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Tweed Heads Visitor Information Centre

Closed Now: 9:00 am - 4:30 pm
Open today: 9:00 am - 4:30 pm
Review Highlights
Great help

Always a must do if you need a bit of extra advice on what to do & see especially if you're limited... read more

Reviewed 2 weeks ago
JandalJohn
,
Waimate, New Zealand
friendly and helpful

Went here to find something to do.The Staff were very helpful and we spent our day doing some... read more

Reviewed 5 October 2018
Jenny H
,
Gosford, Australia
Read all 43 reviews
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Traveller Overview
  • Excellent66%
  • Very good25%
  • Average9%
  • Poor0%
  • Terrible0%
Travellers talk about
About
Located next door to Tweed Mall, the Tweed Heads Visitor Information Centre is your one-stop-shop for information, tour bookings, souvenirs and local knowledge. Chat to our friendly staff and volunteers about the range of accommodation, tours and...more
Closed Now
Hours Today: 9:00 am - 4:30 pm
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Suggested duration: < 1 hour
Contact
4 Wharf St | Corner Wharf & Bay Street, Tweed Heads, New South Wales 2485, Australia
Website
+61 7 5536 6737
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Reviews (43)
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All reviews staff were very helpful local buses top class the gold coast brochure visitors pamphlet volunteers attractions shire tweed coastal coolangatta knowledge surfers booking
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1 - 10 of 43 reviews
Reviewed 2 weeks ago

Always a must do if you need a bit of extra advice on what to do & see especially if you're limited for time. Very informative , friendly & chatty.

Date of experience: November 2018
Thank JandalJohn
Reviewed 5 November 2018

Staff are knowledgeable but they haven't any type of detailed maps for visitors of the Coolangatta and Tweed business and shopping area. Really disappointing for an information centre.

Date of experience: October 2018
Thank DarylS265
Reviewed 5 October 2018

Went here to find something to do.The Staff were very helpful and we spent our day doing some wonderful sightseeing .

Date of experience: April 2018
Thank Jenny H
Reviewed 3 October 2018

very friendly staff who love to assist. tweed tourism have new operator so all new information about tweed shire and it's attractions are coming soon.

Date of experience: October 2018
Thank davidburdon24
Reviewed 21 August 2018

Easy parking, helpful friendly advice. We called in for pamphlets and ideas for things to do in the area- as you do. They were very helpful. We also had occasion to phone back for clarification over a confusing booking we had made. There had obviously...More

Date of experience: August 2018
Thank joyc403
VisitTweed2018, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 22 August 2018

Thank you Joy C for your lovely review. We strive to have helpful friendly staff that go above and beyond for all our customers. We look forward to welcoming you back in the future.

Reviewed 15 August 2018

Staff member was very helpful in providing bus timetables, which proved to be great for planning our journeys. Also pointed out three destinations for short trips, which were worth while.

Date of experience: August 2018
Thank JBWray
VisitTweed2018, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 22 August 2018

Thank you for taking the time to write a review about our centre. We are happy to hear your drop in was successful and that you found a few extra destinations for short trips.

Reviewed 3 August 2018 via mobile

The girls at the information centre were very helpful and went out of their way to make us feel welcome to tweed heads They also recommended an excellent whale watching trip which we thoroughly enjoyed Keep up the great work ladies.

Date of experience: August 2018
Thank ann-maree M
VisitTweed2018, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 6 August 2018

Thank you for your review. We pride ourselves in having knowledgeable friendly staff. Looking forward to welcoming you back in the future.

Reviewed 2 August 2018

The staff were exceptionally helpful and pleasant. One of the ladies had a complete schedule of classical music events both on the Gold Coast and Northern NSW. A most worthwhile visit, indeed.

Date of experience: May 2018
Thank Harry W
VisitTweed2018, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 22 August 2018

Thank you for your review. Our volunteers have a wealth of knowledge and we are happy to hear you received the information you required.

Reviewed 21 April 2018

Although I'm a local I always go into this information centre for help when heading down to coastal towns for hints. The staff are helpful & friendly. They sell the bus & train tickets there too. Always a good place to select info from for...More

Date of experience: March 2018
Thank Iwashere2
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Iwashere2, Thank you for your review. It is great to see locals come and and see our friendly staff and volunteers for information on the local area. We look forward to welcoming you on your next visit to our Information Centre.

Reviewed 12 April 2018

Have called in here on a few occasions and staff are very helpful and courteous. They have pamphlets and brochures and maps about almost all local attractions down to Byron Bay and beyond!!!!!More

Date of experience: January 2018
Thank Clyde James R
VisitTweed2017, Manager at Tweed Heads Visitor Information Centre, responded to this reviewResponded 23 April 2018

Hi Clyde James R, Thank you for your review. Our friendly staff and volunteers have plenty of local knowledge and we carry a large amount of information on areas up to the Gold Coast and down to Byron and beyind. We look forward to welcoming...More

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