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The Spa at Pennyhill Park

London Road | Pennyhill Park Hotel, Bagshot GU19 5EU, England
+44 1276 486150
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Review Highlights
Fab!

Went to pennyhill with my husband for a treat and a treat it was. Beautiful grounds, hotel and spa... read more

Reviewed 4 weeks ago
Arlene J
,
Bristol, United Kingdom
via mobile
£70 Pedicure and had to walk out in the snow in flip flops! Why no gel?!

For a £70 pedicure, I would expect at the very least some gel polish. As it was, I had to go home... read more

Reviewed 4 weeks ago
Ros T
Read all 209 reviews
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Overview
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Blend together 45,000 sq. ft. of pure relaxation with unrivalled five star facilities including eight indoor and outdoor pools (one with underwater music), a thermal heaven heat experience and treatments that are just as 'feel good' as they are effective and you have the most perfect spa experience you could wish for. Recently voted Best Spa for Luxury 2015 by The Good Spa Guide.
  • Excellent75%
  • Very good14%
  • Average5%
  • Poor5%
  • Terrible1%
Travellers talk about
“changing rooms” (18 reviews)
“amazing spa” (10 reviews)
“indoor pool” (8 reviews)
LOCATION
London Road | Pennyhill Park Hotel, Bagshot GU19 5EU, England
CONTACT
Website
+44 1276 486150
Write a ReviewReviews (209)
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"changing rooms"
in 18 reviews
"amazing spa"
in 10 reviews
"indoor pool"
in 8 reviews
"pure luxury"
in 5 reviews
"treatment rooms are"
in 5 reviews
"underwater music"
in 14 reviews
"salad bar"
in 6 reviews
"plenty of loungers"
in 4 reviews
"spa experience"
in 6 reviews
"sensory room"
in 6 reviews
"steam room"
in 6 reviews
"spa facilities"
in 5 reviews
"hair straighteners"
in 3 reviews
"ice room"
in 10 reviews
"water beds"
in 3 reviews
"hot tub"
in 3 reviews
"different areas"
in 3 reviews
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1 - 10 of 208 reviews

Reviewed 4 weeks ago via mobile

Went to pennyhill with my husband for a treat and a treat it was. Beautiful grounds, hotel and spa and food in the spa wonderful! Lots of sensory rooms which were clean and tidy, can be difficult in a spa of this size. Treatments wonderful...More

Thank Arlene J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at The Spa at Pennyhill Park, responded to this reviewResponded 4 weeks ago

Dear Arlene Thank you for such a generous review. We look forward to welcoming you back to the hotel and Spa in the near future. Kind Regards Julian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

For a £70 pedicure, I would expect at the very least some gel polish. As it was, I had to go home on the train in flip flops, in an albeit unexpected snow storm, as obviously I had to let my polish dry. (I had...More

Thank Ros T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at The Spa at Pennyhill Park, responded to this reviewResponded 4 weeks ago

Dear Ros Thank you for your feedback. There are two options for pedicure, the 70 minute deluxe Jessica pedicure which is what I believe you booked and a 60 minute Jessica Geleration pedicure. It would have been quite straightforward for our Therapist to apply the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Admittedly this was the first 5* spa I have been to and was primarily intended to be a birthday gift for my girlfriend. I bought her a silver package spa day and bought a bronze spa day access for myself. Mine came with a 1...More

Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at The Spa at Pennyhill Park, responded to this reviewResponded 4 weeks ago

Dear Adam Thank you for submitting such a comprehensive and positive review of your Spa experience. We would be delighted to welcome you back in the near future. Kind Regards Julian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 25 January 2018 via mobile

I feel it’s overrated as a spa, the room Was lovely but for the price this was not worth it, the spa at nirvana is better and the staff here at not as attentive or helpful as you would like at a five star resort

2  Thank ClaudiaAnn111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2018

Husband booked me a surprise spa day for my birthday. He took great pains to organise every detail...including childcare for our 4 yr old, 2 yr old and getting permission from the hotel to bring my 4 month old along to the café at the...More

10  Thank Kathryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianTomlin, General Manager at The Spa at Pennyhill Park, responded to this reviewResponded 19 February 2018

Dear Kathryn, we have been in touch both by phone and emails with you and your husband and wanted again to reiterate just how sorry we were for the way in which we handled this. You were absolutely entitled to breast feed and are most...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

Just had a two day spa break. The spa is lovely with good facilities. The spa restaurant and reception is so cold. Our treatments were all very good and relaxing. Think that the staff need to show you around on arrival and point out where...More

2  Thank dianehughes59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2017

Booked a Spa Day here for the end of November, it's a hefty price tag for the day to include lunch and an hour's treatment but I do believe you get what you pay for - sadly for us it didn't live up to the...More

2  Thank bluebell101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2017 via mobile

I recently spent a blissful day at the spa, as a gift. I had 2 treatments a wrap and facial, both great particularly the facial. But the lasting and unexpected surprise was the gorgeous lunch. Wow. I totally did not expect that. It was 2...More

Thank Nikki R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
41
Reviewed 22 November 2017 via mobile

I took my 3 mum friends for a spa day to PHP and we really really loved it. It has to be the best spa in the country if not in Europe. We all had lush treatments and really enjoyed exploring the different sensory rooms...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

Luxury abounds in this amazing spa which provides the ultimate in pampering and relaxation - endless warm , fluffy towels and bath robes? Yes, but also an personal soft bath mat for your multi directional shower. Steam rooms? Yes, but not just any steam rooms...More

Thank Parksfamily2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
jenyfilan
1 March 2017|
AnswerShow all 3 answers
Response from JulianTomlin | Property representative |
We are currently refurbishing the outdoor pool and it will be back in use from May. It is a heated pool and will be a lovely experienced once the refurbishment is complete.
0
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