Draper James

Draper James, Nashville: Address, Phone Number, Draper James Reviews: 4/5

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4.0
48 reviews
Excellent
30
Very good
9
Average
3
Poor
1
Terrible
5

Katrinka
Madera, CA3 contributions
Horrendous experience
Jun. 2021 • Solo
I have read the other reviews and have experienced the same issues. Ordered 3 dresses. 2 came in. 2 weeks later after not hearing a word about the 3rd dress, I emailed. I was told to wait 2 days for a response. I waited a week and still no response. I contacted DJ again. This time I was told that they were out of the item. I waited over a month to be told that it was no longer in stock?! This company will not get my business again. They are difficult to work with and appear to use shady business practices. Save yourself some heartache and go elsewhere…plus, it’ll probably be less expensive!
Written 1 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

GoVols79
Chattanooga, TN2,693 contributions
Draper James-Nashville
Dec. 2020 • Family
Draper James is a clothing brand with multiple stores that is owned by Reese Witherspoon. My wife is a big fan of their products so we visited the Nashville store located in the 12 South neighborhood. We found free street parking and the surrounding neighborhood is very walkable. Customer service was good and we enjoyed our visit.
Written 11 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

PaulyPauly2014
Knoxville, TN5,144 contributions
Great Store and Brand
Dec. 2020 • Couples
My wife and I wanted to stop here and browse; and amazing store with many items from clothing, purses, books and more! And just the name and owner made us want to visit it more.
Very modern and stylish and just perfect for the casual clean attire. Recommend browsing or enjoying a shopping experience, we did by some Christmas gifts and will be back....
Written 5 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Shelly C
Leavenworth, KS462 contributions
Love This Store
Mar. 2020 • Family
I love this store, and the fact that it is pet friendly is a bonus. It’s in a fun neighborhood, and a great place to spend a few hours!
Written 9 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

twenashvile
Nashville, TN10 contributions
Poor Management- Customer Service is lacking
Dec. 2019 • Friends
I received a really cute sweatshirt from Draper James for Christmas. Since I prefer a looser fit, I took the sweatshirt back to exchange it for a larger size. The sales associate incorrectly entered the transaction and returned the funds to the credit card used to purchase my gift. She apologized and said that she should have given me a gift card. I asked to speak with a manager. Needless to say, I was shocked when the manager sent the Associate back to tell me there was nothing they could do to correct their own mistake. I went in to the store with a $61.46 present and I left empty handed and extremely disappointed by the lack of customer service.
Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

mandy186370
Bath, UK88 contributions
Beautiful shop with a warm southern welcome
Nov. 2019 • Solo
Wow what a fabulous shop! I was offered a sweet tea on arrival and the staff were friendly and helpful. The clothes are gorgeous too.
I loved it so much that I returned the next day and was impressed that the staff remembered my name!
Written 2 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Natalie F
Calgary, Canada5 contributions
Gem of a store
Sep. 2019
What an experience! The staff is extremely friendly and keen to help. The clothes were great - a lot of styles and fabrics to chose from. The prices were reasonable. Will visit again when I return to Nashville!
Written 7 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Sharla S
Clarksville, TN1 contribution
Not racist- in my experience...
Oct. 2018 • Solo
As an African American female who has visited several times, just to peek in or while waiting for friends awaiting a trip to Edley’s or formerly Sprinkles next door, I have NEVER had anything but the nicest greeting and constant offerings of sweet tea. I’ve probably visited the store approx 8-10 times in the past three years or so. When I’m treated as if race is potentially an issue, I will say so. Just as importantly, when i have NOT received bad treatment, I feel it’s important to speak up about it. While others may have had an issue (reading other comments), I have not-ever. I have no hesitations visiting the Nashville location. It’s a cute (albeit expensive) store and I appreciate the cups of sweet tea that I have enjoyed, even though I am not usually a buying customer. Typically, “I’m just looking..” and they still are friendly and are helpful... regardless. 😊
Written 5 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Nicole V
38 contributions
Cute boutique
Jul. 2019 • Couples
You’ve gotta pay a visit to Reese Witherspoon’s shop on 12th South! You’re greeted with a “‘Mornin’ y’all” and offered a spot of sweet tea upon arrival! You can’t beat that Southern hospitality! The merch here is surprisingly affordable and cute. Though I only walked out with a bag that reads “Totes, y’all,” I could’ve bought the entire store, as everything was cute and sassy!
Written 18 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

EHumphriestravels
Cumming, GA451 contributions
Fun store!!
Jul. 2019 • Friends
Exactly what you would expect from Reese Witherspoon. Cute totes and adorable clothes. Customer service was average. Love all the cute bags and tees. Really pretty dresses. Be prepared for price. Definitely will go back. Great place to get cute gifts!!!
Written 9 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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