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Cotswold Balloon Safaris are a customer friendly, energetic organisation offering special, memorable champagne balloon journeys throughout the glorious landscapes of the Cotswolds. Every balloon flight is a unique adventure with a great mix of...more
Hours Today: 6:00 am - 10:00 pm
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Whychurch Farm Cottage Crudwell Road, Malmesbury SN16 9JL, England
I have tried to book a flight for my wife's birthday. paid 200 pounds and it was cancelled. Tried to book numerous times in the next 12 months but all flights were "sold out" managed to book only one more time and it was cancelled...More
We had an incredible flight experience with Captain Mike on a beautiful sunny day. My octogenarian mother flew with us and Mike took great care of us all. I can understand why people are disappointed when their flight is cancelled several times but this is...More
There are a lot of very bad reviews on Trip Advisor for this company, however there are also very good reviews for 2/3 years ago. This is what I have found. A voucher bought for a 60th birthday present cost £310.00. The trip was cancelled...More
I wouldnt touch this company with a barge pole. We booked onto a flight which was cancelled. At which everything fell apart - and the process for rebooking totally went wrong - the customer serivce was poor - voicemails and email were not responded to,...More
I originally purchased a flight voucher from the above company via Groupon. It was valid for a year. After several cancelled flights, (not only due to the weather one was a technical problem which lasted a few weeks ) my husband was diagnosed with cancer....More
We’ve had two flights booked for a year and unfortunately one of the people intending to fly had a sudden heart attack. I rang and spoke to Captain Mike who was exceptional. He extended the vouchers for a further year. This type of generosity rarely...More
Thank L D
Mike J, Owner at Cotswold Balloon Safaris, responded to this reviewResponded 10 September 2018
Thanks LD for taking the time to write this review of your genuine experiences of dealing with Cotswold Balloon Safaris - it's surprising how many on here are not current or even past customers. It's funny ol' world we live in!
Cotswold Balloon Safaris wants...More
Cotswolds Balloon Safaris is absolute robbery and I cannot believe it is still in operation.
I’m Australian and myself and my parents were traveling the UK in July this year which coincided with both of their 60th birthdays. We’d heard the Cotswolds was a beautiful...More
This was a great experience altogether. Unfortunately we weren't able to fly on the evening we planned due to wind but they phoned us in plenty of time and kept us updated throughout the day. We were able to fly early the next morning with...More
Literally rebooked several times, which wasn’t the end of the world.
However, arrive at 5.45, crew turned up at 6... by 7 only just starting to inflate the balloon with a huge amount of labour from the 12 “guests”.
We were told to lift the...More
Booked in April 2016 for my wife's birthday. I opted for a Midweek Earlybird flight, and during the summer got into the 'Cancelled due to weather' cycle. So I would re-book (which in itself was tricky, because spaces were taken for the upcoming ones), only...More