Balance Mountain Day Spa
Balance Mountain Day Spa
4.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Stunning health and beauty day spa in the heart of the Dandenong Ranges.Fantastic treatments ranging from remedial/relaxation massage, facials, body treatments, hydrotherapy spa, waxing, tinting, manicures, pedicures. All this in a tranquil garden setting, such a wonderful place to unwind and retreat to for couples, group bookings or simply time out for yourself!
Duration: 1-2 hours
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4.5
49 reviews
Excellent
43
Very good
3
Average
1
Poor
0
Terrible
2
Alibyte
Melbourne, Australia12 contributions
Sept 2014 • Family
My daughter and I booked the mobile service as Balance Mountain Day Spa is closed on Mondays and Tuesdays. The friendly therapists, Belinda and Holly, arrived at our lodgings at Fernglen Forest Retreat on time and were so professional. The 2-hour "Renewal" package was immensely relaxing and the facial an absolute treat. I have super sensitive skin but the products used did not irritate at all, something which I was really concerned about beforehand. Thank you to Nadine for taking the time to explain the whole service to me when booking. I can honestly say I would have this treatment again in a heartbeat just to feel all "floaty" again and would recommend it to anyone.
Written 4 September 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aussiebee
Lower Plenty, Australia5 contributions
May 2014 • Friends
This was my first visit to the Balance Therapies day spa. I found them through Tripadvisor whilst searching for things to do in the Dandenongs as I was going there with a friend for my birthday. I have never had a massage or facial or anything like that before, so rather than start at that level, I opted for the deluxe manicure. I rang and spoke with Nadine on Thursday but thought for sure I wouldn't be able to get an appt. Nadine was great and slotted my friend and I in for our manicures towards the end of the day. They say timing is everything and it worked out perfectly with our planned activities.
We arrived at the day spa and I was a little disappointed as it just like a house. However that opinion changed once we stepped inside what can only be called a calming oasis with big rooms and gorgeous garden settings. It's very deceptive from the outside. We were greeted by a lovely lady named Lisa, who was also our beauty specialist. Lisa showed us to the back area where we were met with a large open room very beautifully furnished and relaxing music playing softly in the background. The deluxe manicure was amazing, especially the hand massage. As someone who suffers from arthritis in one of her hands, my hands felt amazing after the massage, no stiffness or soreness from the pressure of the massage. Lisa did an amazing job. From the moment we walked into the spa to the time we left, we felt at home. Would definitely recommend Balance Therapies to anyone.
We arrived at the day spa and I was a little disappointed as it just like a house. However that opinion changed once we stepped inside what can only be called a calming oasis with big rooms and gorgeous garden settings. It's very deceptive from the outside. We were greeted by a lovely lady named Lisa, who was also our beauty specialist. Lisa showed us to the back area where we were met with a large open room very beautifully furnished and relaxing music playing softly in the background. The deluxe manicure was amazing, especially the hand massage. As someone who suffers from arthritis in one of her hands, my hands felt amazing after the massage, no stiffness or soreness from the pressure of the massage. Lisa did an amazing job. From the moment we walked into the spa to the time we left, we felt at home. Would definitely recommend Balance Therapies to anyone.
Written 2 June 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharon W
Melbourne, Australia4 contributions
July 2013 • Couples
My husband and I started our mini getaway at Balance Therapies, we spoiled ourselves of two days of absolute bliss there, we are so impressed with the quality of this facility, we have made a decision that it would be worth the two hour drive to go next time we need a massage. Nadine and her staff made us feel very welcome and relaxed and we look forward to the next time. These massages are probable the best we have had and we felt that they were very personalised, which made all the difference. Well done on a lovely and inviting environment.
Written 10 July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vanessa P
Newport, Australia2 contributions
Sept 2014
At first I thought it might not happen but Nadine went out of her way to make it happen for me. I went for an indulgence package and was not disappointed. I rarely do anything for myself treat wise and I don't regret it one bit.
Written 2 October 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise P
Melbourne, Australia61 contributions
May 2015 • Solo
I had a mud wrap treatment. It started with a total body exfoliation, followed by the mud as I was wrapped in a warm cocoon, then a warm shower before a relaxation massage.
The therapist was attentive, discreet and very highly skilled. The head and face massage during my cocooned period was just out of this world.
It was a freezing winter's day but the room was lovely and warm, and the ambience was perfect.
I will definately be back. Highly recommended.
