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General Jackson Showboat

2812 Opryland Dr, Nashville, TN 37214-1209
+1 615-458-3900
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Review Highlights
Great for out of town visitors!

I have attended a company party on the showboat and experienced the food and entertainment and the... read more

Reviewed 2 weeks ago
CXC373
,
Nashville, Tennessee
Great afternoon

As we went down the river lazily on the showboat we were served a great lunch and dessert after the... read more

Reviewed 4 weeks ago
Michelle D
,
Freeville, New York
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Overview
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The General Jackson(R) is a unique 300-ft paddle wheel showboat that cruises the Cumberland River w/ views of the Nashville skyline. Enjoy live entertainment along with a delicious meal and a cruise that you can't get anywhere else. Holiday shows begin mid-November, and special event cruises are scheduled throughout the year, including Valentine's Day, Fourth of July and New Year's Eve. Docking is located on the banks of the Cumberland River on the back side of Opry Mills Mall.
  • Excellent49%
  • Very good28%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“dinner cruise” (106 reviews)
“top deck” (74 reviews)
“cumberland river” (103 reviews)
Suggested Duration: More than 3 hours
LOCATION
2812 Opryland Dr, Nashville, TN 37214-1209
CONTACT
Website
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1 - 10 of 1,238 reviews

Reviewed 2 weeks ago

I have attended a company party on the showboat and experienced the food and entertainment and the distress of being trapped for 3 hours with no easy exiting. Now, when I need a break from out-of-town houseguests, I book them a trip on the Gen....More

Thank CXC373
Reviewed 4 weeks ago

As we went down the river lazily on the showboat we were served a great lunch and dessert after the dinner there were two Christmas shows that were very good musically and entertainment wise we were offered souvenior glassess with our coctails and that made...More

Thank Michelle D
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 2 weeks ago

Thank you so much for taking the time to visit us and provide this review. We are so pleased to hear that you enjoyed the food and the Christmas entertainment. We hope you will come back and see us again soon! Merry Christmas!

Reviewed 5 weeks ago

Took the cruise with a group from work. It was a little disappointing. The advertising said that the cruise would show historical Nashville. While we did travel up and down the Cumberland River, all we saw was riverbanks and a few modern homes. The entertainment...More

Thank Dixiesprite
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 2 weeks ago

We are sorry to hear you had some concerns from your trip aboard the General Jackson. We appreciate the feedback you have given and the time it took you to provide this review. We will definitely take everything you said into consideration, and make adjustments...More

Reviewed 17 December 2017 via mobile

The food was just okay, the wait staff took forever to get something, and there were parts of the performance that were not suitable for young children. I will give lots of credit to Captain Paul, he let our kids see how he operates the...More

Thank Victoria J
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 2 weeks ago

We are sorry to hear you had some concerns from your trip aboard the General Jackson. We appreciate the feedback you have given and the time it took you to provide this review. We will definitely take everything you said into consideration, and make adjustments...More

Reviewed 14 December 2017

Very good show,great fiddle player fantastic singers. Very good food,attentive staff. Wasn't that crazy about the river,not much to see but nice relaxed trip just the same.

Thank Dan W
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to provide this review. We are pleased to hear you enjoyed the entertainment and the food. We hope you will come back and see us again.

Reviewed 11 December 2017 via mobile

We have visited the General Jackson twice. Both visits were filled with good food and a great show. Will recommend to friends!

1  Thank sharon s
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 14 December 2017

Thank you so much for taking the time to visit us and provide this review. We are so pleased to hear that you enjoyed the food and the entertainment. We hope you will come back and see us again soon!

Reviewed 28 November 2017

This was your usual Christmas show. One of the guitar players was really good. There were different backdrops and a variety of songs. We had been told there would be a Thanksgiving lunch with turkey and sweet potatoes. It was the Sunday after Thanksgiving. Instead...More

Thank Betty Z
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 14 December 2017

We are sorry to hear you had some concerns from your trip aboard the General Jackson. We appreciate the feedback you have given and the time it took you to provide this review. We will definitely take everything you said into consideration, and make adjustments...More

Reviewed 23 November 2017

What a great time this was. The General Jackson is truly a SHOWBOAT! The theatre/dining area was awesome! The staff/crew aboard the riverboat were super. Our food was delicious and our waiters went above and beyond the call of duty. A superb job. The entertainment...More

1  Thank Randy M
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 14 December 2017

Thank you so much for taking the time to visit us and provide this review. We are so pleased to hear that you enjoyed the food and the Christmas entertainment. We hope you will come back and see us again soon! Merry Christmas!

Reviewed 23 November 2017

My wife and I were looking for something different to do. We opted for just the cruise without the meal which is served family style. They put on a good musical show with some talented people. There were on for quite a while and after...More

Thank ToddNashville
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 14 December 2017

Thank you so much for taking the time to visit us and provide this review. We are so pleased to hear that you enjoyed the entertainment. We hope you will come back and see us again soon!

Reviewed 22 November 2017

We took the Wednesday evening cruise on the General Jackson. The food was mediocre, very dry short ribs, decent boneless pork chops, decent mashed potatoes and baked macaroni. Service was good. However, the show was excellent. This was the Christmas show and one of the...More

Thank Carol M
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 14 December 2017

Thank you so much for taking the time to visit us and provide this review. We are so pleased to hear that you enjoyed the entertainment, but sorry to hear that you were not pleased with the food. We hope you have a Merry Christmas.

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Ask a question
Questions & Answers
smithsandra1
4 January 2018|
AnswerShow all 2 answers
Response from P7367RUrichardw | Reviewed this property |
I was a visitor/customer of the Showboat; I do not manage or operate the Showboat. I'd respectfully suggest that you contact the Showboat directly with your questions.
1
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Kedeka
18 December 2017|
AnswerShow all 12 answers
Response from 2pks | Reviewed this property |
Wouldn't think this is appropriate for 3 and 5 year olds. Great for adults.
0
Votes
sonyamercer
7 December 2017|
AnswerShow all 5 answers
Response from ToddNashville | Reviewed this property |
Their calendar on the website only goes to the end of 2017. Best to contact them directly. Even when I was their in the summer there were a few days where shows were limited or skipped. 1-615-458-3900 1-866-567-JACK or... More
1
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