Steve drove us to Moruya airport and collected us from our Sydney hotel 3 days later. I'm rarely driven by someone else without finding fault or feeling nervous. Steve drove us for 4.5 hours and never once did I feel uneasy. Clearly driving with passenger comfort in mind, never too close to the vehicle ahead, anticipating the traffic and watching behind. We still arrived home in good time.
Spotless and freshly sanitised VW, Steve was totally reliable and took care to ensure we both understood pickup place and time, and kept us posted by text on expected arrival (never certain with Sydney traffic).
Small things: I would have liked an introduction to the vehicle, I didn't find the folding armrests until late, location of reading lights, presence of water (not in reach), if I could adjust the climate control, or if we would like some music. I know I can ask but I think being offered would be more welcoming.
I also found the ride on some poor surfaces a bit uncomfortable, this might be more reflective of my own BMW.