The therapist was attentive, discreet and very highly skilled. The head and face massage during my cocooned period was just out of this world.
It was a freezing winter's day but the room was lovely and warm, and the ambience was perfect.
I will definately be back. Highly recommended.
Written 14 May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kymberlie D
Melbourne, Australia6 contributions
Dec 2016 • Couples
Disappointing experience to say the least. Would not book in again. Staff unfriendly and unhelpful...
Written 7 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Actually to put your review into context - you didnt reveive a treatment with us. You wanted to cancel 45mins prior to your booking, and then were disgruntled that you would be charged the cancellation fee.
We do realise that late cancellations are not planned and sometimes unavoidable. We do not like charging cancellation fees, as we are an appointment based service we need sufficient notice so that we can re-book the appointment. The cancellation fee is in place to cover the costs incurred as a result of you not showing up or cancelling at short notice where we have no time to re-book the appointment - the full rate is charged as per our cancellation fee on the web site. (if we have the opportunity to rebook the appointment no cancellation fee is charged) . I am sorry that you disagree with the policy - I am sure you will find it is common with appointment based businesses.
Written 8 December 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justyn S
Melbourne, Australia1 contribution
July 2014 • Couples
I've just returned from Balance Therapies (now called Balance Mountain Day Spa) after my fourth visit and it's still the best massage I have ever had.
Whether you go for a simple massage or a full blown treatment (I've had both) Nadine and her wonderful staff make you forget the world and it's troubles.
This place is amazing!
Whether you go for a simple massage or a full blown treatment (I've had both) Nadine and her wonderful staff make you forget the world and it's troubles.
This place is amazing!
Written 11 July 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maree H
Melbourne, Australia1,223 contributions
Mar 2019 • Friends
Myself, husband and a girlfriend had treatments here over 3 hrs on a wet Saturday afternoon. The therapist for all of us was good. We have been to many many day spas as we like to treat ourselves when we go away. I found this place “missed” a few things. My friend and I had a Dead Sea mud wrap and massage and we both found it strange that you kept your own panties on. We were given no disposal ones so they became wet and damp with the mud. Not very comfortable when you need to get dressed again with damp panties. If we had known we would have bought a change along.I added a facial onto the end of my treatment. I was a bit disappointed, when I should have been relaxing all I heard was the banging and crashing of the therapist cleaning up. I understand she wanted to get out of there as we were her last clients but it did ruin the experience for me.
Written 8 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark
Vermont South, Australia118 contributions
July 2017 • Couples
We had been gifted a couples massage voucher from my children for our wedding anniversary, the experience was fantastic from when we walked in right to the end.
Our therapists brilliant and have not felt this relaxed in a long time.
I think we will be going back on a regular basis.
We have to thank Debbie from Arnica Views for the recommendation.
Our therapists brilliant and have not felt this relaxed in a long time.
I think we will be going back on a regular basis.
We have to thank Debbie from Arnica Views for the recommendation.
Written 9 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica R
Melbourne, Australia171 contributions
June 2016 • Couples
My husband and I treated ourselves to a couples massage on a Sunday.I had a pregnancy massage and he had a relaxation massage.
The women were very well qualified and the massage was both relaxing and intentional. The pressure was great and particularly my husband appreciated that they knew what they were doing and actually got to his problem areas.
The massage rooms are quite basic from what we saw. The waiting area is stunning.
Lovely experience. I've been to some really beautiful day spa's so I wouldn't say this is "the best" or "first class" as some others have mentioned, but definitely a nice experience.
I did love how you pay in advance and walk out without having to worry about the bill.
The women were very well qualified and the massage was both relaxing and intentional. The pressure was great and particularly my husband appreciated that they knew what they were doing and actually got to his problem areas.
The massage rooms are quite basic from what we saw. The waiting area is stunning.
Lovely experience. I've been to some really beautiful day spa's so I wouldn't say this is "the best" or "first class" as some others have mentioned, but definitely a nice experience.
I did love how you pay in advance and walk out without having to worry about the bill.
Written 26 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am so glad you enjoyed your massages and the ambiance of the stunning lounge!
We have a wonderful team of experienced therapists and we are really working on capturing the best features in this gorgeous federation style building, to create a truly beautiful space to relax and unwind in - thank you for your feedback!
You will be glad to know our treatment rooms are currently being refurbished in the same style as the stunning lounge. Very exciting - we will be posting photos in the next couples of weeks.
Written 19 August 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
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