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Review Highlights
An amazing, relaxing enviroment to visit.

The ambiance and staff are wonderful. If you want a relaxing place to get wonderful customer... read more

Reviewed 18 June 2018
Zac T
Johnson City, Tennessee
Best massage for couples

We stayed at the hotel after having a couples massage at the spa. This was the best couples... read more

Reviewed 21 August 2017
Roger S
via mobile
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Traveller Overview
  • Excellent74%
  • Very good19%
  • Average0%
  • Poor7%
  • Terrible0%
18 Jun 2018
“An amazing, relaxing enviroment to visit.”
20 Aug 2017
“Best massage for couples”
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1216 W State of Franklin Rd, Johnson City, TN 37604-6568
+1 423-979-6403
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Reviews (41)
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1 - 10 of 41 reviews
Reviewed 18 June 2018

The ambiance and staff are wonderful. If you want a relaxing place to get wonderful customer service, this is the place.

Date of experience: June 2018
Thank Zac T
Reviewed 21 August 2017 via mobile

We stayed at the hotel after having a couples massage at the spa. This was the best couples massage my wife and I have had. They worked areas like the lower back and the hip which most spas do not do. The room was set...More

Date of experience: August 2017
Thank Roger S
Reviewed 6 July 2017 via mobile

I had, for the first time, a diamond microdermabrasion facial & eye treatment done here. The lounge was very classy. Relaxing. Dimly lit. The ambience was quiet, peaceful. Sandy was absolutely amazing. She took in my facial history & adjusted the treatment accordingly. It was...More

Date of experience: July 2017
Thank joyhope
Reviewed 19 April 2017

The Spa is located on the ground floor of the Carnegie hotel, one floor below the reception area. I discovered it too late on the morning of our checking out, so too late for any spa treatment. But I did have a little time to...More

Date of experience: March 2017
1  Thank Wenovo
Reviewed 10 April 2017

My husband and I booked a couples massage for an anniversary treat. Neither one of us had ever had a massage before, and we had heard that Austin Springs was one of the best places to go. Neither one of us felt like we got...More

Date of experience: May 2016
1  Thank Kimberly O
Reviewed 9 February 2017

Do not get the packages If you are looking for a good massage and facial that would be actually helpful. The massage was not deep and therefore not helpful. They used hot stones that burned me. The facial dose not include extraction which is basically...More

Date of experience: January 2017
Thank Elham Z
Reviewed 1 January 2017 via mobile

First visit to this spa. An unexpected high quality spa in the heart of Johnson City. Had a couples massage with my husband for our anniversary. Nice quiet environment with low light throughout. Dry sauna-very small. Robes & sandals provided, as well as lockers. Massage...More

Date of experience: January 2017
Thank loisp297
Reviewed 31 December 2016

the staff totally rocks and definitely makes the experience all about pampering you and making sure your time spent is relaxing and awesome.

Date of experience: December 2016
Thank 2oaktree
Reviewed 31 December 2016

I throughly enjoyed my treatments at this hotel spa. It was very relaxing, clean and peaceful. Pedicure the first day, facial with Eminence products the second. The facial was hands down, the best I've ever received. Professional technician and the products work. Per my daughters...More

Date of experience: August 2016
Thank Teasnob
Reviewed 31 December 2016 via mobile

I had the best massage ever! I wish I lived closer so I could come see Heather more often! Great atmosphere. Changing station, lockers, sauna, cucumber water, hot neck wrap! Amazing!

Date of experience: December 2016
Thank scar5694
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