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Ballina Visitor Information Centre

Closed Now: 9:00 am - 5:00 pm
Open today: 9:00 am - 5:00 pm
Review Highlights
Very helpful

The staff were very friendly and helpful. They gave us good advice on points of interest and also... read more

Reviewed 1 week ago
Brisbane, Australia
Really helpful.

Came here for some advice and the woman was really pleasant and helpful. She made phonecalls for... read more

Reviewed 4 weeks ago
Brisbane, Australia
via mobile
Read all 158 reviews
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Traveller Overview
  • Excellent64%
  • Very good32%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
“first stop”(6 reviews)
“local area”(8 reviews)
The friendly staff at the Ballina Visitor Information Centre offer a complete Ballina Coast & Hinterland holiday booking service as well as maps, brochures and the local knowledge to help you make the most of your adventure to our region.
Closed Now
Hours Today: 9:00 am - 5:00 pm
See all hours
Corner of River St and Las Balsas Plaza, Ballina, New South Wales 2478, Australia
+61 1800 777 666
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Reviews (158)
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All reviews first stop local area friendly staff for sale central location great asset great customer service provided maps tourist office evans head local advice next door wealth of knowledge surrounding area byron bay worth a visit northern rivers
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1 - 10 of 157 reviews
Reviewed 1 week ago

The staff were very friendly and helpful. They gave us good advice on points of interest and also gave us a couple of tour maps of the surrounding area.

Date of experience: March 2019
Thank Adventurers049
Reviewed 4 weeks ago via mobile

Came here for some advice and the woman was really pleasant and helpful. She made phonecalls for us and gave us advice on where to eat. Definately worth a visit if you need to find out what's going on.

Date of experience: February 2019
1  Thank AndyB256
Reviewed 5 weeks ago

Having travelled quite extensively I must compliment the Ballina Visitor Information Centre as a great resource for travellers and locals. It is well located behind the prominent local Library and adjacent to the recently remodeled Ballina Memorial Pool and Water slides. It has a modern...More

Date of experience: January 2019
Thank I2317MPglennm
Reviewed 12 December 2018

I took some visiting American friends to get ideas on where to visit & what to see. The lady we spoke to was excellent & suggested so many great places. She provided maps, best times to visit & even had suggestions for dining out.

Date of experience: March 2018
Thank GRG59
Reviewed 10 December 2018 via mobile

Call in to the visitors center and find out where you can explore or relax in the Ballina area. Beautiful part of the east coast of NSW

Date of experience: December 2018
Thank Keryn M
Reviewed 31 August 2018

somewhat helpful although not entirely current. Couldnt give exact details on public transport to tourist destinations, and had out of date info on some of the venues

Date of experience: January 2018
Thank Ranunculus R
Reviewed 25 August 2018

This is a wealth of knowledge. The centre has all types information plus lots of produce from the area. Call in and get some expert info of the area.

Date of experience: August 2018
Thank Barbara S
Reviewed 5 August 2018

Dropped in Saturday afternoon. After Qld travels, delighted to find this excellent info centre open till 5. Heaps of brochures and very friendly and informative staff.

Date of experience: August 2018
Thank Penny D
Reviewed 11 July 2018 via mobile

The staff at the information centre are so friendly and helpful and go out of there way to assist with any questions asked about the local area. They also have some great local gifts and produce for sale.

Date of experience: June 2018
Thank Deb M
Reviewed 9 July 2018

I regularly visit Ballina information centre - to buy local products for my family and friends who are not lucky enough to live in this beautiful part of the world... The staff ( ? volunteers ) are always ready with a smile and great customer...More

Date of experience: March 2018
Thank sueski2018
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Questions & Answers
Ask a question
25 July 2016|
Response from DiscoverBallina | Property representative |
HI EyesAndEars, we have a number of bike hire's available in Ballina. please check out the below links. The Bicycle Emporuim - (02) 6681 4054 Transition Cycles - (02) 6686 6522 Sunrise Cycles - (02) 6680 9590 Byron... More
Jacquie L
25 May 2016|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Good Afternoon Jacquie, Thank you for your enquiry. There are a couple of places in Ballina that provide this service. I have listed a couple below: Frangipani Beauty Spa: (02) 6686 8486 North Coast Medi Spa: (02) 6686... More
26 May 2015|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Hi Kahutere We have a range of accommodation options from caravan parks, to hotels & motels to self contained units.The Ballina Visitor Information Centre have provided a brochure on each accommodation type with a listing... More