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Review Highlights
Very helpful and friendly

Good bikes, lots of help and advice, great local routes (esp the coastal route to Herne Bay... read more

Reviewed 15 April 2018
FamilyGuy0001
,
London, United Kingdom
via mobile
Great cycle hire loads of help

This is a cycle hire company with heart So helpful and friendly Clear instructions great advice... read more

Reviewed 19 February 2018
Clare B
via mobile
Read all 15 reviews
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Traveller Overview
  • Excellent54%
  • Very good33%
  • Average0%
  • Poor13%
  • Terrible0%
14 Apr 2018
“Very helpful and friendly”
18 Feb 2018
“Great cycle hire loads of help”
About
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Contact
56 Harbour Street, Whitstable CT5 1AQ, England
Website
+44 1227 388058
Reviews (15)
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1 - 10 of 15 reviews
Reviewed 15 April 2018 via mobile

Good bikes, lots of help and advice, great local routes (esp the coastal route to Herne Bay). Highly recommended on a nice day. Not cheap though, for a family.

Thank FamilyGuy0001
Reviewed 19 February 2018 via mobile

This is a cycle hire company with heart So helpful and friendly Clear instructions great advice Good quality bikes Thanks so very much

Thank Clare B
Reviewed 16 October 2017

Great bikes, good service and the coastal cycle path is lovely. We cycled to Herne Bay and back with 4 kids. Highly recommended.

Thank rjsm
Reviewed 3 October 2017 via mobile

In the pre-booked and pre-paid online form we mentioned that we will take the bike at 10am from Canterbury (we were staying in Whitstable). After having organised ourselves (with our little one 22months old) we arrived at the bike shop on time, nobody was there....More

Thank Arnaud L
Bernard W, Owner at Whitstable Cycle Hire, responded to this reviewResponded 27 October 2017

This is very unfortunate and I cannot blame the customer for being disappointed but his reaction seems excessive. My usually dependable employee was late (he was not in bed as the customer asserts, he was on his way). We take the utmost care where children...More

Reviewed 25 June 2017 via mobile

The staff is nice, friendly and helpful. Just got back from the recluver fort via the oyster bay trail. Lovely family day. Recommend.

Thank Poupoute P
Reviewed 16 February 2017 via mobile

Really good little outfit. Very friendly and efficient service, good quality gear, lots of helpful advice. One way hires possible. Highly recommended. Daily hire inc helmet and map, approx £20 per adult.

Thank Simon S
Reviewed 13 August 2016 via mobile

The trail itself was great and worth doing. Took the advice on website to find free/paid parking near them however the road have cars on both sides and do not have space for larger cars, I parked in a car park 10 minutes away,wish they...More

Thank Rebecca B
Reviewed 7 August 2016 via mobile

Don't be put off by the modest entrance round the back of a shop in Harbour Street. Not flash, but really good bikes (the best hire bikes we have had) and very easy to sort out - really friendly chap made it all the more...More

2  Thank Martin T
Reviewed 7 September 2015

We arrived in Whitstable Sunday afternoon so spoke to the hire chappy when we got there, he was very helpful. We turned up Monday to hire the bikes, its very quick, simple and painless. Well worth it.

Thank Sarah H
Reviewed 5 September 2015

We've hired bikes from Whitstable Cycle Hire 4 times now (we've done the Reculver route twice and the Canterbury route twice - we've always had a good time. The online booking system still needs work but did the job and is cheaper than booking over...More

Thank Nicki_and_Tom
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