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Excellent location in centre of Kingston. Lanes were cool with the lighting and we enjoyed our games. The arcade area was also fun and althought machines were running out of tickets they were quickly rectified. It was quiet when we went, but reading other reviews...More
We had been here once before, but this trip was not fun at all.
We had been trying to play bowling. The lane would keep messing up and taking our turns.
It would also not put out a fresh set of pins one was missing....More
Came Saturday afternoon with 4 young children. Half the machines are broken causing the customer service team to spend around 20 minutes with each customer explaining and trying to sort. No organisation in regards to the bowling people being told to go to one lane...More
Visited with friends and younger children 5-8 years on a Sunday afternoon. We pre booked on line our lane time and game.
When we arrived our lane wasn’t ready / still in use so we went to the games area (NB each game is £1...More
Had the misfortune to go here today, the whole organisation was an utter shambles.
Firstly the toilets were out of use, then we queued up for 25 minutes at reception for our lane due to lack of staff.
After 3 bowls each and repeated visits...More
Several arcade games broke and it took ages to find anyone to help us. And when we did finally locate someone they were rude and took 10mins to return to help and fix the machine. Then my daughters got trapped in a simulator game that...More
I'm not an expert bowler but I am competitive enough to have my own bowling balls (5 infact) and my own shoes. The lanes here are by far the worst I have ever played on and I've played on some poor lanes. If you want...More
Nothing works properly causing long waits because you have to wait for a member of staff who are rarely bursting with joy to deliver any kind of service.
Lanes don’t work properly, air con doesn’t work and it’s an absolute mess. Be prepared to wait...More
Went early evening with the kids for bit of fun... place is a mess
Bowling lanes broke... where your own shoes (not bothered about damage to lanes)
Change machines out of change (for arcade machines) arcade machines also out of action..
Limited drinks at bar...More