The Factory
The Factory
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
9:00 AM - 4:00 PM
About
The Factory is the home of renown Australian confectionery producers, Nougat Limar, Bon Bon Fine Chocolate and The Sydney Marshmallow Co. We invite you to explore our factory where these delicious treats are created for all to enjoy. Make your way through the big wooden doors where you will be greeted with hundreds of amazing, locally made, exclusive products for all tastes and ages. ** Monday and Tuesday open for Retail and Tours only (Cafe closed)
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listing
Revenue impacts the experiences featured on this page, learn more.

Top ways to experience nearby attractions

See what travellers are saying
  • Kaz M
    Sans Souci, Australia502 contributions
    A first visit today
    A pleasant experience with the chocolate tastings. Unfortunately during Mid December and end January tours are not available. The factory closes for a well earned break. We were served by a lovely lady who assisted with flavours and recommendations. We bought and eat 3 chocolates and guess what, we ordered more of the original tasting. Yum yum 🤤 My aunt loved the kangaroo 🦘 We will return in the year for the tour. Thank you 😊
    Visited December 2022
    Travelled with friends
    Written 30 December 2022
  • Karen W
    Port Macquarie, Australia1 contribution
    Chocolate Factory Rules
    Ordered through their online shop. Communication was excellent, made me feel like I was their number one priority. One item was out of stock, they contacted me straight away, giving me a number of options to choice from. My order arrived very well packed. Couldn't be happier with the Chocolate Factory Gosford
    Visited September 2023
    Travelled solo
    Written 20 October 2023
  • Charmaine Y
    Sydney, Australia29 contributions
    Chocolate
    We came the wrong day to do a tour of the facility. As the retail side was only open. So don’t come Monday or Tuesday if you want to do the tour. Was enjoyable walking around looking at the nought and chocolate and yes we brought some goods.
    Visited October 2023
    Travelled as a couple
    Written 22 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
47 reviews
Excellent
24
Very good
19
Average
2
Poor
1
Terrible
1

Charmaine Y
Sydney, Australia29 contributions
Oct. 2023 • Couples
We came the wrong day to do a tour of the facility. As the retail side was only open. So don’t come Monday or Tuesday if you want to do the tour. Was enjoyable walking around looking at the nought and chocolate and yes we brought some goods.
Written 23 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen W
Port Macquarie, Australia1 contribution
Sep. 2023 • Solo
Ordered through their online shop.
Communication was excellent, made me feel like I was their number one priority. One item was out of stock, they contacted me straight away, giving me a number of options to choice from.
My order arrived very well packed.
Couldn't be happier with the Chocolate Factory Gosford
Written 20 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kaz M
Sans Souci, Australia502 contributions
Dec. 2022 • Friends
A pleasant experience with the chocolate tastings. Unfortunately during Mid December and end January tours are not available. The factory closes for a well earned break.

We were served by a lovely lady who assisted with flavours and recommendations.

We bought and eat 3 chocolates and guess what, we ordered more of the original tasting.

Yum yum 🤤

My aunt loved the kangaroo 🦘

We will return in the year for the tour.

Thank you 😊
Written 30 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Evan C
Shepparton, Australia82 contributions
Sep. 2022 • Family
If you are in the area this is worth a visit. Didn’t do the tour. Prices are reasonable for this type of business. Has a cafe as well.
Written 23 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Crawfom
Sydney, Australia101 contributions
Feb. 2022
A must see chocolate shop if you are staying in the area. Quite a big shop with lots of different chocolates , nougat and marshmallows and a cafe. The scattered very helpful.
Written 7 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Railene
Budgewoi, Australia226 contributions
Apr. 2021
The Chocolate Factory at Gosford is a lovely 'gem' that I have only recently discovered.

We made a our first visit today and did the Factory Tour. It was scheduled to be for 15minutes but went over time - and we all enjoyed it.

Andrew, the owner, conducted the tour. He presented well and is clearly knowledgeable and passionate about his business.

The marshmallow was in production on the day of our tour (and we all got to sample - YUMM).

Following the tour, we went to the cafe for lunch. There were 7 of us and the drinks order included mocha, caramel and vanilla milkshakes. All flavourful and served in old-fashioned metal milkshake cups.

The food order included: big fries, Factory Burger, Haloumi Stack, kids waffle and Cookies and Cream waffle.

Then we headed to the shop to "shop". Our group of 7, including 3 adults, were like the proverbial "kids in a candy store". Spoilt for choice - with quality products.
Written 8 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

brenny
Gosford, Australia127 contributions
Oct. 2020
I was looking for nougat for hubby and when googling, I discovered this place. I was surprised when I found it made the nougat that Aldi has had in the past as a special that hubby loves. I like it as well, although I'm not a great nougat person. It is soft and not overly sweet, and they have a great variety. I also bought some chocolates as a gift. They are expensive but you expect that for specialty chocolates. Having bought the nougat late in the afternoon, I decided to come back the next day with hubby and try the cafe. There is not a lot of choice but hubby had the meatballs and I had the mushroom and haloumi on sourdough. Both were nice. However the hot chocolate, made with real chocolate, was really yummy. I had the chocolate peppermint, a hint of peppermint and 2 big peppermint mallows, with a small chocolate as accompaniment. I am a chocoholic, and it was one of the best hot chocolates I have had. For sweets hubby had the nutella croissant, filled with nutella, and I had the kids Belgian waffle (for kids from 0-90), with little gold chocolate stars and chocolate hundreds and thousands. Yum, we enjoyed everything. Staff were very friendly and helpful. Probably not a place I would go to all the time as the menu is small and I would be having the same thing, but we will certainly be back. It is quite out of the way, a gps is handy. Having lived on the central coast for 35 years, I have seen it mentioned from time to time but never come across it. I'm glad I finally did.
Written 18 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Randal
Blacktown, Australia133 contributions
Oct. 2020 • Couples
We visited here on a Saturday but were a bit disappointed to find they didn’t do tours on the weekend. That was the only downfall though. Customer service was lovely and the chocolates, although a tad expensive were phenomenal.
Written 10 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wanderer
Sydney, Australia107 contributions
Sep. 2020 • Couples
Yummy treats. Loved the nougat . Great milkshake spot after the waterfalls. Would visit again if in area .
Written 5 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Onemorereview
65 contributions
Jul. 2020 • Couples
Genuine lovely staff. Great Covid safe plan. Amazing array of products. Purchased some goods from the factory and then ate in the cafe. Great burger and croissant. We avoided the scone due to the look of the dusty sample in the window. But oh boy did the other food coming out look the goods. I’d say some pretty tasty treats. Had a great little stop sans busses and tourists. Well done team.
Written 25 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 47
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

The Factory: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about The Factory

The Factory is open:
  • Sun - Sat 9:00 am - 4:00 pm