Islander Cruises
Islander Cruises
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Explore the beautiful lagoon of Lord Howe Island with the most experienced and friendly Glass Bottom boat, snorkel turtle tour operators. Islander Cruises is a one-stop shop for all your aquatic needs. We offer snorkel tours, turtle tours, Aquascooter tours, hire gear including snorkel gear, wetsuits, GoPro's, kayaks and stand up paddle boards.
Lord Howe Island, Australia
Meets animal welfare guidelines

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Islander Cruises
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Travellers talk about
(10 reviews)
(20 reviews)
(33 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles76 reviews
Excellent
65
Very good
7
Average
1
Poor
1
Terrible
2

Docbot_Sydney
Australia193 contributions
5.0 of 5 bubbles
Sept 2023 • Family
Just a fabulous tour. We were on the boat with another family with young children and Peter allowed a slightly later start so both our child and the other families child could have a lunchtime nap. Peter was engaging and informative and loved answering questions. We saw turtles, lots of fish an even a small reef shark. Thoroughly enjoyed and would recommend for families with toddlers as they LOVE the glass bottom boat.
Written 18 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

simon A
Sydney, Australia3 contributions
1.0 of 5 bubbles
Mar 2023 • Couples
With high hopes praised upon Islander Cruises by our wonderful hosts at Pinetrees, we rocked up to Islander Cruises the day after we arrived and was greeted by the effervescent April who booked us a 2 hour snorkelling tour at 1pm a few days out. We paid including surcharge to “secure our seats”, left our resort name and room number details.

Excited we arrived at 12.30pm to prep for the tour, no April, to be told that they had moved the time forward and had already left at 12pm. Our ‘Not April’ customer service person then explained how bad a day she was having, how it was the boss’s job to contact customers of changes of time. Apparently he’s the only one that can approve refunds too. Dismissive, unapologetic and unfriendly.

After hiring gear next door and hearing Not April on the CB with her boss, We returned after the designated 2pm and Not April explained she had been in touch with the boss and given him an earful, then explained how the Australian banking system works on credit card fee refunds when wanting to credit me the amount paid less the surcharge (she was wrong) and on crediting me the correct full amount remarked “well there’s plenty more where that came from”

Oh well, they might need that “plenty more” with service like that

Btw the service next door at Pro Dive (can’t recall the rename) was exceptional
Written 17 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa C
4 contributions
5.0 of 5 bubbles
Oct 2022
Peter & his team went out of there way to ensure we got on the 3hr snorkel & turtle tour prior to our flights changing. We really appreciate you accommodating us. It truly was such a nice end to a wonderful holiday. Albeit around weather & altered flights.
Written 30 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Debb
33 contributions
2.0 of 5 bubbles
Oct 2022
Pros, Knowledgeable tour operator regarding history and birdlife. We returned safely.
Cons, cancel 24 hours prior if weather is inclement to receive refund, operator will go unless it's dangerously windy or storming. Booked for a snorkel tour in the lagoon, but those who braved the overcast and windy conditions had about 20 minutes max. The boat went to North Bay to view the terns nesting and the Island from a different angle. A walk thru to the Old Gulch, a small rocky cove about 150 metres from landing, nothing to write home about. Unfortunately it had rained the night before and the track was flooded and at times was waist deep, we were told it was safe, the water was muddy and uneven underfoot, and where was the tour operator? back on the beach, didn't even lead the group thru. If this was on the mainland OH&S would have a field day. Where there was a boardwalk parts were rotted and dangerous when unable to see thru the water.
Not worth the money and uncomfortable and cold due to weather, even the turtles didn't appear. If you want to snorkel out further in the lagoon use another operator.
Written 29 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

2Bobs
Australia33 contributions
5.0 of 5 bubbles
Oct 2022 • Family
High praise for Peter at Islander Cruisers and Turtle Tours.

