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Wilderness at the Smokies

1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
+1 877-325-9453
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Review Highlights
Fun day

Had a great time,love the wave pool & the hot-tub,spent the whole day,highly recommend if you love... read more

Reviewed 3 weeks ago
Marcia B
The grandkids found a way to fully enjoy the vacation in one spot.

So much to see in the mountains yet to glad to get back to the Wilderness where there are many... read more

Reviewed 3 weeks ago
Kathy S
,
Sevierville, Tennessee
Read all 423 reviews
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Overview
  • Excellent47%
  • Very good25%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“wave pool” (46 reviews)
“water park” (185 reviews)
LOCATION
1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
CONTACT
Website
+1 877-325-9453
Write a Review
Reviews (423)
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1 - 10 of 423 reviews

Reviewed 3 weeks ago

Had a great time,love the wave pool & the hot-tub,spent the whole day,highly recommend if you love the water like I doMore

Thank Marcia B
WATS1424, Manager at Wilderness at the Smokies, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 3 weeks ago

So much to see in the mountains yet to glad to get back to the Wilderness where there are many venues for fun for each of the children and for their parents. It is a gift to be able to just relax. And they get...More

Thank Kathy S
WATS1424, Manager at Wilderness at the Smokies, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 4 weeks ago via mobile

I took my grandchildren to Smokies of the Wilderness for several days during spring break. This is our second visit. Needless to say, we wouldn't have returned had we not had a good time on our first visit. However, this time we did have a...More

1  Thank Cumberlandgal
Reviewed 4 weeks ago

Me and 2 teenage girls stayed here for a Cheer Comp at the attached Convention Center. Overall the stay was enjoyable. Didn't know until almost time to go that the River Lodge and Stone Hill Lodge were so far apart, needing the shuttle service to...More

Thank April W
WATS1424, Manager at Wilderness at the Smokies, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 4 weeks ago via mobile

This place was gorgeous! It reminds me of the great wolf lodges in our area. We actually stayed on the timeshare side, so our room was more of a condo which was absolutely beautiful. The waterpark was so nice inside and outside. The kids had...More

Thank cmarie35
WATS1424, Manager at Wilderness at the Smokies, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 4 weeks ago

AWESOME place!! especially the hot tub. Lifeguards couldnt be anymore helpful & staff was great even though the lines could be bad!More

Thank knfortenberry33
WATS1424, Manager at Wilderness at the Smokies, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 4 weeks ago

We stayed in Dec. 2015. We had a wonderful time. The rooms were awesome and the water park was so much fun for the kids. It was located a bit further out, but worth the extra miles.More

Thank paisleymcraes
WATS1424, Manager at Wilderness at the Smokies, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 19 April 2017

Only stayed one night, but very enjoyable. Very clean. The indoor water park was fun. Pricey, but worth it to have water park included.More

Thank NathanHeather S
WATS1424, Manager at Wilderness at the Smokies, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

Reviewed 19 April 2017 via mobile

We go ever year in August and stay at Stone Hill Lodge We made reservations August 2016 for August 2017 and they charged my credit card $278 We found a cleaner cheaper place that has free breakfast and I cancelled these rooms 4 months in...More

Thank DebbieMiller9999
Reviewed 11 April 2017 via mobile

Arrived on a Monday for a three night stay. Choose a bunk bed room for our kids. Rooms are a bit snug and walls are paper thin - you can hear everything the family in the room next door says. We had a 4th room...More

1  Thank Karl Y
WATS1424, Manager at Wilderness at the Smokies, responded to this review

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services and welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that...More

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Questions & AnswersAsk a question
SGibbs58
Are there any first floor accommodations and would this be wheelchair friendly for a 4 year old?
23 March 2017|
Answer
Response from WATS1424 | Property representative |
Good Morning - The Wilderness has several options for a family that needs special accommodations. In River Lodge we have several ADA approved rooms that have roll in showers and more floor space. On the first floor we only... More
0
Votes
vincent
Are their additional charges for a room accomodates 4 people, but max of 7 or 8?
3 November 2016|
Answer Show all 2 answers
Response from WATS1424 | Property representative |
Great Question! All of our room pricing is based on 4 people. When you go above the 4th person you will then incur a minimal charge per person for waterpark access.
1
Vote
vincent
Which accomodation would be better for family of 8 to stay with access to indoor water park & activities especially the frog hopper ride. I'm confused about the 3 sites to stay. thanks
3 November 2016|
Answer
Response from WATS1424 | Property representative |
I would recommend out one bedroom deluxe - it gives you two rooms with sleeping arrangements. It also gives you a full kitchen. This unit is located at our River Lodge property that both the arcade and indoor waterpark are... More
0
Votes