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Pocono Bike Rental

Closed Now: 9:00 am - 6:00 pm
Open today: 9:00 am - 6:00 pm
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Certificate of Excellence
Traveller Overview
  • Excellent74%
  • Very good17%
  • Average1%
  • Poor1%
  • Terrible7%
Travellers talk about
“jim thorpe”(31 reviews)
“the owner”(38 reviews)
About
Pocono Bike Rental is centrally located in the heart of the Poconos, the historic timber and coal industry town of White Haven, PA. Nestled right between the newly minted D&L Black Diamond Rail Trail (10 miles) and the nationally recognized as a...more
Closed Now
Hours Today: 9:00 am - 6:00 pm
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Suggested duration: 2-3 hours
Contact
322 Main St, White Haven, PA 18661-1506
Website
+1 570-899-5025
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Reviews (305)
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305 results
Traveller rating
234
43
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LanguageEnglish
234
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Show reviews that mention
All reviewsjim thorpethe ownerlehigh gorge trailpick upbiking experiencegreat pricegreat businessamazing serviceafternoon ridegreat ridebeautiful areaparking lottomshuttleshopmilespbr
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1 - 10 of 305 reviews
Reviewed 2 days ago

Wow! What a great time my bff if 36 yrs had white water rafting. Staff was awesome, raft was top notch,

Review collected in partnership with this attraction
Thank Kathy R
Reviewed 3 days ago

Tom was very helpful getting us started and on our way, although we only did a round trip from White Haven down to Rockport and back, I would recommend making sure you're in at least half decent health before going 8.5 miles each way (going...More

Review collected in partnership with this attraction
Thank bustednbroke
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 2 days ago

Hello Ethan! I will never forget your email address and moniker in this review it's hilarious! Again thank you for your patience last weekend and hope you had a super fun day biking with us! The trail does go "slightly" downhill at just a .5%...More

Reviewed 5 days ago

We had an amazing time! Tom was timely, professional, and had a wealth of good information and tips for us (including where to park.) The trip was a blast! Highly recommend Poconos bike rental!More

Review collected in partnership with this attraction
Thank jswingle2018
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 4 days ago

Hello! I love guests like you that can plan ahead, book early (NOT LAST MINUTE), show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service to all the peaceful, loving and kind souls like you! I am so...More

Reviewed 5 days ago via mobile

This was our first time the Jim Thorpe/Lehigh Gorge bike ride. We originally were going to do just the 15 mile trip but after talking to our knowledgeable shuttle Drive Tom. Tom was very courteous and helpful with questions we had and because of his...More

Thank Discover780475
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 4 days ago

Hello Kevin! You and your wife were so much fun to converse with on the way up to the trail head. I wish you and your families nothing but success and happiness in life! I love guests like you that can plan ahead, book early...More

Reviewed 1 week ago

Thank you for making the booking easy and the conversation in the minivan enjoyable. From what my wife described, booking the van was a more convenient experience. The bike trail was truly enjoyable and the gradual downgrade allowed us to enjoy the surrounding beauty of...More

Review collected in partnership with this attraction
Thank opinero0521
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 1 week ago

Hello Osvaldo! Thank your for the great review and your service to defend our freedom as a member of our Armed Forces! You and your lovely wife were so much fun to converse with on the way up to the trail head. I wish you...More

Reviewed 2 weeks ago

We enjoyed a wonderful bike ride that began with courteous and efficient service with this bike rental company. The information on the website was straight forward, but being tourist and novice bike riders we still had lots of questions. We engaged in several phone calls...More

Thank jdichiara19
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 1 week ago

Hello Jeanne and Larry! Thank your for the great review Jeanne and Larry, you were so much fun to converse with on the way up to the trail head. I wish you and your families nothing but success and happiness in life! I love guests...More

Reviewed 2 weeks ago via mobile

Wish I had read the negative reviews before booking... they’re right on and sum up this guy perfectly.. poorest of manners / business practices on the part of the owner Tom. Set this guy off over anything and you’ll find out. We have our own...More

2  Thank mark1552
PoconoBikeRental, Public Relations Manager at Pocono Bike Rental, responded to this reviewResponded 2 weeks ago

We are so sorry we still decided to serve you after you begged us to, Here at PoconoBikeRental.com, we work very hard to give each and every customer a good experience. Sometimes, however, being so ignorant to us on the phone, you fell short of...More

Reviewed 2 weeks ago

Good service. Reasonable rate. Wish the GPS coordinates you gave us to meet you were more accurate to the exact picnic bench where we should meet you. This discrepancy caused us to be a bit late in meeting you that morning of August 22.More

Review collected in partnership with this attraction
Thank joyceswofford
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 2 weeks ago

Hello Joyce! Thank you for the great review, I am happy you made it on time despite not fulling understanding our text message and email detailing the new pickup spot in Glen Onoko, my apologies. It would be great if Google allowed us to pinpoint...More

Reviewed 3 weeks ago

Had a wonderful experience biking the Lehigh Gorge Trail thanks to Pocono Bike Rental! Tom was such a great help and awesome person to talk to and get to know. Really made the shuttle to the trail a fun experience. Also gave great recommendations to...More

Thank Skylar S
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 2 weeks ago

Hello Skylar! Thank your for the great review and the awesome conversation with a real SAGE! I know the world is in good hands with someone like you guiding it via your VLOG, Blog and YouTube channel. It was a lovely 2 shuttle rides with...More

Reviewed 3 weeks ago

Tom picked us up on time and quickly loaded all of our bikes. He provided such lively and fun conversation that the time of the drive passed by quickly and before we knew it, we were on our bikes riding a trail with beautiful views.More

Review collected in partnership with this attraction
Thank wendymarie1985
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 2 weeks ago

Hello Wendy! It was awesome meeting you and your extended family and friends! Great job on raising Skylar the world is in good hands with someone like her guiding it! I am so glad you were 5 STAR pleased with your time here in the...More

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Questions & Answers
Ask a question
PoconoBikeRental
22 August 2018|
Answer
Response from PoconoBikeRental | Property representative |
Yes, we offer the smallest trip size (less than 30 people), most personlized and instructive whitewater rafting and kayak tours on the world famous Lehigh River at 11am, 12pm and 1pm! Trips are available daily! Call us to... More
0
Votes
PoconoBikeRental
22 August 2018|
Answer
Response from PoconoBikeRental | Property representative |
Yes we offer VIP Shuttle Service from Jim Thorpe to Rockport, White Haven and Glen Summit. We also deliver bikes all over the Poconos for multi-day rentals!
0
Votes