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Ruby Falls

1720 Scenic Hwy, Chattanooga, TN 37409-1163
+1 423-821-2544
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Review Highlights
Great Trip!!

Family spring break had a great time always do when we visit Tennessee, the falls are absolutely... read more

Reviewed 5 days ago
Michelle S
,
Stockbridge, Michigan
via mobile
It's pretty but overcrowded

It's beautiful once you reach the fall! It's very overcrowd. The caverns is good but there is... read more

Reviewed 1 week ago
nikunj t
,
Rochester, New York
Read all 5,298 reviews
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Visitors are wowed by this thundering 145-foot underground waterfall, a natural wonder within scenic Lookout Mountain.
  • Excellent49%
  • Very good30%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“tour guide” (488 reviews)
“light show” (148 reviews)
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All hours
Hours Today: 8:00 am - 8:00 pm
Suggested Duration: 1-2 hours
LOCATION
1720 Scenic Hwy, Chattanooga, TN 37409-1163
CONTACT
Website
+1 423-821-2544
Write a ReviewReviews (5,298)
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1 - 10 of 5,148 reviews

Reviewed 5 days ago via mobile

Family spring break had a great time always do when we visit Tennessee, the falls are absolutely stunning and the views are spectacular❤More

Thank Michelle S
RubyFalls1928, Guest Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Michelle S, Thank you for sharing your spring break experience and including Ruby Falls in your trip. 2018 is going to be an exciting year at Ruby Falls with the completion of the addition to the Castle, wonderful new guest services, a new light...More

Reviewed 1 week ago

It's beautiful once you reach the fall! It's very overcrowd. The caverns is good but there is nothing unique. We have been to Carlsbad Caverns in NM and there is no comparison. So we were little disappointed but the fall with music and lighting made...More

Thank nikunj t
RubyFalls1928, Guest Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Nikunj t, We're so glad you explored Ruby Falls with us. We love it when guests have the opportunity to see and compare the beauty of caves around the United States because each one is completely unique. Carlsbad Cavern has some wonderful formations! We...More

Reviewed 1 week ago via mobile

It was really pretty once you reach the Falls, BUT there are shuffling so many people through it was very crowded and not as much fun as it could be...it’s almost like they are herding you through. Our guide also wasn’t very good, unfortunately it...More

Thank Chad W
RubyFalls1928, Guest Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Chad, Thank you very much for the feedback. We're delighted you enjoyed your time at the waterfall and our new light show. We're sorry, however, that you were disappointed by your tour and the number of people who were also visiting Ruby Falls. We...More

Reviewed 1 week ago

Our tour guide Katie was excellent. She patiently and enthusiastically answered all our questions. Our group size was four but two of us had a lot to ask about. She let the group set the pace. With so many people who come through there, it...More

Thank Barefootsphynx
RubyFalls1928, Guest Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Barefootsphynx, Thank you for your kind words about your guide, Katie! We will share your comments with her. Our tour guides are a tremendous asset and Katie is wonderful! Arriving early at Ruby Falls is always rewarded! We're so glad you enjoyed the perks of...More

Reviewed 1 week ago

As someone who has driven countless times through Chattanooga from the frozen north to the sunny south, I've seen the hundred of barn roofs advertising "See Ruby Falls". There were so many a half generation ago, that the attraction seemed like some kind of joke....More

Thank kgdiner
Reviewed 1 week ago via mobile

Awesome just awesome... the tour guide really knew her stuff too!!! It was more than we expected and the tour guide was really friendly and we could tell she really lived her job. She referred us to places around town it was awesome!More

Thank Wendy B
RubyFalls1928, Guest Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi Wendy B, Thank you! We love getting feedback about our wonderful tour guides. They truly love sharing the wonder of Ruby Falls and are always excited to talk about their favorite places in Chattanooga. We're grateful you shared your experience on TripAdvisor. Never stop...More

Reviewed 1 week ago

We stopped by this place after looking for one final place to visit from our trip to Bryson City and it was pretty fascinating. Our directions from the GPS had us travel to Chattanooga to this mountain and after waiting in the cold for about...More

Thank Francisco N
Reviewed 1 week ago via mobile

We stopped at Ruby Falls on our way back home and it’s a nice little pit stop. Tickets are about $20 each and children under 2 years old get in free. It’s fun to learn a little history and see the underground waterfall. Our tour...More

Thank TamL86
Reviewed 1 week ago via mobile

What an amazing adventure. True natural beauty. You won’t be disappointed. Our tour guide, Doug, made it the best trip ever! When planning to go make sure you request him. He added a lot to our experience. Thanks Doug from Orlando 1!!!

Thank Katiejay3
Reviewed 1 week ago

Let's face it the only reason for this tour is the waterfall. It is truly lovely. The rest of the cave is just something you need to walk through to get to the waterfall. All reachable formations have been completely ruined by tourists touching them....More

Thank Atalanta8
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Ask a question
Questions & Answers
schmutaki
19 January 2018|
Answer
Response from homer650 |
Hadn’tt heard they were expanding, so I don’t have an Anderson for you. Sorry.
0
Votes
Dawn D
4 January 2018|
AnswerShow all 6 answers
Response from Deborah H | Reviewed this property |
Not Ruby Falls and somewhat for Lookout Mt
1
Vote
Elizabeth G
1 January 2018|
AnswerShow all 7 answers
Response from chatty72foodie | Reviewed this property |
the first thing you have to know about Chattanooga is if it's advertised it's probably a tourist trap. There are many stunningly beautiful waterfalls in this area that are short accessible hikes and do not involve your... More
1
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