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Hershey Trolley Works

251 Park Blvd, Hershey, PA 17033-2753
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Review Highlights
Drivers George & Kim great.

The tour guide was very knowledgeable and he was also fun. He spoke for the whole 75 minutes and it... read more

Reviewed 5 days ago
Linda R
via mobile
Highlight of our vacation! Fred is the best!

We agree that this was the highlight from our entire experience at Hershey's Chocolate World. We... read more

Reviewed 13 April 2018
RDH2017
,
Tennessee
Read all 441 reviews
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Overview
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Hershey Trolley Works is based in Hershey's Chocolate World, and all of our tours start and end there. We offer sightseeing, chocolate tasting, historical explorations of the inspiring story of Hershey 364 days a year. During the summer and seasonal weekend of fall and Christmas, our format is a family friendly 45 minute show on the trolley where two actors bring the story to life in a uniquely entertaining way. We also offer a more in depth 75 minute excursion on the trolley, guided by one of our highly entertaining conductors throughout the spring and fall,with limited offerings in summer as well.
  • Excellent67%
  • Very good21%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“our tour guide” (28 reviews)
“great tour” (27 reviews)
“minute tour” (16 reviews)
Suggested Duration: 1-2 hours
LOCATION
251 Park Blvd, Hershey, PA 17033-2753
Write a ReviewReviews (441)
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All reviews
"our tour guide"
in 28 reviews
"great tour"
in 27 reviews
"minute tour"
in 16 reviews
"milton hershey school"
in 23 reviews
"highly recommend this tour"
in 5 reviews
"costume changes"
in 5 reviews
"chocolate world"
in 48 reviews
"free chocolate"
in 25 reviews
"hershey's life"
in 8 reviews
"history lesson"
in 9 reviews
"hershey company"
in 10 reviews
"sweet lights"
in 7 reviews
"chocolate samples"
in 6 reviews
"full size"
in 5 reviews
"interesting facts"
in 5 reviews
"well worth the money"
in 6 reviews
"hershey story"
in 12 reviews
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1 - 10 of 439 reviews

Reviewed 5 days ago via mobile

The tour guide was very knowledgeable and he was also fun. He spoke for the whole 75 minutes and it went by quick. The seats in the trolley are wooden and uncomfortable though so you should know that. It is air conditioned. Hershey was a...More

Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018

We agree that this was the highlight from our entire experience at Hershey's Chocolate World. We never realized how big philanthropists Milton Hershey and his wife were. Fred our tour guide was very knowledgeable and compassionate about Mr. Hershey and the town and made our...More

Thank RDH2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

Experience and Informative Trolley Tour around Hershey PA to learn about Milton Hershey and all his accomplishments and compassion for his employees, his town, his area and kids that need help in life. Very inspiring how much he did for others. Candy samples are given...More

1  Thank Shoreme1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 March 2018 via mobile

Excellent tour with plenty of chocolate being passed around while we enjoyed the trolley ride! Our tour guide was extremely knowledgeable and passionate about the rich history surrounding Milton and his wonderful candy. It was a nice surprise at the end of the trolley tour...More

Thank reginawright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2018

Found the conductor and driver very knowledgeable and made the tour especially interesting and enjoyable. Samples were provided while facts were told regarding the Hershey Chocolate. I highly recommend this trolley tour.

Thank marilyno254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018

We think this is a must for first time visitors. The story about how the town came into being is wonderful. All the history of chocolate and Milton Hershey get explained on this trip. Great sight seeing most people never get to see even those...More

Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2018

The trolley ride was very enjoyable. We learned the history of Hershey & how generous Mr & Mrs Hershey were to employees & underprivileged children. You won't regret taking this tour.

Thank Coleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2018

Our group of 7 took the trolley ride to see the Christmas lights and were rather disappointed. The seats are very small and very uncomfortable which would have been OK if you actually see the lights from the trolley. The ride was also to include...More

Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curt S, General Manager at Hershey Trolley Works, responded to this reviewResponded 8 February 2018

Thank you Jennifer for your comments, and I am sorry the trolley did not meet your expectations. While I obviously don't enjoy hearing about negative experiences, it's the only way to know the areas we need to look at for improvement. I appreciate that you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2018

Although a fifty year resident of Chocolatetown, my wife and I thought it would be rather interesting to see what all the hype was regarding the Trolley Tour. We were highly impressed with this well done professional experience. Our driver was John and the conductor...More

Thank Jasonseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2018

When in town to see the sights and get a true feeling of the history of the Hershey take the Trolley. Good in any weather and pleasant to ride.

1  Thank andbev2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Keirsten N
1 April 2017|
AnswerShow all 2 answers
Response from Curt S | Property representative |
There are not restrooms on the trolley. However we start and end near the front doors of Hershey's Chocolate World, and the restrooms are right inside the door.
0
Votes
peppatty61
27 March 2017|
AnswerShow all 4 answers
Response from Curt S | Property representative |
Chocolate & History Trolleys run about 70 minutes. Our seasonal trolleys are shorter (Summer Trolley Show, Trick or Treat Trolley, Holly Jolly Trolley), usually running about 45 minutes. Holly Jolly is actually a bit... More
0
Votes
Amabel M
3 October 2016|
AnswerShow all 2 answers
Response from Traveledd_one | Reviewed this property |
There are many different packages or bundles of pricing. Multiple ways to group various activities and save money. You can even go online and purchase tickets prior to arriving at the park. How much was this particular... More
1
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