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Review Highlights
A Great Way To Cross The Bay

The Searoad Ferry service between Queenscliff is an excellent service linking the Bellarine and... read more

Reviewed 4 days ago
Oldjack
,
Greater Melbourne, Australia
Efficient and fun

Went as 'foot' traffic. Having never used the service before I was keen to give it a go. Staff were... read more

Reviewed 1 week ago
A T
,
Lilydale, Australia
via mobile
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Traveller Overview
  • Excellent58%
  • Very good35%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“high tea”(28 reviews)
“ferry trip”(29 reviews)
“foot passengers”(24 reviews)
About
The spectacular 40-minute trip on the Queenscliff Sorrento Ferry Service links Melbourne’s most magnificent coastal regions: the Bellarine Peninsula and Mornington Peninsula.Both destinations have a vast number of attractions to explore. Then, from...more
Contact
Sorrento, Victoria 3943, Australia
Website
+61 3 5257 4500
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Reviews (719)
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All reviews high tea ferry trip foot passengers ferry service every hour bellarine peninsula top deck phillip island pleasant trip the great ocean road high seas long drive catch the ferry melbourne traffic glass of wine comfortable seating smooth ride
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Reviewed 4 days ago

The Searoad Ferry service between Queenscliff is an excellent service linking the Bellarine and Mornington Peninsula's. The scenery is good and the service is reliable, clean and welkl managed.It is not cheap but worth the experience.There are occasions where you may see sals, dolphins and...More

Date of experience: January 2019
Thank Oldjack
Reviewed 1 week ago via mobile

Went as 'foot' traffic. Having never used the service before I was keen to give it a go. Staff were excellent and friendly. The ferry was clean with lots of seating. Cafe open for snacks and drinks. Boarding and disembarking was all very quick. Prices...More

Date of experience: January 2019
1  Thank A T
Reviewed 1 week ago via mobile

Always on time, friendly, helpful staff, nice food, great tea and coffee. The facilities are always clean.

Date of experience: November 2018
Thank lyndenm2017
Reviewed 1 week ago

As the title says, these guys make everything exceptionally easy. Friendly staff, things for kids to do, pets allowed; couldn't recommend it highly enough.

Date of experience: December 2018
Thank RandolfQuaid
Reviewed 1 week ago

Boarding the ferry was a simple, easy process. Friendly staff helped along the way and it proved to be a great option to get to Avalon from the Peninsula. Allow an hour for travel on the ferry and another hour from Queenscliff to Avalon. Snacks...More

Date of experience: January 2019
Thank Noshtalgia
Reviewed 3 weeks ago via mobile

Pre booked tickets a month in advance for the 11am service got there early sat in the queue for cars to get told that they couldn’t fit us on this run, had to wait another hour, not sure why you book? Was late for Xmas...More

Date of experience: December 2018
Thank frazzel83
Leanne J, Manager at Searoad Ferries, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. As I do not have your individual booking information to be more accurate in responding we encourage you to contact our Customer Experience Manager at travel@searoad.com.au to discuss this further with him. Having made a booking a month in advance,...More

Reviewed 4 weeks ago

Very well run along with a very friendly crew. Spacious ferry boat with great snacks and drinks. Family really enjoyed! Recommended

Date of experience: December 2018
Thank Beachluvinfamily
Leanne J, Manager at Searoad Ferries, responded to this reviewResponded 2 weeks ago

Thank you for your great review. So glad you enjoyed the crossing and we hope to see back sailing with us again soon. Regards, Leanne

Reviewed 4 weeks ago

It's a nice short cut over the water for us from Geelong side and easier drive being in SE area. We were lucky to have a group of Dolphins swim along side the ferry into Sorrento! Plus the views from the open water is always...More

Date of experience: July 2018
Thank Ivan8883
Leanne J, Manager at Searoad Ferries, responded to this reviewResponded 2 weeks ago

Thanks you for your great review. Always great to share the ride with a few dolphins, they never cease to bring joy to passengers and crew! Hope to see you onboard again soon. Warm regards, Leanne

Reviewed 4 weeks ago via mobile

I’ve been taking the ferry between Queenscliff and Sorento, around 10 times this year. And the 10 times I had the same bad experience with the cafe staff. Not a “hello” or “good morning”, not a smile and all the escuses are found to be...More

Date of experience: December 2018
2  Thank Justine M
Leanne J, Manager at Searoad Ferries, responded to this reviewResponded 4 weeks ago

Thank you Justine for your feedback. This is indeed unacceptable. We pride ourselves in customer service and we definitely need to address this. Could you please contact our Customer Experience Manager, Mr Allan Benfield on 52574500 or abenfield@searoad.com.au with your contact details as he would...More

Reviewed 4 weeks ago

This is a short ride but gives you full experience of a ferry, enjoyed every bit of it. If you are in either of the corridor, west or east, do have a quick ride, a must!More

Date of experience: December 2018
Thank whafeez
Leanne J, Manager at Searoad Ferries, responded to this reviewResponded 4 weeks ago

Thanks for your great review. The ferry crosses the Southern tip of Port Phillip Bay and is certainly a great way, as you say, to get from the east or west of the State, rather than the 2.5+hour drive around. And dolphin spotting is also...More

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Questions & Answers
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ron w
6 November 2018|
AnswerShow all 2 answers
Response from Indy215 | Reviewed this property |
The whole exercise on getting on & off the ferry is very easy & streamlined. You drive straight onto the ferry and straight off at the other end. No reversing whatsoever. A very enjoyable trip.
0
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trishjen52
2 October 2018|
AnswerShow all 6 answers
Response from JudithM2409 | Reviewed this property |
Opposite Sorrento hotel on the park side is free parking- but also check the ferry terminal car park website - as parking fees come into effect around November 1- also call the Sorrento beachside information centre on 5984... More
0
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Margaret V
31 August 2018|
AnswerShow all 7 answers
Response from Peter C | Reviewed this property |
Sorry. As a visitor to the area cannot help you.
0
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