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Phillip Island Chocolate Factory

930 Phillip Island Rd, Newhaven, Phillip Island, Victoria 3925, Australia
+61 3 5956 6600
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USD 13.52*
and up
Entry to Panny's Amazing World of Chocolate at Phillip Island Chocolate Factory
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USD 147.15*
and up
Phillip Island Tour Including Phillip Island Penguin Parade
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USD 59.65*
and up
Half Day Phillip Island Woolamai Trail Walking Tour
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Overview
  • Excellent20%
  • Very good25%
  • Average21%
  • Poor15%
  • Terrible19%
Travellers talk about
“make your own” (42 reviews)
“chocolate bar” (27 reviews)
Closed Now
All hours
Hours Today: 9:00 am - 5:00 pm
LOCATION
930 Phillip Island Rd, Newhaven, Phillip Island, Victoria 3925, Australia
CONTACT
Website
+61 3 5956 6600
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Reviews (794)
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1 - 10 of 775 reviews

Reviewed 3 days ago

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Thank Barbaratimmermans1
Reviewed 5 days ago

The exhibits were fantastic. It was very short. The photo you can have taken with live size chocolate was poor quality. The product in the store to me was very overpriced and out of reach for an average tourist. Glad I went to see but...More

Thank NatashaBoyle
Reviewed 6 days ago

Thank NatashaBoyle
Reviewed 6 days ago via mobile

The tour was self guided, with some fun interactive displays and great scenes/ pictures made of chocolate. One of the exhibits ( making your own chocolate ) didn't work, but our family enjoyed the rest. It cost $50 for a family and we spent about...More

Thank Allison230
Reviewed 2 weeks ago via mobile

A very small place only with some outdated exhibits and interactive games. Majority visitors are those doing group tour. Unlike other chocolate factories, they don't offer much sample for tasting. Think this plus the overpricing made the business of its souvenir shop turn sour. Hugely...More

Thank Wong T
Reviewed 3 weeks ago via mobile

Factory was $50 for a family of four. It was fun for the kids with a few entertaining interactive things. Would save this up for a rainy day but wouldn't make a point of coming here. As for the Cafe, the service was a complete...More

1  Thank Colm M
PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this reviewResponded 2 weeks ago

Chocolate factory fun for everyone of all ages! Great to read you had a fantastic time in Panny's Amazing World Chocolate. With so many games to play, and exhibits to see and do its lots of fun for everyone of all ages. Thank you for...More

Reviewed 3 weeks ago via mobile

This place is the biggest rip off. Cost a fortune to get in, then the hands on interactive things didn't work. You get given credits to play these games that you can win wooden balls to change for chocolate balls at the end. It takes...More

Thank Taniabusby
PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this reviewResponded 2 weeks ago

With over 50 displays in our interactive tour, sometimes issues can spring up. We aim to keep all displays in working order at all times, but occasionally things slip through. We have specialized staff on call and our regular maintenance programme aims to minimize downtime...More

Reviewed 3 weeks ago via mobile

Food was served with plastic utensils even though we were in the restaurant. A couple of our dishes were very over priced. There were dirty dishes in table all over the place. There was no tasting chocolate and the shop display was very boring. The...More

Thank SteveMorrison777
PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this reviewResponded 2 weeks ago

All visitors are entitled to a free sample. If we have missed offering you one on arrival we apologise. While we are unable to have self-serve samples available due to health and safety concerns, the shop staff will happily supply you a sample on request....More

Reviewed 3 weeks ago

Our eight year old boy loved it... and kids up to his age are definitely in the target audience. It's interesting and it's fun but there's not much to justify the entrance price. I wouldn't mind giving it a 3.5 to be honest but the...More

Thank Chris G
PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this reviewResponded 2 weeks ago

The tour is self-guided, so we don’t control how long people spend inside. There are 10 rooms containing over 50 displays and include over 20 separate interactive activities, 7 of which allow you to win or sample free chocolate. The tour includes a chocolate entry...More

Reviewed 4 weeks ago

Entry to the cafe and factory direct retail store is free.Only Museum need to purchase ticket to enter and the ticket is expensive so we did not went in we head to the café to have ice cream and just shop around. The service here...More

Thank kokomitay
PICF, Public Relations Manager at Phillip Island Chocolate Factory, responded to this reviewResponded 2 weeks ago

Panny's Amazing World of Chocolate has so many things to see and do. Not to mention so many games with chocolate to be won! Here at the Phillip Island Chocolate Factory we can be overwhelmed with the amount of visitors arriving, particularly over the school...More

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