Toboggan Hill Park

Toboggan Hill Park, Nelson Bay: Hours, Address, Toboggan Hill Park Reviews: 4/5

Toboggan Hill Park
4
10:00 AM - 4:00 PM
Monday
10:00 AM - 4:00 PM
Tuesday
10:00 AM - 4:00 PM
Wednesday
10:00 AM - 4:00 PM
Thursday
10:00 AM - 4:00 PM
Friday
10:00 AM - 4:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
10:00 AM - 4:00 PM
About
Suggested duration
2-3 hours
Suggest edits to improve what we show.
Improve this listing
Popular mentions

4.0
340 reviews
Excellent
126
Very good
128
Average
49
Poor
18
Terrible
19

Lil_SK
Sydney127 contributions
More tired and expensive than expected
Nov. 2021 • Family
Agree with the other review that stated the admission desk explained the ticketing in a very confusing way. I had no idea what my ticket actually included and the lady actually said the ride tickets were cheaper once you were in the park, so don't buy them at the point of entry! That felt very odd.

The park feels tired and the rides are expensive, at a minimum of $5 each. The rides are small and old, like the dodgy ones you find in the corner of the Easter show or a very small local carnival.

The toboggan ride was definitely the highlight and worth the trip, but $8/ride is a bit expensive when you have little ones who just want to keep going all afternoon! Very slippery in the slightest drizzle, but the staff still let some riders through when it obviously wasn't a good idea.

The food is woeful - service station fare, the cheap and nasty fast food in a mini oven to keep warm (sausage rolls and meat pies only). A small bucket of hot chips was $5.
Written 30 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

koolkazza
Caringbah, Australia28 contributions
Rip off
Nov. 2021 • Family
Our family has been visiting Toboggan Hill Park for nearly 30 years, as a much anticipated activity on our yearly holiday to Nelson Bay.
Today’s visit could sadly be our last, due to the pricing rip off they now have at their park. They are now charging a $10 entrance fee for EVERY person, regardless if they’re just a spectator (in our case an Aunt who was minding our bags and pram). How cheeky is that, what a rort. The lady selling the tickets was unwavering in her duty to get this charge out of every person. The explanation of the tickets and passes was SO confusing and she didn’t help at all. One can see why this once popular attraction is up for sale, it has become tired and run down and like I stated a total rip-off, $10 for 1 ride of the toboggan. Don’t waste you time and money going there, and maybe next year if there’s new owners, they might be better at Customer Service and committed to not ripping off families.😡
Written 23 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Inverellboy1975
60 contributions
Great day out!
Jul. 2021 • Family
We had a great day sharing our time between the toboggan run, which was the highlight, as well as putt putt golf, and rock climbing. We didn’t get a chance to do the tractor ride to the maze which looks great too. Highly recommend for families of all ages.
Written 2 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mark R
Sydney, Australia41 contributions
A great playground for young and old
May 2021 • Couples
A wide variety of activities for young and young at heart. We went in an off peak period and had no issues. Staff were polite and helpful.
Prices were just a little high but that seems true of everything in Nelson Bay.
Overall worth the time and money we spent. Recommended.
Written 27 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

aph1985
Melbourne, Australia229 contributions
Perfect for family
Apr. 2021
A great place for kids and teens to enjoy. There are awesome rides, especially, toboggan ride. We had a great time with family. Be careful about very very long queue for that ride
Written 4 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

OJ
Lake Macquarie, Australia1 contribution
Disappointing
Apr. 2021 • Family
Over priced and ticket system is confusing. Maintenance of the rides is poor and staff are rude. Plus no social distancing is enforced
Written 18 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PeterLaunders
Cowra, Australia75 contributions
Fun activities
Apr. 2021
I agree with the reviews that the pricing structure does seem to be overly complex (we just bought a family pass - 25 tickets for $150) and people staying on the toboggan ride seems unfair (despite the explanation offered by the owner).
We got there at opening time and went straight to the toboggan ride so only had a very short wait (for our 2 runs). The tractor ride and maze are worth doing too. The mini golf was the kids favourite - some challenging holes! Rock climbing was also very enjoyable for all ages.
Some instruction/help with roller skating would have been helpful.
This place is not trying to be Disneyland so go there with realistic expectations and you will have fun.
Written 18 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Valeria S
23 contributions
Badly managed
Apr. 2021 • Couples
Whilst the kids had a great time going on the toboggan ride it took like 1.5 hr wait because people don’t get off. I would suggest they limit it to 1-2 rides per person. Few people had some injuries and staff had little experience to deal with issues. Getting food is a disaster and it seemed some people just end up taking ice creams and lollies without paying as they have no ability to manage a group of people waiting and people get sick of waiting never to be served. The staff are quite young and inexperienced and it didn’t seem like there was any management in the park.
Written 14 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Warwick P
1 contribution
Poor business model
Apr. 2021
Once people got on the toboggan they never seemed to get off, so the que to access a toboggan extended well past an hour - up to 2 hours for some; as you watched the same people go around and around. Surely that model does not work. Why cant people go around once then get off and give others a go. Then they can line up and go around again.
Written 12 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CHK2904
Lake Conjola, Australia2 contributions
Badly managed
Apr. 2021
Just spent the afternoon at the Toboggan Hill Park. Had to wait for 2 hours for the toboggan ride The pricing system was very confusing. Very badly managed. We’ve been to many activity parks and have never come across anything that was as badly managed as this. My recommendation to the owners- is that there is so much experience in Australia- just tap into it and learn to provide a better service. Would never recommend any families to attend.
Written 12 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 336
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing