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Wilderness at the Smokies

1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
+1 877-325-9453
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Review Highlights
where to park? and uncomfortable beds

My biggest issue with this place the lack of parking. I stayed at the river lodge and every day you... read more

Reviewed 23 March 2017
apriljadesilk
,
Lenoir, North Carolina
Spring Break

This place is awesome!! Recommend it to anyone!! We went with my daughters girlscout troop and we... read more

Reviewed 23 March 2017
Amber C
via mobile
Read all 478 reviews
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Overview
  • Excellent48%
  • Very good25%
  • Average15%
  • Poor6%
  • Terrible6%
Travellers talk about
“wave pool” (49 reviews)
LOCATION
1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
CONTACT
Website
+1 877-325-9453
Write a ReviewReviews (478)
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All reviews
"wave pool"
in 49 reviews
"indoor waterpark"
in 45 reviews
"stone hill lodge"
in 25 reviews
"hot tub"
in 23 reviews
"thirsty miner"
in 16 reviews
"water park is"
in 16 reviews
"kids eat free"
in 16 reviews
"room was clean"
in 13 reviews
"full kitchen"
in 12 reviews
"storm chaser"
in 10 reviews
"laser tag"
in 14 reviews
"murphy bed"
in 6 reviews
"rooms are nice"
in 6 reviews
"water fun"
in 7 reviews
"coffee maker"
in 5 reviews
"mini fridge"
in 5 reviews
"hidden trail"
in 5 reviews
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71 - 80 of 478 reviews

Reviewed 23 March 2017

My biggest issue with this place the lack of parking. I stayed at the river lodge and every day you are circling the parking lot with 5 other cars looking for a place to park. I should be able to park at the hotel i...More

1  Thank apriljadesilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 30 March 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services so please accept our sincerest apologies for the issues you had on your recent stay with us. I want...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2017 via mobile

This place is awesome!! Recommend it to anyone!! We went with my daughters girlscout troop and we all had a wonderful time. It's great even in the winter!!More

Thank Amber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 25 April 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2017 via mobile

Spent my birthday here with several family members. We went in the wave pool and it was a little cool but we got used to it and had a lot of fun. We went to the gift shop and the prices were pretty good. Our...More

Thank 228carolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 25 April 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 20 March 2017

If you need a place for children 12 and under to hang out while you relax, this is the place. We stayed 3 nights with our 5 and 8 year old and will make this a tradition.More

Thank kevinandjamiehere4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 25 April 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017

Love all the rustic wood work. The rooms are mountain homey. I wish they could accommodate a family of 5-6 better with two double and a fold out. The waterpark is awesome and is the real reason we stay here.More

Thank tnoceantravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 25 April 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017 via mobile

My family and I have visited here several times, and always enjoy ourselves. Clean rooms, great lifeguards, and nice staff members. I will say hot months are definitely the time to go because you get to use the outdoor equipment, but it's also fun for...More

Thank Jillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 30 March 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services so please accept our sincerest apologies for not being able to offer late checkout your recent stay with us....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2017

My boyfriend and I took my 2 year old twins and we all had a ball. The twins had so much fun swimming and playing in their toddler area. the room was amazing!!!!! It was warm and cozy.More

Thank Amber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 25 April 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2017

I agree with some of the other reviews. The water park areas could use some upgrades and be cleaner, plus more lockers are needed and people saving chairs with towels and belongings is a problem. We paid for the lodging and treated the family 8...More

Thank arland S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 30 March 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services so please accept our sincerest apologies for the issues you had on your recent stay with us. I want...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2017

We feel this waterpark is needing repairs. There is a piece of plastic melted at the top of the Tornado. The outside hot tub has brown old scum on the outside.. The bathrooms are filty and stink The hallway is littlered with trash. The sound...More

Thank chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WATS1424, Manager at Wilderness at the Smokies, responded to this reviewResponded 30 March 2017

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services so please accept our sincerest apologies for the issues you had on your recent stay with us. I want...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2017

Took my almost 3 yr old and he had a blast. Had two sections that he enjoyed with the water buckets and pools.

Thank Jeremy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
davidjevans4571
14 January 2018|
AnswerShow all 3 answers
Response from WATS1424 | Property representative |
Good Morning. We do not allow outside food or drinks into the waterparks, but you are welcome to bring food and drinks to have in your room.
0
Votes
Hannah R
12 December 2017|
AnswerShow all 4 answers
Response from WATS1424 | Property representative |
Good Morning. Polka Dot Pots has a wide variety of pottery pieces to choose from and their pricing starts at $8.00. They are an independent company currently located in three states. You may want to visit their website to... More
0
Votes
jhenry64
27 October 2017|
AnswerShow all 3 answers
Response from WATS1424 | Property representative |
Thank you for reaching out to us. Our Kitchen units have place settings for up to 12 (utensils, dishes, cups) pots, pans, coffeemaker, toaster, microwave and regular appliances. There are no condiments and there may be... More
1
Vote