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The Whitstable Shop & Visitor Information Centre

Open Now: 10:00 am - 5:00 pm
Open today: 10:00 am - 5:00 pm
Review Highlights
Wonderful little place to shop

Stop by for some local cards or gifts. Try the Whitstable pickle company preserves. Helpful... read more

Reviewed 4 weeks ago
sharlo61
,
Oakville, Canada
Warm welcome, great gifts.

Definitely worth finding if new in town, or if you're looking for information, or a local gift. The... read more

Reviewed 4 weeks ago
SimeyWimey
,
Whitstable, United Kingdom
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Traveller Overview
  • Excellent68%
  • Very good16%
  • Average0%
  • Poor16%
  • Terrible0%
4 weeks ago
“Wonderful little place to shop”
4 weeks ago
“Warm welcome, great gifts.”
About
The Whitstable Shop & Visitor Information Centre is located in the centre of Whitstable town centre in Harbour Street and run by The Whitstable Improvement Trust, a charitable organisation formed in 1989. Offering residents and visitors information...more
Open Now
Hours Today: 10:00 am - 5:00 pm
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Suggested duration: < 1 hour
Contact
34 Harbour Street, Whitstable CT5 1AJ, England
Website
+44 1227 770060
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Reviews (6)
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Reviewed 4 weeks ago

Stop by for some local cards or gifts. Try the Whitstable pickle company preserves. Helpful staff offering tourist information.

Date of experience: November 2018
Thank sharlo61
Louise F, Manager at The Whitstable Shop & Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thank you so very much for your kind comments following your visit to our shop. And you're right, the Whitstable pickles are so very popular! Kindest regards, Lou Fowkes Trust Manager

Reviewed 4 weeks ago

Definitely worth finding if new in town, or if you're looking for information, or a local gift. The volunteers here do a marvellous job and are a mine of information about the town, knowing what's on and can point you in the right direction. Opening...More

Date of experience: November 2018
1  Thank SimeyWimey
Louise F, Manager at The Whitstable Shop & Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Dear Sir, Thank you so very much for your kind comments following your trip to Whitstable. The volunteer team here work extremely hard to make the shop a welcoming and warm place to visit and provide a high level of customer care, together with excellent...More

Reviewed 14 September 2018

I have always loved Whitstable, however recently I visited the town with a group from Ta.pestry group (ex help the aged). Three of us entered the shop to pick up a few small gifts for our grandchildren. The first thing we heard was an woman...More

Date of experience: August 2018
1  Thank Pensionisa
Louise F, Manager at The Whitstable Shop & Visitor Information Centre, responded to this reviewResponded 19 September 2018

Dear Madam, I am so very sorry to hear of your experience during you recent visit to Whitstable - and I can only apologise wholeheartedly. We pride ourselves on offering a very warm welcome here at The Whitstable Shop & Visitor Information Centre and I...More

Reviewed 11 August 2018

From the outside this looks more like a shop than an information centre. It is both and it is signposted but I didn't notice this at first.More

Date of experience: August 2018
Thank tezpil
Louise F, Manager at The Whitstable Shop & Visitor Information Centre, responded to this reviewResponded 19 September 2018

Thank you for your comment - which to be honest is very fair. We have been trying to work alongside Canterbury City Council for some time now to make the Whitstable Visitor Information Centre more visible, both from the street but also across town with...More

Reviewed 7 June 2018 via mobile

I always pop in here when we visit Whitstable. The staff here are very friendly and helpful and there is a good selection of gifts and souvenirs.

Date of experience: June 2018
Thank saraayemoung
Lou F, Manager at The Whitstable Shop & Visitor Information Centre, responded to this reviewResponded 8 June 2018

Thank you so much for your kind review Sara. The team here are all very dedicated and committed to providing a great service with a high level of customer care, so your words are most welcome! We'll see you again soon...

Reviewed 12 April 2018 via mobile

Staff here were so welcoming and gave us great ideas of how to utilise our 4 day break in Whitstable and the surrounding areas. Definitely stop here on your arrival !

Date of experience: April 2018
Thank Jane B
Louise F, Manager at The Whitstable Shop & Visitor Information Centre, responded to this reviewResponded 23 May 2018

Thank you so much for your kind feedback Jane - I will pass this onto our volunteer team - and glad you enjoyed your stay! Lou Fowkes, Trust Manager The Whitstable Shop & Visitor Information Centre

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Questions & Answers
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Brendan C
14 October 2018|
AnswerShow all 2 answers
Response from Louise F | Property representative |
Dear Brendan, Dates for the Whitstable Oyster Festival are yet to be set but it usually happens 3rd weekend of July. So therefore 2019 would 20 & 21 July. However, please keep an eye on the festival... More
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