Double Black Alpine
Double Black Alpine
5
Multi-day ToursDistillery ToursSki & Snow ToursTaxis & ShuttlesBike ToursPrivate ToursWine Tours & Tastings Day Trips
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Sunday
8:00 AM - 6:00 PM
About
Double Black Alpine was born from a love of Victoria’s High Country. Our guests are at the centre of everything we do. Services are delivered by us, or in partnership with other business to tailor each journey, stay and activities for guests and the experience they have in mind. This contributes to making experiences as memorable as the destination itself. We are all about #doubleblackmoments
Mansfield, Victoria, Australia
Travellers talk about
(2 reviews)
(2 reviews)
(2 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles20 reviews
Excellent
20
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sam r
Buderim, Australia2 contributions
5.0 of 5 bubbles
Dec 2023 • Friends
Cycling the GVRT Double Black Alpine allowed our 2 day cycling trip from Mansfield to Tallarook to be one to be enjoyed. From the enquiry to organising our accommodation, bike hire, transfers, daily information on the ride and even dinner night one, Sarah and Eddie made our experience a great one. Definitely recommend using DBA and also using ebikes for the GVRT.
Written 1 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your time in leaving this review. It’s great to hear your feedback around our end-to-end GVRT experience package that supported you to ride the full length of the GVRT. Also that our local knowledge assisted with your enjoyment. We agree e-bikes are great way to enjoy the sights and surrounds along the trail as well as the towns and villages themselves. We look forward to seeing you next time you choose to visit Victoria’s High Country.
Written 2 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Passport03195973563
1 contribution
5.0 of 5 bubbles
Sept 2023 • Couples
Fantastic service from Double Black. We were delivered to Tallarook with our bikes from Mansfield. Eddie our driver was a fountain of information as well as being good company.
Written 20 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your opportunity to support your GVRT experience with our shuttle service. Our team really enjoy sharing our local knowledge to help our guests have a great experience. We look forward to seeing you again when you next choose to visit Victoria’s High Country.
Written 23 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

63kerri1972
Brisbane, Australia11 contributions
5.0 of 5 bubbles
June 2023 • Family
Fantastic road transfer service from Melbourne airport to Mt Buller. High quality vehicle and service. Sarah, our driver and one of the owners, was an absolute pleasure to be around. Very safe driver. On time every time. We will definitely use this company again.
Written 27 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review of your recent experience with us. Our modern fleet of passenger vehicles have been carefully chosen with guest comfort and safety in mind. We pride ourselves in offering a professional and friendly service, so it’s fantastic to hear of your recent experience journeying to the snow with us. We look forward to seeing you next time you choose to visit Victoria’s High Country.
Written 2 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cathmalath
Sydney, Australia3 contributions
5.0 of 5 bubbles
May 2023 • Solo
My experience with Double Black was awesome from the first enquiry. It’s was like nothing was a problem and the response to questions was fast and helpful.
DB hired a bike from Mansfield and arranged all my accommodation from Mon -Sat and everything was seamless.
I would highly recommend DB for anyone wanting to do the Great Victorian Rail Trail
Written 13 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for exploring the Great Victorian Rail Trail with us! Our GVRT Experience packages are designed so our guests can simply relax and soak up the spectacular surroundings in Victoria’s High Country. It was our pleasure to share our local knowledge and experience to tailor your bicycle hire, accommodation, and bookings along the Great Victorian Rail Trail. We look forward to seeing you again soon!
Written 2 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Herman R
40 contributions
5.0 of 5 bubbles
Apr 2023 • Friends
Sarah and Eddie re-defined excellence in the service leisure industry!! They organised a 4 day, private small group ride for us on the Great Victorian Rail Trail during peak season. Short of riding the bike for me, everything was taken care off, with every detail attended to in a highly professional and efficient manner. As expected from anyone tackling a double black run, no problem was too great or too small. I highly recommend the services of this delightful friendly couple for your next adventure. 5⭐️ for 🔳🔳
Written 11 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review! It’s wonderful to hear that your group enjoyed their time exploring the Great Victorian Rail Trail, which is not only about riding the trail itself but also enjoying the hospitality of towns and villages along the way. The Great Victorian Rail Trail boasts some fantastic scenery, activities, and dining options. Fantastic to hear that your group enjoyed these aspects as part of your tailored GVRT Experience Package with us. Our service supports the comfort and enjoyment of our guests. Can’t agree more that e-bikes are a game changer for longer riding distances along the Great Victorian Rail Trail (also for some of those steady but long climbs!) Thank you for highlighting our teams’ efforts and focus on the guest experience. It is really important to us that we contribute to positive and memorable visits to Victoria’s High Country.
Written 2 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stuart W
1 contribution
5.0 of 5 bubbles
Mar 2023 • Friends
We cycled the Great Victorian Rail Trail during Easter 23, with accommodation, bike hire and luggage transport between towns organised by Sarah and Eddie of Double Black Alpine. I couldn't recommend DBA more highly. Sarah and Eddie were delightful, and bent over backwards to ensure we had a wonderful weekend, even remedying a couple of issues with the bikes (rented from a third party) which were rightly the responsibility of the bike hire company to resolve. In this regards Sarah and Eddie's service was absolutely first class, and we would not have had such a fantastic time if we had hired the directly from the bike hire company, who's customer service ethos appears to be way below that of DBA.
Sarah and Eddie were super friendly and gave fantastic tips and local information on the towns we travelled to. We were directed to some top class restaurants, which were especially appreciated after a day on the bikes.
One tip.. if you are going to cycle the train line, consider hiring e-bikes. It's harder cycling than you might expect.
Written 11 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave us this review. The Double Black Alpine Team always appreciates feedback and learning more about what is meaningful for our guests to have a positive memorable experience. It’s great to hear that you enjoyed the towns and dining experiences included in your customised Great Victorian Rail Trail Experience package. We also appreciate your feedback around the bicycle hires to ensure continual improvement working with and through our partners.
Written 2 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Di V
Sydney, Australia1 contribution
5.0 of 5 bubbles
Apr 2023 • Friends
Double Black Alpine organised and managed our group trip (5 friends), doing the Great Victorian Rail Trail over Easter. They confirmed our bike hire (via a third party), hotel accommodation and restaurant bookings (their food recommendations were excellent). They also brought the bikes to us in Mansfield and ensured we were all appropriately fitted out for the ride. They then transported our luggage from town to town during the day, so that it was there for us when we arrived.

