SkyBus

SkyBus, Byron Bay: Address, Phone Number, SkyBus Reviews: 3.5/5

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3.5
109 reviews
Excellent
55
Very good
17
Average
5
Poor
10
Terrible
22

Adrian Van Lieshout
1 contribution
Absolutely peaceful journey home in comfort
May 2021 • Solo
Perfect relaxing bus trip back home to Byron and an outstanding driver called Steve. Will recommend to friends and family. 5 stars!!
Written 1 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Grace
Tambaram, India9 contributions
We love Steve the Bus driver.
Apr. 2021 • Friends
STEVE !!! On the 21st of April, Steve saved my life, I was racing through the Gold Coast to make it to the 4.30 bus leaving the airport to Byron Bay and just as my Uber got to the junction we saw the bus take off and leave. Steve saw my runnning for my life and turned the bus around to come back and collect me. Never in my life has a bus driver ever been so thoughtful. I really would have been stuck if I missed that bus and I can’t thank Steve enough. Me and my friend were so grateful for him.
Written 26 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Paul M
1 contribution
More than an airport transfer
Feb. 2021 • Solo
Bus is modern , clean and comfortable. I use this service weekly as a connection between Gold Coast and Byron Bay. Having to work in both locations I find it not only economical but also a nice time out from driving. This service should be busier and used by more who live on this region. I highly recommend !
Written 24 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Wendy P
Canberra, Australia1 contribution
Best Skybus Driver Anywhere
Dec. 2020 • Solo
Big thank you to Steve the unfailingly professional, friendly and helpful driver on the Airport/Byron Bay express bus route who remained calm despite having to negotiate the QLD border restrictions and consequent delays and inconveniences.
I had the pleasure of having Steve as the driver on both my outward and return journeys and I have not experienced a Skybus driver anywhere else who comes close to him in customer service and professionalism.
Written 2 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

975garryh
Byron Bay, Australia152 contributions
Amazing service
Dec. 2020 • Solo
The service from Byron Bay to GC airport on 23rd Dec got delayed due the QLD border crossing check points. I received a call from Deearne in Customer Service letting me know of the delay in the bus getting to Byron. To make sure I made my flight to be with my family for Xmas she arranged for me to get an Uber so I wasn’t kept waiting for the next available Skybus . Incredibly friendly and supportive of a customer in need. Thanks very much to the Skybus team for going the extra mile with service.

Return trip on the 26th from GC airport to Byron with the driver Paul was great too. What a top guy, super friendly, funny and a great driver.

I’ll certainly use this service again and regularly, thanks guys.
Written 25 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Martina C
1 contribution
Paris, a good driver!! :)
Mar. 2020 • Friends
I took the skybus today, from Byron Bay to Coolangatta. The service was great, always on time.
But my special review is for Paris, the driver. He was kind and helpful, you don’t find that kindness everywhere, and makes the journey really gratefull. Thanks! :)
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Janice S
31 contributions
Relaxtion
Mar. 2020 • Family
Fantastic service there and back from airport great price will use again and fir sure highly recommended
Written 3 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Marilyn
4 contributions
SkyBus to Surfers
Oct. 2019
We arrived after a one hour delay at the Gold Coast Airport 29 October and purchased a SkyBus ticket which we have since found out is current for three months and also our senior card was accepted. That was a pleasant surprise after being delayed for one hour with Jetstar. The Skybus driver at 3.30 was a happy pleasant man and dropped us off at our rental car place. Nothing seemed a trouble to him and we firmly recommend travelling with Sky Bus and will use them again in the future
Written 3 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Julie
4 contributions
Easy and affordable
Oct. 2019
Was travelling with an elderly person and a child and still this was easy. Virtually dropped off outside our resort. All up paid just over $50 return for all 3 of us, much cheaper than a taxi. The drivers were amazing, helping with our luggage.
Written 26 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jennifer C
Albury, Australia2 contributions
Unreliable and frustrating.
Oct. 2019
From airport to accommodation easy. Asked to ring day before to confirm pu and location for next day. Rang the 1300 # on numerous occasions to be advised they could not connect our call. Went to tourist info in Cavill Ave, SP and was told their only office here is at Coolangatta airport and if they are busy they will not pick up calls.
Eventually spoke to a person....in Melbourne and confirmed our pick up and time....never received the promised email confirmation either. ..turns out she had us being pu from Broadbeach at similar accom name...really.
It was Judy from our accom that recognised the mistake and rang them, the girl she spoke to kept stating where they would pu. They didn’t listen. It took considerable effort from Judy to just get them to forget the mistake and make the booking. Also our flight was for 11am and they put us on an 8am pu saying any later was too late (even with pick ups airport less than an hour away. Then 2 confirmations from them in the morning. They don’t know what they are doing truely. MY ADVICE...catch the Local 777 bus(airport express, limited stops) and light rail. Get a GO card. It is more reliable and cheaper.
Written 20 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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