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Review Highlights
Very helpful and friendly

Good bikes, lots of help and advice, great local routes (esp the coastal route to Herne Bay... read more

Reviewed 15 April 2018
FamilyGuy0001
,
London, United Kingdom
via mobile
Easy and helpful bike hire

Me and my boyfriend hired bikes during our stay in Herne Bay. We travelled to Whitstable to pick up... read more

Reviewed 10 September 2018
isse19
,
London, United Kingdom
Read all 17 reviews
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Traveller Overview
  • Excellent55%
  • Very good29%
  • Average5%
  • Poor11%
  • Terrible0%
Travellers talk about
“bikes”(10 reviews)
“reculver”(3 reviews)
“company”(3 reviews)
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Contact
56 Harbour Street, Whitstable CT5 1AQ, England
Website
+44 1227 388058
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Reviews (17)
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1 - 10 of 17 reviews
Reviewed 10 September 2018

Me and my boyfriend hired bikes during our stay in Herne Bay. We travelled to Whitstable to pick up the bikes, which was easy and the guys in the shop were all very helpful. We initially meant to bring the bikes back to Whitstable, but...More

Date of experience: August 2018
Thank isse19
Reviewed 8 September 2018

We have used this company twice over the summer and as far as the bikes are concerned and the general service I would have no negatives at all. Whitstable is a beautiful town and the cycle trip to Herne Bay is extremely enjoyable and relaxing....More

Date of experience: August 2018
Thank Aggie3hl
Reviewed 15 April 2018 via mobile

Good bikes, lots of help and advice, great local routes (esp the coastal route to Herne Bay). Highly recommended on a nice day. Not cheap though, for a family.

Date of experience: April 2018
Thank FamilyGuy0001
Reviewed 19 February 2018 via mobile

This is a cycle hire company with heart So helpful and friendly Clear instructions great advice Good quality bikes Thanks so very much

Date of experience: February 2018
Thank Clare B
Reviewed 16 October 2017

Great bikes, good service and the coastal cycle path is lovely. We cycled to Herne Bay and back with 4 kids. Highly recommended.

Date of experience: October 2017
Thank rjsm
Reviewed 3 October 2017 via mobile

In the pre-booked and pre-paid online form we mentioned that we will take the bike at 10am from Canterbury (we were staying in Whitstable). After having organised ourselves (with our little one 22months old) we arrived at the bike shop on time, nobody was there....More

Date of experience: September 2017
Thank Arnaud L
Bernard W, Owner at Whitstable Cycle Hire, responded to this reviewResponded 27 October 2017

This is very unfortunate and I cannot blame the customer for being disappointed but his reaction seems excessive. My usually dependable employee was late (he was not in bed as the customer asserts, he was on his way). We take the utmost care where children...More

Reviewed 25 June 2017 via mobile

The staff is nice, friendly and helpful. Just got back from the recluver fort via the oyster bay trail. Lovely family day. Recommend.

Date of experience: June 2017
Thank Poupoute P
Reviewed 16 February 2017 via mobile

Really good little outfit. Very friendly and efficient service, good quality gear, lots of helpful advice. One way hires possible. Highly recommended. Daily hire inc helmet and map, approx £20 per adult.

Date of experience: February 2017
Thank SimonS348
Reviewed 13 August 2016 via mobile

The trail itself was great and worth doing. Took the advice on website to find free/paid parking near them however the road have cars on both sides and do not have space for larger cars, I parked in a car park 10 minutes away,wish they...More

Date of experience: August 2016
Thank P6904OHrebeccab
Reviewed 7 August 2016 via mobile

Don't be put off by the modest entrance round the back of a shop in Harbour Street. Not flash, but really good bikes (the best hire bikes we have had) and very easy to sort out - really friendly chap made it all the more...More

Date of experience: June 2016
2  Thank MartinT231
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