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Tweed Heads Visitor Information Centre

4 Wharf St | Corner Wharf & Bay Street, Tweed Heads, New South Wales 2485, Australia
+61 7 5536 6737
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Review Highlights
very helpful

Although I'm a local I always go into this information centre for help when heading down to coastal... read more

Reviewed 21 April 2018
Iwashere2
,
Tweed Heads, Australia
Best place for Tourist Info!!!!

Have called in here on a few occasions and staff are very helpful and courteous. They have... read more

Reviewed 12 April 2018
Clyde James R
,
Chinderah, Australia
Read all 35 reviews
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Located next door to Tweed Mall, the Tweed Heads Visitor Information Centre is your one-stop-shop for information, tour bookings, souvenirs and local knowledge. Chat to our friendly staff and volunteers about the range of accommodation, tours and experiences on offer in Tweed Heads itself, along the Tweed Coast and inland to the Tweed Valley hinterland.
  • Excellent64%
  • Very good28%
  • Average8%
  • Poor0%
  • Terrible0%
Travellers talk about
“helpful staff” (3 reviews)
“local buses” (2 reviews)
“top class” (2 reviews)
Closed Now
Hours
Hours Today: 9:00 am - 4:30 pm
Suggested Duration: < 1 hour
LOCATION
4 Wharf St | Corner Wharf & Bay Street, Tweed Heads, New South Wales 2485, Australia
CONTACT
Website
+61 7 5536 6737
Write a ReviewReviews (35)
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"helpful staff"
in 3 reviews
"local buses"
in 2 reviews
"top class"
in 2 reviews
"gold coast area"
in 2 reviews
"volunteers"
in 3 reviews
"brochure"
in 5 reviews
"visitors"
in 5 reviews
"pamphlet"
in 3 reviews
"attractions"
in 3 reviews
"coastal"
in 2 reviews
"tweed"
in 6 reviews
"surfers"
in 2 reviews
"knowledge"
in 2 reviews
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1 - 10 of 35 reviews

Reviewed 21 April 2018

Although I'm a local I always go into this information centre for help when heading down to coastal towns for hints. The staff are helpful & friendly. They sell the bus & train tickets there too. Always a good place to select info from for...More

Thank Iwashere2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Iwashere2, Thank you for your review. It is great to see locals come and and see our friendly staff and volunteers for information on the local area. We look forward to welcoming you on your next visit to our Information Centre.

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Reviewed 12 April 2018

Have called in here on a few occasions and staff are very helpful and courteous. They have pamphlets and brochures and maps about almost all local attractions down to Byron Bay and beyond!!!!!More

Thank Clyde James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Clyde James R, Thank you for your review. Our friendly staff and volunteers have plenty of local knowledge and we carry a large amount of information on areas up to the Gold Coast and down to Byron and beyind. We look forward to welcoming...More

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Reviewed 8 January 2018

The volunteers here are locals and are very obliging. You can get your GO cards here as well for travel in to Qld

Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Denise M, Thank you for your review. Our friendly staff and volunteers have plenty of local knowledge on the wide variety of experiences on offer here in the Tweed. We look forward to welcoming you on your next visit to the Tweed.

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Reviewed 7 January 2018

We visited this Tourist Information Centre on three occasions last year and each time came away very well informed on places to see. The people who attended to us also gave us important information regarding local buses. We would never have known how cheaply we...More

Thank Valerie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Valerie H,, Thank you for your review. Our friendly staff and volunteers have plenty of local knowledge on the wide variety of experiences on offer here in the Tweed. We look forward to welcoming you on your next visit to the Tweed.

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Reviewed 17 October 2017

The visitors centre is manned by volunteers who are passionate about helping people. We went in twice and both times it was top class service. We walked away feeling confident we had plenty to see and do which is refreshing !

Thank Natalie1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Natalie1964, Thank you for your review. Our friendly staff and volunteers have plenty of local knowledge on the wide variety of experiences on offer here in the Tweed. We look forward to welcoming you on your next visit to the Tweed.

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Reviewed 17 September 2017

Staff were very helpful, full of knowledge of area, plenty of maps of area and Gold Coast. Advice on all attractions and accommodation

Thank Ernest G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Ernest G, Thank you for your review. Our friendly staff and volunteers have plenty of local knowledge on the wide variety of experiences on offer here in the Tweed. We look forward to welcoming you on your next visit to the Tweed.

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Reviewed 12 August 2017

Used the visitors centre as we came without a car and wanted to know how far we could travel on public transport. Staff very knowledgible about the buses and transport system and gave us great ideas. They let us have a map and marked on...More

Thank GourockRhona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi GourockRhona, Thank you for your review. Our friendly staff and volunteers have plenty of local knowledge on the wide variety of experiences on offer here in the Tweed. We look forward to welcoming you on your next visit to the Tweed.

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Reviewed 10 August 2017

Very centrally located easy to park and walk in, very friendly and informative staff, totally recommend.

Thank Warren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Warren S, Thank you for your review. Our friendly staff and volunteers have plenty of local knowledge on the wide variety of experiences on offer here in the Tweed. We look forward to welcoming you on your next visit to the Tweed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

We called in our first day in town and the staff were very helpful and went out of their way to help. We bought bus passes there and they explained in detail how to use them.

Thank Neil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Neil D, Thank you so much for your outstanding review. We look forward to welcoming you on your next visit to the Tweed.

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Reviewed 18 July 2017 via mobile

I was visiting with my 10yo and wanted to go to Surfers on the bus. The people were very helpful with buses and explained tickets plus trams. Also bought souvenirs from them as well as tickets to Currumbin Wildlife Park on the Monday. A great...More

Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Anna S, Our team have a wealth of experience on travel advice. Thank you for your review and we do look forward to welcoming you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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