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Ballina Visitor Information Centre

Open Now: 9:00 am - 5:00 pm
Open today: 9:00 am - 5:00 pm
Review Highlights
Local attraction information

I took some visiting American friends to get ideas on where to visit & what to see. The lady we... read more

Reviewed 5 days ago
Ballina, Australia

Call in to the visitors center and find out where you can explore or relax in the Ballina area... read more

Reviewed 1 week ago
Keryn M
via mobile
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Traveller Overview
  • Excellent64%
  • Very good32%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
“first stop”(6 reviews)
“local area”(8 reviews)
The friendly staff at the Ballina Visitor Information Centre offer a complete Ballina Coast & Hinterland holiday booking service as well as maps, brochures and the local knowledge to help you make the most of your adventure to our region.
Open Now
Hours Today: 9:00 am - 5:00 pm
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Corner of River St and Las Balsas Plaza, Ballina, New South Wales 2478, Australia
+61 1800 777 666
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Reviews (155)
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All reviews first stop local area friendly staff for sale central location great customer service tourist office local advice next door lennox head wealth of knowledge byron bay maritime museum northern rivers plenty of parking brochure lady
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1 - 10 of 154 reviews
Reviewed 5 days ago

I took some visiting American friends to get ideas on where to visit & what to see. The lady we spoke to was excellent & suggested so many great places. She provided maps, best times to visit & even had suggestions for dining out.

Date of experience: March 2018
Thank GRG59
Reviewed 1 week ago via mobile

Call in to the visitors center and find out where you can explore or relax in the Ballina area. Beautiful part of the east coast of NSW

Date of experience: December 2018
Thank Keryn M
Reviewed 31 August 2018

somewhat helpful although not entirely current. Couldnt give exact details on public transport to tourist destinations, and had out of date info on some of the venues

Date of experience: January 2018
Thank Ranunculus R
Reviewed 25 August 2018

This is a wealth of knowledge. The centre has all types information plus lots of produce from the area. Call in and get some expert info of the area.

Date of experience: August 2018
Thank Barbara S
Reviewed 5 August 2018

Dropped in Saturday afternoon. After Qld travels, delighted to find this excellent info centre open till 5. Heaps of brochures and very friendly and informative staff.

Date of experience: August 2018
Thank Penny D
Reviewed 11 July 2018 via mobile

The staff at the information centre are so friendly and helpful and go out of there way to assist with any questions asked about the local area. They also have some great local gifts and produce for sale.

Date of experience: June 2018
Thank Deb M
Reviewed 9 July 2018

I regularly visit Ballina information centre - to buy local products for my family and friends who are not lucky enough to live in this beautiful part of the world... The staff ( ? volunteers ) are always ready with a smile and great customer...More

Date of experience: March 2018
Thank sueski2018
Reviewed 12 June 2018

A quick pop in for tourist maps to Byron Bay. great information about things to see along the way. The information centre is easy to find, plenty of parking (for now. the new swimming centre is about to open) and the staff are always helpful.

Date of experience: June 2018
Thank Lesley N
Reviewed 11 May 2018

Called in here to get the low down on what to see and do, for a short mini break. Got the maps, feed back on were to get a good meal. Friendly staff, thanks to you both. Michael & Anne / URUNGA.

Date of experience: January 2018
Thank mikemainwaring
Reviewed 6 April 2018

Got information about our itinerary, as well as maps of it. The attendant was very professional and helpful.More

Date of experience: April 2018
Thank Arie F
DiscoverBallina, Manager at Ballina Visitor Information Centre, responded to this reviewResponded 8 April 2018

Hi Arie Many thanks for reviewing the service of the Ballina Visitor Information Centre. We always love hearing feedback and it's great to know what people are coming in to the Centre to learn about in our region. We hope you have an excellent time....More

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Questions & Answers
Ask a question
25 July 2016|
Response from DiscoverBallina | Property representative |
HI EyesAndEars, we have a number of bike hire's available in Ballina. please check out the below links. The Bicycle Emporuim - (02) 6681 4054 Transition Cycles - (02) 6686 6522 Sunrise Cycles - (02) 6680 9590 Byron... More
Jacquie L
25 May 2016|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Good Afternoon Jacquie, Thank you for your enquiry. There are a couple of places in Ballina that provide this service. I have listed a couple below: Frangipani Beauty Spa: (02) 6686 8486 North Coast Medi Spa: (02) 6686... More
26 May 2015|
AnswerShow all 2 answers
Response from DiscoverBallina | Property representative |
Hi Kahutere We have a range of accommodation options from caravan parks, to hotels & motels to self contained units.The Ballina Visitor Information Centre have provided a brochure on each accommodation type with a listing... More