They were somewhat let down by the hire company who own the bikes, as they weren’t as responsive and caring about the customer experience. There were a couple of things that could have been done better by the bike hire company.

Sarah and Eddie, the owners of Double Black Alpine are delightful and couldn’t be more helpful. They went out of their way to ensure we had a great time (we certainly did!). They were flexible and very responsive to our requests. I couldn’t recommend them more highly.
Written 11 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your review of your group’s experience riding the Great Victorian Rail Trail with us. We really appreciate your feedback around the booked elements of the package as well so we can continually review and improve the overall guest experience. It was wonderful meeting your group and sharing our local knowledge and recommendations with you along the way. So pleased to hear you enjoyed the accommodation and dining experiences also. We look forward to seeing you all again soon, the next time you visit Victoria’s High Country!
Written 3 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bryan S
3 contributions
5.0 of 5 bubbles
Mar 2023
We contacted Sarah to assist with bike transfers on the rail trail. From the beginning Sarah was very friendly and helpful and also generous in providing information and guidance on the trails.

The transfers organised were on time and comfortable in spacious Mercedes vans. Sarah was very warm and welcoming and her service set us up for a great day!

Thanks so much Sarah, we highly recommend Double Alpine.
Written 10 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave us this review. We really appreciate your feedback around our shuttle service. Our Team enjoys sharing local knowledge and tips with our guests to ensure they make the most of their experience exploring the Great Victorian Rail Trail and hidden gems there are along the way. Your recommendation of our business to others is wonderful – thank you!
Written 2 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anne B
3 contributions
5.0 of 5 bubbles
Apr 2023 • Couples
Sarah bent over backwards to assist us with the transport of our bikes from Tallarook back to Mansfield. After arriving at Mansfield, she even put our bikes away at All Terrain Cycles so that we could get on our way back to Melbourne. Excellent customer service and I highly recommend her business to others.
Written 3 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave this review about your recent experience with us. Our bicycle concierge service is the ultimate convenience once you’ve finished your ride and ready to return your hires, even if it’s after-hours, or on a Sunday! Wonderful to hear our service fast-tracked your return journey home to Melbourne.
Written 2 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karen C
2 contributions
5.0 of 5 bubbles
Mar 2023 • Friends
We booked a transfer of 4 pax and 4 bicycles from Trawool to Mansfield after completing our ride on the Rail Trail . Thé driver Sarah was on time , very friendly , super efficient and very helpful. The vehicle was a large, comfy , new looking transporter with a bike rack on the back . We enjoyed our experience and highly recommend Double Black !
Written 31 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your opportunity to support your GVRT journey with our shuttle service. Our team really enjoy sharing our local knowledge and experience to help guests make the most of their ride along the Great Victorian Rail Trail. We’re glad you found the service efficient and helpful in supporting the overall experience. We look forward to seeing you again when you next choose to visit Victoria’s High Country.
Written 3 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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