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Alton Towers Waterpark

Certificate of Excellence
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Address: Resort Alton Towers, Alton ST10 4DB, England
Phone Number:
+44 871 222 3330
Website
Description:

The Waterpark is a perfect family day out whatever the weather, with both...

The Waterpark is a perfect family day out whatever the weather, with both indoor and outdoor pools and attractions offering gallons of excitement for kids of all ages. Bursting out of the middle of Splash Landings Hotel the Caribbean lagoon boasts hundreds of fantastic interactive water features, from lazy rivers, bubbly wubbly pools and crazy cannons, to the thrills and spills of our Master Blaster water rollercoaster! There are also facilities for our smaller guests, including the Little Leak - a shallow area with interactive play features, floats and slides for tiny tots. Plus children under 4 years old can access the Waterpark completely free! There is scrumptious food available, including great value sandwich meal deals and delicious smoothies and ice cream served on the pool side. If you fancy something a little more filling we also offer a pizza and pasta buffet menu in Flambo's Exotic Feast Restaurant, offering great views of the wacky Waterpark.

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TripAdvisor Reviewer Highlights

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Waterpark

First time going to a waterpark in this country & was pleasantly surprised, the only reason I didn't give it a 5 was the toilets & showers could do with being separate as it stunk... read more

Reviewed 3 days ago
Lindsey H
via mobile

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2,120 Reviews from our TripAdvisor Community

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Showing 2,104: English reviews
formby
Level Contributor
50 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
Reviewed 3 days ago NEW

Booked a family visit for the last day of the holiday but made a mistake which we didn't discover until in the hotel the day before. Call centre shut at 3. Called 1st thing, can't help you its fully booked. So we took a gamble & drove there - staff at the desk, lovely & sorted the issue. Waterpark itself... More 

Helpful?
Thank 649mikey649
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear 649mikey649, Thank you for taking the time to write a review on TripAdvisor about your visit to the Waterpark. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests as we always look to provide only the highest standards of customer care. We were sorry to see that several... More 

1 review
Reviewed 3 days ago NEW via mobile

First time going to a waterpark in this country & was pleasantly surprised, the only reason I didn't give it a 5 was the toilets & showers could do with being separate as it stunk of wee so saved the showers for when we got home but apart from that we had a great time.

Helpful?
Thank Lindsey H
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

We all really enjoyed the water park, food was ok, my only complaint is that the water was freezing, and we had a 1 year old with us, who shivered most of the time. My eldest son and his dad loved it, they enjoyed the full day, I hardly seen them most of the day. If the water had been... More 

Helpful?
Thank Gabrielle H
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear Gabrielle H, Thank you for taking the time to write a review on TripAdvisor about your visit to the Waterpark. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what a great time you had with us. We absolutely loved reading about... More 

Level Contributor
39 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW via mobile

As we were stopping for the weekend I booked into the water park so we could do something different. On first impressions it wasn't as big as I was expecting but the changing facilities were adequate and clean. We only stayed for 45minutes as it became apparent it was more for families with young children. So I would recommend for... More 

Helpful?
Thank LozzieP88
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear LozzieP88, Thank you for taking the time to write a review on TripAdvisor about your visit to the Waterpark. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests as we always look to provide only the highest standards of customer care. We were sorry to see that several... More 

Ireland
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Great way to relax after a long day in the park. Great toddler area with slide and floats and also a great big area for bigger children. Spa area for adults to unwind. Nice big warm area

Helpful?
Thank 3littlefriends
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear 3littlefriends, Thank you for taking the time to write to us regarding your recent visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what a great time you had with us. We loved hearing about your... More 

Paignton
Level Contributor
37 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW via mobile

We took our daughter on her 10th birthday we were able to park near the waterpark and for free. Inside, the staff at reception were friendly and helpful. The waterpark was spotlessly clean . The changing rooms were great and the slides were fab . The lazy river was great for young children. And the wacky waterworks was fun too... More 

Helpful?
Thank Sally H
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear Sally H, Thank you for taking the time to leave a review on Tripadvisor in relation to your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what a great time you had with us. We... More 

Measham, United Kingdom
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

We visited the park as a family of 4 with 2 kids aged 6 & 8. We got there for 10am which was perfect as it wasn't busy at all. We booked the tickets online and at £12 each I felt it was excellent value. The water park was very clean and spacious with nice decor. We enjoyed all aspects... More 

Helpful?
Thank Kylie P
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear Kylie P, Thank you for taking the time to write a review on TripAdvisor about your visit to the Waterpark. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding to hear what a great time you had with us. We absolutely loved reading about... More 

Leamington Spa, United Kingdom
Level Contributor
13 reviews
6 attraction reviews
Reviewed 6 days ago NEW via mobile

Planed to stay a full day but 2 hours was enough. It has only 2 major slide rides. One is ok and one is 30 seconds long. In rest is just a pool full of loud kids . It's no fun for adults, couples or group of friends . Totally disappointed of this place and doesn't deserve the ticket price... More 

Helpful?
Thank ManoleCo
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear ManoleCo, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your visit did not live up to your expectations and that you had several issues with the waterpark activities and slides. We do truly appreciate all feedback from our guests as it allows ourselves to perceive each area... More 

Tamworth, United Kingdom
Level Contributor
11 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

I visited 'Splash Landings' as part of a family of four (kids are 9 and 7 and very 'water-confident'). We visited last year and loved it, and my youngest requested a return trip for her birthday this week. At just under £50, I think it is a reasonably priced family day out (and, believe it or not, there's definitely enough... More 

Helpful?
Thank rlrowland
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear rlrowland Thank you for taking the time to review the Alton Towers Waterpark on Trip Advisor and for your amazing review! We thoroughly enjoyed reading about your experience and that you found both the value for money and facilities to contribute towards the overall enjoyment of the waterpark - This is something in which we do hold dear and... More 

Wolverhampton, United Kingdom
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The Alton Towers water park is great for all ages with a variety of different things to do. The Master Blaster is amazing for people who loves the waterslides. The other slides are perfect for everyone as they don't go too fast if you're not a big fan of slides. The heated pool is lovely, with a huge activity frame... More 

Helpful?
Thank lball5
AltonTowersCS, Customer Services at Alton Towers Waterpark, responded to this review

Dear Iball5 Thank you for taking the time to review the Alton Towers Waterpark on Trip Advisor and for your amazing review! We thoroughly enjoyed reading about your experience and that you found the waterpark to be filled with fun activities with choice for everyone - This is something in which we do hold dear and love to see our... More 

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  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?