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Review Highlights
Standard Mall, well spread out and lots of shopping options

It was a short visit and the mall is not enormous. Yet if you aren't here for shopping then you can... read more

Reviewed 14 September 2018
Suvra Kanta R
Bengaluru, India
via mobile
Still one of my favorites!

I always enjoy visiting this mall when we go to east Tennessee. There are still a number of stores... read more

Reviewed 5 days ago
Salisbury, North Carolina
Read all 76 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent35%
  • Very good46%
  • Average15%
  • Poor2%
  • Terrible2%
Travellers talk about
“nice mall”(8 reviews)
“disney store”(6 reviews)
“food court is”(5 reviews)
Suggested duration: More than 3 hours
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7600 Kingston Pike, Knoxville, TN 37919-5600
+1 865-693-0292
Top Selling Tours & Activities in and around Knoxville
from USD 81.99
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from USD 59.99
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Reviews (76)
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All reviews nice mall disney store food court is the cheesecake factory american eagle movie theater jc penney knoxville area belk stalls buckle exercise merchandise parking restaurants saturday
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1 - 10 of 71 reviews
Reviewed 5 days ago

I always enjoy visiting this mall when we go to east Tennessee. There are still a number of stores in the mall even some have been acquired or closed. It's a rather noisy place but is always bustling with activity.

Thank Slick5276
Reviewed 2 weeks ago via mobile

SIMM card not installed in $1,400 iPhone upgrade. Over 2 hours of my wasted time valued equal to a cell phone case. I declined the case as I was pretty disappointed that the manager valued 50 miles of driving my car, and over 2 hours...More

Thank Larry D
Reviewed 14 September 2018 via mobile

It was a short visit and the mall is not enormous. Yet if you aren't here for shopping then you can wrap it up in a hour. There is a good food court with a fair number of outlets. Dillard's, Express, JC Penney and other...More

Thank Suvra Kanta R
Reviewed 22 August 2018

I found the management unpleasant and seemed to careless about customer service. That's too bad when this mall is trying to make a comeback.

Thank Christiana T
Reviewed 21 August 2018

The piped in music is entirely too loud. In the food court it is so loud you have to yell if you want to have a conversation. Other places in the mall aren't as bad, but to you have to look for a place quiet...More

Thank Curtis C
Reviewed 7 August 2018 via mobile

Love to go to the mall. The disney store is my favorite. My niece loves American Eagle and Sephora. I love just hanging out here. Fun fun fun..

Thank Debbie G
Reviewed 29 July 2018

I took my daughter to Vera Bradley in the Mall. She bought a large cloth bag for school. Afterwards I walked around the mall for about 30 minutes, visited several shops and got some good exercise. Even though this was a Saturday night and the...More

Thank 71douglasm
Reviewed 26 July 2018

We went to the movies at west town mall, we got there early planning on earlier movie could not get in till after 6 so we made a day of shopping and hanging out before we saw our movie. After the movie we was leaving...More

Thank Daniel P
Reviewed 20 July 2018

Simon malls has something really special here. This place has it all, from a newly remolded luxury seating movie theater to manned massage chairs. This place is big, well lit, clean and offers up a sensory extravaganza, that is sure to test your will power....More

Thank Scott E
Reviewed 8 July 2018 via mobile

The Belk had a nice selection but was dated and dirty, which was highlighted by the narrow, smelly, and unkempt restrooms. The mall has a good selection of stores and is easy to locate, but it wanes in comparison to others in the area.

Thank rrlbag
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Questions & Answers
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Timothy O
25 March 2018|
Response from Darcy H | Reviewed this property |
I do not believe so.
Deborah G
26 November 2017|
AnswerShow all 5 answers
Response from Michael D | Reviewed this property |