Byron Bay Holistic Massage Centre
Byron Bay Holistic Massage Centre
Byron Bay Holistic Massage Centre
4.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
About
Massage( 8 Rooms), Healing, Readings, Do-Terra oils Remedial Healing Health Wellbeing Facials Reflexology Aromatherapy
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4.5
119 reviews
Excellent
94
Very good
11
Average
2
Poor
3
Terrible
9
Amanda
3 contributions
Apr 2021 • Solo
Really poor experience this morning. Massage was OK but nothing relaxing about the space. I paid $155 for a massage and facial only to be put into the front massage bed so spent the 90 minutes listening to the receptionist taking constant calls and hearing everyone walk in and constant whispering. There was also no basin in the room so a very basic facial with a bowl of water. I can see why they insist on payment upfront. Really disappointed for the price.
Written 3 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honest&True
2 contributions
May 2024 • Couples
Was conned by the manager on the telephone, he told me there was special for $110 for a 1 hour massage and 30minute tarrot card reading. Turns out he lied and charged us $170 for this service. Wouldn’t accept the mistake he made down the phone and had no understanding on his mistake in which case made me pay full price. Would never have went in first place if this was the price. Other than the management, massages were good and the tarrot lady was the best we’ve had to date, a-shame about the uncompromising and unclear management.
Written 3 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terri E
1 contribution
Mar 2023 • Solo
Once I opened the door ..I felt the peaceful ambience of the massage centre. The soft music was relaxing and my ‘relaxation’ massage was exactly that. Penny was professional and I didn’t want her to stop. I drifted into a deep state of relaxation and would definitely recommend this place.
Written 29 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shane B
1 contribution
Dec 2020 • Solo
Fantastic Massage, best I ever had. Highly recommend this place. The guy was just professionell. He got on the right spots. Never made an experience like that.
The stuff are so helpfull and friendly.
Love it...thanks so much....
Book already my wife for a 90 min massage in.
Will be back.
Would be fantastic to have a place like this in Sydney.
The stuff are so helpfull and friendly.
Love it...thanks so much....
Book already my wife for a 90 min massage in.
Will be back.
Would be fantastic to have a place like this in Sydney.
Written 23 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you kindly for your great feedback - we hear this often from clients from Sydney -looking forward to see you again soon
Written 26 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane V
1 contribution
Apr 2023 • Couples
My Husband and myself wanted a massage after we had travelled a very long way. I was booked with Maggie it was amazing one of the best massage I have had. Frederick helped with my husbands shoulder which helped alot with the pain. Many Thanks 😊
Written 23 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coralie D
London, UK16 contributions
Aug 2014
I emailed Holistic Massage a month ago and bought a gift voucher for my boyfriend for his birthday and confirmed we would be coming down on 29/8 for a weekend away to celebrate. I emailed again the day before to confirmed a time for 3pm. On the day we arrived there, about 15 mins early. We were greeted on the stair case and were asked to take our shoes off and come inside. We sat in the waiting room for a few minutes and then Santoshi brought us over some water and asked us to fill in a form with our details, health problems, problem areas. After about 10 minutes she came over to us to collect our forms and that's when I pulled my gift voucher out and handed it over. She then came back and said she hadn't made our booking because she "didn't come in until late and forgot", amongst some other rambling of why. She said they were booked out for 3pm and asked if we could come back at 5. I reluctantly said yes because there obviously was no other option. We went outside and my boyfriend could see I was a bit upset - I had planned this a month ago, we had scheduled our whole day around this time and now we had to reschedule our evening to suit the 5pm appointment. Santoshi then came outside and tried to make conversation - asking if it was ok etc but this just made the situation more difficult because we were trying to discuss what we were going to do about our evening plans. We went downstairs so we could talk and decided we would go back up and ask for a refund because we were disappointed that the mistake had been made, which had really ruined our day. My boyfriend went back up and asked to cancel our appointment and for a refund. Santoshi said he couldn't have a refund and asked him to leave. When he attempted to ask again she told him to go outside. After a bit of arguing we finally got our money back and then to be polite my boyfriend apologised and went to leave. Santoshi then followed him and told him "not to say sorry if he didn't mean it". She then got quite aggressive and then turned back and went inside and locked the door. The overall experience was pretty dreadful. It's ok to make mistakes - everybody does - but considering we were there 15 minutes early, had booked a month in advance, were only in town for the weekend for a birthday, I thought it would have been nice for maybe Santoshi to try and call the other people that were booked for 3pm, who obviously weren't there yet, and ask if they could come at 5 instead, considering we were already there and ready to go - and we had made a booking too. It was also irritating that it took 10 minutes of us being there, and when we were ready to go, that's when she realised she hadn't made our booking. But obviously worst of all was the unprofessional attitude and aggression we received when we requested a refund, which in the circumstances should have been completely understandable. In summary - customer service was dreadful and our weekend was ruined. There are a lot of other places in Byron to go and I wouldn't recommend anyone give this place their business.
Written 31 August 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Thank-you for your response.
I am Santoshi and in your detailed description of the incident you have been very systematic of the events.
What can I say. It was an unfortunate situation. Yes I did forget to write your appointment in the book. Sometimes things happen and this particular morning circumstances happened out of my control for which I could not change. I am really sorry that it affected your appointment.
Normally businesses will not just give refunds back from gift vouchers. It needs the approval from the person buying the gift voucher. That was the reason for my first refusal. Once I established the gift voucher came from your wife, I immediately agreed to refund the money. We also offered to make up for the mishap by to take extra care of your partner, so we make your birthday present worth it even though it would be at 5pm and not 3pm. I wish I could have changed the schedule, but there were circumstances involved which would have made it extremely hard .
I cannot change what happened but I wish to apologise again. I hope you are feeling better now you have written this feedback as it has unburdened your frustration.
I hope you will accept my apology and will consider receiving 2 free gift vouchers for a 1 hour massage from us. If you are interested in that, please send us an email to essentialwellnessbb@gmail with your contact details.
Lastly, these types of feedbacks however unpleasant they are, they are also good reminders for us all to be loving and gracious no matter what is happening in each persons life so thank you.
Written 1 September 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robyn J
Brisbane, Australia1 contribution
Dec 2014 • Business
As certified trainers for doTerra International, Santoshi and Adheesh delivered a very valuable day of training in the AromaTouch Technique. If you are into essential oils and want to learn how to give this wonderfully soothing and healing doTerra Essential Oils experience to others, I highly recommend this duo for a great day of informative and well-guided practice. I left feeling I had really learned the detailed practice and am confident I can deliver it to others on their healing journey. The workshop was in Brisbane - it is wonderful that they will travel to you for group trainings. With gratitude and a 5 star rating :-)
Written 29 December 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justin M
Melbourne, Australia5 contributions
Oct 2013 • Solo
I was lucky enough to have Peter as my healer! He was a caring and gentle person, however his strength is in his hands! One word for my entire experience...brilliant! Thank you guys!
Written 16 October 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna3998
Sydney, Australia21 contributions
July 2013 • Solo
I had a one hour hot stone massage with Supi. He did an exceptional job, exactly the right pressure and the stones exactly the right level of heat. I felt amazing afterwards. It's a lovely centre as well, very clean and the massage bed was really comfortable.
Written 5 July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peroni1978
1 contribution
No privacy, loud, not relaxing, looks professional but looks are very deceiving , has no idea how to massage properly, bunch of amateurs with no understanding of gauging individual pressure on the human body.
Written 2 February 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do they offer rebates from Bupa?
Written 19 October 2016
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