Ballina Visitor Information Centre
Ballina Visitor Information Centre
Ballina Visitor Information Centre
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 2:00 PM
About
The friendly staff at the Ballina Visitor Information Centre offer a complete Ballina Coast & Hinterland holiday booking service as well as maps, brochures, and local knowledge to help you make the most of your adventure to our region.
Find out what's on in the region with monthly What's On Guides, School Holiday Activity Sheets, and Online Events Calendar.
Experience the true taste of the Northern Rivers with a carefully curated selection of local produce, handmade gifts, and iconic souvenirs.
Suggest edits to improve what we show.
Improve this listingTours & experiences
Explore different ways to experience this place.
Full view
Revenue impacts the experiences featured on this page, learn more.
Top ways to experience Ballina Visitor Information Centre and nearby attractions
The area
Address
Reach out directly
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
90 within 5 kms
Attractions
33 within 10 kms
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
167 reviews
Excellent
108
Very good
50
Average
3
Poor
4
Terrible
2
Marty ..
Ballina, Australia404 contributions
Sep. 2022 • Solo
When visiting Ballina , specially for the first time .. it’s good to drop into Ballina Tourist Information Centre .. as it can help with finding out mostly local & nearby touristy type information
You can also book tours & motels here .. & hire bikes
You can also book tours & motels here .. & hire bikes
Written 7 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Thank you for your review, we are pleased to hear that you have found our Visitor Information Centre helpful and would recommend to others. We look forward to welcoming you back again.
Warm Regards,
The team at the Ballina Visitor Information Centre
Written 11 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kamal P
Byron Bay, Australia3,462 contributions
Apr. 2021
Very friendly and helpful. A staff member greeted me and assisted in picking up the brochures that I was looking for, to plan my activities while in Ballina. It was a very spacious centre and well stocked with handouts, souvenirs, local produce like honey, many crafts and gift items. I was very impressed. Make a visit and feel the warmth of local hospitality.
Written 12 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Kamal,
Thank you very much for your kind review. We hope you enjoyed your time in the Ballina Coast and Hinterland
Warm regards,
Alanah
Written 14 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jebskulker
Sydney, NSW2,046 contributions
Dec. 2020
Not really an attraction but a starting point. In these days where most things can be found on the internet, it's nice to get a quick snapshot of what to do in the local area. It was nice to get inside with some air con out of the heat, and the naval museum is right across the road. I asked a question about how to get to the Big Prawn and also a few walks around town and the lady at the desk was quite helpful and pleasant. There was a bit of info about restaurants and accommodation around town too.
Written 7 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jeb,
We are pleased to hear you had a great experience in our Centre and were able to find the information you needed. We look forward to welcoming you back to the Ballina Coast & Hinterland.
Warm Regards,
The Ballina Tourism Team
Written 7 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony W
Sydney, Australia4,636 contributions
Sep. 2020
Arrived on Saturday morning and dropped in for all the latest information on the area. The staff member on duty was friendly and full of local information - very helpful. Nice selection of local produce, gifts and souvenirs to purchase and a wide selection of maps and brochures. Make this your first stop.
Written 14 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks Tony for your wonderful review! Karen is a fantastic ambassador for our region - she loves the area and it definitely shows in her local knowledge.
We hope you enjoyed your time in the Ballina Coast & Hinterland and we hope you return soon!
Written 16 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jewel M
Wagga Wagga, Australia40 contributions
Nov. 2019
Called in for some info on the area and road closures due to fires. These ladies were informative, friendly and ready to help out. I was so impressed I filled out a feed back card for their service
Written 30 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jewel M
Thank you for reviewing the Ballina Visitor Information Centre and also providing feedback while you were here.
Thanks for letting us know the ladies were able to answer your questions and were very informative, the feedback is appreciated.
Safe travels
The Team at Ballina Visitor Information Centre
Written 3 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maryannSydney
Sydney, Australia95 contributions
Sep. 2019
Good for general area information. They also had a bookcase of reduundant library books on sale for 50 cents.
Written 5 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Col R
Lennox Head, Australia163 contributions
Sep. 2019 • Friends
We’re locals who have have a lot of overseas and interstate visitors, so we often drop by for brochures and hints on things to do.
The staff are friendly informed and really helpful.
If you arrive in Ballina or any of the surrounding towns with no idea about what’s on, where to go or how to get there come see the staff at the visitor information centre.
The visit is really worth while.
Clueless before, but not after.
The staff are friendly informed and really helpful.
If you arrive in Ballina or any of the surrounding towns with no idea about what’s on, where to go or how to get there come see the staff at the visitor information centre.
The visit is really worth while.
Clueless before, but not after.
Written 12 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi colr736
Many thanks for your visit to the Ballina Visitor Information Centre, it's always great seeing locals in here. I am delighted to hear you found the service really helpful. Enjoy the company of your visitors and hope to see you next time.
Warm regards
Alicia
Team Leader Visitor Services
Written 15 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bradswan
Adelaide, Australia20 contributions
Jul. 2019
Very helpful with walks and maps. Pointed us in the direction of the lighthouse cafe overlooking the beach which was spectacular.
Written 13 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi bradswan
Thank you for reviewing the Ballina Visitor Information Centre! Great to hear you enjoyed your time in the region.