Had to fit around time constraints and pre-booked activities. He patiently went through options. We eventually booked boat taxi service from North Bay and he suggested 30 min snorkel at shipwreck site en route which ended up being fab idea.

So we walked from shops to North Beach (45 min with 8&11yo boys used to hikes, good going hill) - next 90 min: Mt Eliza (great views, lots of birds), lunch at Old Gulch (fun fossicking) and the Herring Pools - accessible at low tide only - beautiful highlight.

Peter picked us up at nominates time at North Bay beach - punctual, friendly and practical. Brought our gear. Full 30 min snorkel around the “Favorite” wreck site as promised. Cold! Excellent fish and coral viewing, top visibility as only 1-3m depth. Kids loved it. Adults too.

On ride home did not expect anything beyond taxi service, but he was so flexible and enthusiastic. He stopped to show kids turtles saw plenty. Also v knowledgeable, shared very interesting geological and geographical facts. Highly recommended. If taxi service this great, tours must be even better!
Written 7 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Colleen Donnellan
Gerringong, Australia16 contributions
5.0 of 5 bubbles
Apr 2022 • Couples
Island cruises LHI are very friendly, professional and have a wealth of knowledge of the local area and marine life.
My partner and I went on a two hour glass bottom boat, turtle and snorkel tour of North Bay. Pete and his crew are absolutely amazing and very informative. We had the most amazing time and I would highly recommend Islander Cruises for all your LHI tours on Lord Howe Island. There tours are suitable for any age group, including children and our older folks. We were very fortunate to be able to see quite a few turtles on our tour.
We also hired a kayak with Islander Cruises, which was great fun, although wish I had gone on one of their guided kayaking tours earlier on.
Written 3 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

happydaze-7
newcastle nsw304 contributions
5.0 of 5 bubbles
Feb 2022 • Couples
Thoroughly enjoyed the 2 cruises we did with these guys. Professional and friendly they provided a great insight into local life, history and the reef itself. We felt incredibly safe and comfortable. The tours were well priced and they were clearly passionate about the reef. All equipment provided but no chocolate cake either time, they probably need to move that off the marketing but seriously, I did not need any more calories ;)
Written 14 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tamara Peters
Newcastle, Australia42 contributions
5.0 of 5 bubbles
Dec 2021 • Couples
We booked this tour for the afternoon of our arrival but the weather was not suitable (raining and windy). Our tour was postponed and we eventually found time on the day before our departure and the weather was perfect (sunny and calm).
We enjoyed wonderful snorkelling at three different types of sites and enjoyed a wide variety of coral and fish life.
The tour guide knew the best places to go and clearly explained where to snorkel once arriving at each site.
We didn’t get any chocolate cake, as mentioned in the other reviews, but were very happy with the value we received.
All gear was provided including a short wetsuit. Arrive 20 minutes early to gear up.
Boat is well covered to provide shade on the trip to the reef.
Good storage for towels, water bottles, hat and sunglasses while you are snorkelling.
Trip times vary over the week to suit the tide.
Written 4 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

garethsarahjames
Sydney, Australia25 contributions
5.0 of 5 bubbles
Apr 2021
A fantastic 2 hours spend viewing turtles through the glass bottom boat, snorkeling around them & snorkelling in the north bay near the wreck. The fish life was teeming, bright & colourful. Skipper was informative & managed the breezy conditions well. Also April did an amazing job juggling bookings in a trying weather week. Recommend.
Written 10 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

helena g
Sydney, Australia38 contributions
5.0 of 5 bubbles
Feb 2021
Thank you for that magical tour of the lagoon. Very impressed by the speed of the wet suit kit, and the ability to find the turtles for viewing from the glass bottom boat. Hesitant about snorkeling initially, but appreciated the encouragement, and loved the experience of seeing the turtles so close. A very good 2 hour trip, and suitable for all ages. Book if you can. Thank you again Pete.
Written 17 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Islander Cruises: All You Need to Know BEFORE You Go (with Photos)