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We are Samaritan Tours. We provide tours to show visitors the unique historical, ecological and cultural heritage of Nicaragua. As experience tour guides and natives of Nicaragua, we are qualified to care for our guests' safety, comfort and...more
We were in Masaya 2 years ago and needed help finding our way to the volcano and places around town. We don't usually use just any guide service, but are so glad we saw the Samaritan tours sign in the plaza in the center of...More
According to really good reviews on TripAdvisor pages, we really expected much more as we got. We decided to go with Nelson, although there was a tour for "Night volcano Massaya" offered in our hostel (for 20$), but he somehow convinced me that his tour...More
Se went with Nelson at Laguna de Apoyo and at volcan Masaya and that was a great experience. Prices are low and Nelson Will take you to see the best places and will take a lot of pictures and will take you to enjoy the...More
Adventurer, kind, loyal. Nelson will show you a side of Nicaragua seldom seen by any foreigner. He brought us bushwhacking through dense forest to find ancient petroglyphs from the indigenous Nicaraguans, as well as the best views of Volcán Masaya from across Lago de Masaya....More
Rodriguez is a very helpful and friendly guy. We met him in the city park, and he offered
a few different tours. We decided to go to Masaya Vulcano at night / for $25 each. The tour was comfortable and safe. We get at the...More
When I visited the volcano in Massaya, I had a really bad experience - it was my own fault because I forgot a bag at the toilet and for the first time in my backpacking life I had money, credit card and passport in that...More
Date of experience: August 2017
Jay G, Public Relations Manager at Samaritan Tours, responded to this reviewResponded 24 November 2017
Thanks for your kind words. I too met Nelson by chance on my first day in Masaya and also met his family that day and have stayed in touch since.
I appreciate your addressing the charge that Nelson is unprofessional because he's "hanging at the...More
We spent 2 days with Nelson. The places we saw were ok but being 2 girls, we would probably have more enjoyed our trip with some boyfriends around. Nelson is very invasive and couldn’t keep his hands away from us and especially our a**.
Date of experience: November 2017
1 Thank Viviane-Lux
Jay G, Guest Relations Manager at Samaritan Tours, responded to this reviewResponded 16 November 2017
Thank you for taking time to write a review. We're sorry that you had an unpleasant experience. Nicaragua is a very casual and laid-back place and the customs of conducting business are more interpersonal and less process-oriented than European standards.
Nelson has been the perfect guide for me. I had only limited time in Masaya, had little expertise in organizing transportation, but wanted to see as much as possible. I had just walked a couple of hours in Masaya's street wondering what to do next...More