Warm regards
Alicia
Written 15 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WWMR
Newcastle, Australia42 contributions
May 2019 • Couples
We went there to find out what was happening around town as we were in Ballina for 5 weeks.
The assistant was very informative and gave us a run down on pamphlets we might need. Also picked up a few books from the library that were for sale at a cheap price.
The assistant was very informative and gave us a run down on pamphlets we might need. Also picked up a few books from the library that were for sale at a cheap price.
Written 4 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow! 5 weeks in Ballina - lucky you.
Thank you for your review, always happy to be of service. Please pop in if you need any further ideas or inspiration for things to see and do. We do produce a fortnightly 'What's On' guide that would be very helpful when the one you have finishes.
Enjoy your stay in the region.
Written 6 June 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
edwinf1
Sydney, Australia236 contributions
Feb. 2019 • Friends
The Centre is perfect layed out and fully stocked with maps and also local products . The staff is very friendly and helpful with is a Bonus.
Written 23 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oh thank you for your feedback and happy to hear you enjoyed your visit to our centre.
We love supporting our local producers and love showcasing what they do. We look forward to seeing you next time.
Written 6 June 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eyesandears2014
Melbourne, Australia
We would like to rent a good quality bike (road or mt bike) for 10 days arriving @ Ballina Airport 10 August departing 19 August and staying in Byron Bay. Any suggestions? Thanks, eyesandears
DiscoverBallina
Ballina, Australia
HI EyesAndEars,
we have a number of bike hire's available in Ballina.
please check out the below links.
The Bicycle Emporuim - (02) 6681 4054
Transition Cycles - (02) 6686 6522
Sunrise Cycles - (02) 6680 9590
Byron Bay Surf and Bike Hire - (02) 6680 7066
Regards,
Ballina Information Centre
Jacquie L
Sydney, Australia6 contributions
Good morning I wish to pre purchase a beauty treatment ie microderabrasen for my lovely sister who lives in Ballina, and if possible to vist the salon ..not in home treatment..can you help ?
Warm Regards Jacquie Lane
DiscoverBallina
Ballina, Australia
Good Afternoon Jacquie,
Thank you for your enquiry. There are a couple of places in Ballina that provide this service. I have listed a couple below:
Frangipani Beauty Spa: (02) 6686 8486
North Coast Medi Spa: (02) 6686 3729
Affordable Beauty: (02) 66226810
If we can be of further assistance please do not hesitate to contact us on 6686 3484.
Warm Regards,
The team at the Ballina Visitor Information Centre
Hi there where is the best place for fishing and accommodation. Thnxs.
DiscoverBallina
Ballina, Australia
Hi Kahutere
We have a range of accommodation options from caravan parks, to hotels & motels to self contained units.The Ballina Visitor Information Centre have provided a brochure on each accommodation type with a listing of all facilities, location and an indicitive tafiff and contact details on the webpage listed below. This webpage also includes a fishing guide with suggestions as to where to fish at what time of year. For example between April and September the bream hole in the Richmond River is great fishing. Visit our website
discoverballina com and go to the travel-information and downloads page.
We hope you find this information useful and enjoy your travels.
Warm regards
Ballina Visitor Information Centre
dongdong2015
Gold Coast, Australia
hi Good morning , we only have six hour in Ballina , what will be the must see attraction that we must not miss .... Thanks so much !!!
DiscoverBallina
Ballina, Australia
Thanks for your enquiry and I would suggest a visit to the Maritime Museum which features the Las Balsas raft which is the longest raft journey in history and the actual raft is on display amongst a myriad of other treasures. You must also take the Coast Road drive (Tourist Drive 30) featuring the beautiful beaches, the Ballina Headland lookout, which shows you the mouth of the Richmond River, Lighthouse and Shelly beaches. Stop for a coffee at The Lighthouse Beach Cafe above the Surf Club with views over Lighthouse Beach towards North Wall or just over the headland at The Belle General Cafe. The Tourist Drive continues up along the coast past Pat Morton Lookout high on the Lennox Headland with a spectacular sweeping views overlooking the National Surfing Reserve. The village of Lennox Head is a small village right opposite Seven Mile Beach featuring funky cafes and interesting one off shops and at the end of the main street you can enjoy a swim at Lake Ainsworth, a fresh water dunal lake directly opposite the Surf Club on Seven Mile beach.
You can also visit the hinterland taking in the villages of Alstonville, Newrybar and Bangalow for a different perspective of Ballina Coast & Hinterland featuring cafes and eateries providing award winning local and fresh regional produce and Summerland House Farm, which is working avocado and macadamia farm with free entry and a tractor tour.
Please feel free to call in to collect maps and further information and have a chat to our friendly staff who can explain it all in more detail at 6 River Street Ballina
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listingBallina Visitor Information Centre: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Ballina Visitor Information Centre
- Hotels near Ballina Visitor Information Centre:
- (0.06 km) Riversleigh House
- (0.20 km) Ballina Travellers Lodge Motel
- (0.18 km) Reflections Holiday Parks Ballina
- (0.25 km) Ramada Hotel & Suites by Wyndham Ballina Byron
- (0.36 km) Ballina Manor Boutique Hotel
- Restaurants near Ballina Visitor Information Centre:
- (0.09 km) Bondies At The Bay
- (0.07 km) Serafino
- (0.23 km) La Cucina di Vino
- (0.22 km) Mumbai Masala Indian Restaurant
- (0.28 km) Cafe Boker