!!! ANDY what a Way to Handle the Situation! WITHOUT even asking for a Explanation. You straight up accused us of breaking the water line. Going at 1:30 and our kids listening to your yelling, and I'm sure our neighbors heard you too. So (BEEP) RUDE AND Unprofessional of your part!!!! Its not like we were out there Mudding acting like fools!

Accidents happen just like Your shuttle driver hit a truck on the side of the road and knocked the mirror off! I hope the Owner of the Truck doesn't find out and comes talking MESS TO YOU for that. Just like you did to us!!

By the way you do not have any signs up by the restrooms NOT to park there. I Dont know whats the difference when people are parking on the field behind the store or going thru the field. Maybe you should put Caliche or concrete driveways to help others to not get stuck after a storm. Go ahead and use the $ you charged us for already, without my consent!

And Im hoping you can At least refund the night we didn't get to stay that was paid for already. Since you still cant return my call.

I will be letting all my WEST TEXAS family and friends not to book at your place!!
Written 26 May 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lea Ann M
Albuquerque, NM1 contribution
Started good - ended bad
May 2019 • Family
The trip was perfect until the end. We waited and called for the pickup bus. The lady who answered said he would be right there. After 40 more minutes, we walked just over a mile to Andy’s where the buses were sitting - not picking up other tubers. The driver was talking with the other workers. Very irritating - drove our truck back to pick up the others and the tubes for drop off. Except for that incident the trip was perfect. It was a real bummer to finish the day like that.
Written 29 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ward R
Rockdale, TX10 contributions
Friendly owner and staff that made us feel very welcomed!
Mar. 2019 • Couples
We tent camped at Andy's on Thursday night during the 2019 RioFrio Festival. We really enjoyed the cleanliness of all the facilities and how friendly and cordial everyone was.
Written 19 March 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Caroline S
Hondo, Texas73 contributions
More Fun in Concan
Aug. 2018 • Friends
Park your car, take the bus and splash in the river! They offer a shorter and longer tubbing or kayaking route. a bus will pick you op again and take you back to your car. The store has a great selection of things you may need on the river and other jsut fun stuff to buy. Great location for a great day full of fun!
Written 19 December 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

adam h
Liberty, TX54 contributions
Another great!!
Jun. 2018 • Family
Good place to shop for all your family souvenirs. I strongly recommend checking them out on your next visit!
Written 7 July 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

millerjg2018
Little Rock, AR1 contribution
Great Place to stay!!!
Jul. 2017 • Family
Have been traveling from Arkansas to Andy's with four grandsons for 10 years now and will go again this year (Lord Willing), can not say enough about the way we are treated by Andy and his staff. Very respectful gentleman and is family oriented.
Written 18 June 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Corina F
McAllen, TX108 contributions
Hiking on the Frio River- waste of money.
Jun. 2018 • Couples
I initially chose this business because of the great reviews I read and the fact that shuttles were included with tubing/kayaking. I spent $80 on a double kayak for my husband and I. Unfortunately, the water was way too shallow throughout the entire river. We spent 90% of the time just dragging the kayak and walking in the rocky river. I just feel like the employees should have been more professional and warned us that it wasn't a good day for kayaking (due to water level being too low) instead of just taking our money. We drove 4 hours to check this place out and was very disappointed. We should've just gone to the river on our own for free. Even the people tubing were walking & dragging their tubes half the time.
Written 18 June 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wendy N Steve L
1 contribution
Love Josie and Andy’s!!!
Jun. 2018 • Family
We always have the best time at the Frio, our bus trip is by far the best we could ask for, Josie is the funnest and most joyful person and we look forward every year to swig her, this is our 5th year and we will be there on Mon :)))
Written 13 June 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

48Buddy
Chapin, SC822 contributions
One stop shop!
May 2018 • Friends
Andy’s has everything you need for your time in Concan, plus provides tube rentals and transportation to and from the river. We found T-shirt’s, water shoes, sunscreen, hats, and snacks plus rented tubes and got the bus ride to and from the river. We had miss Josie as our bus driver and she was super cheerful, friendly, and courteous. The day we floated a troop of boy scouts was working the river to pick up trash. Josie thanked each one of them and dropped them at their campsite as a courtesy. Andy’s is our first choice for supplies in the area.
Written 30 May 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dan70bbq
Ottawa, Canada126 contributions
Always great people
Mar. 2018 • Friends
A great place to pickup gear for the river or camping very large selection of gifts and merchandise good quality items nice clean cabins for rent great location to all activities in the area and lots of parking
Written 23 March 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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