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Shepherd Neame Visitor Centre & Brewery Tour

17 Court Street, Faversham ME13 7AX, England
+44 1795 542016
Website
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Review Highlights
Not the best brewery tour.

Came away thinking it was ok but not the best brewery tour I have been on. Could have done with... read more

Reviewed 4 days ago
N B
,
Kent, United Kingdom
Perfect wedding venue and the best beef I've ever eaten!

Attended for a friends wedding. The venue was beautiful, absolutely perfect. And the friendly staff... read more

Reviewed 1 week ago
NotavailableGrrrrrrr
via mobile
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Take a look behind the scenes at Shepherd Neame – Britain’s oldest brewer. You guide will take you through the heart of the brewery so you can see the traditional mash tuns; taste natural mineral water from the brewery’s well; try some malted barley; smell locally-grown Kentish hops; see bygone delivery vehicles and step into a recreated cooper’s workshop. Finally there’s a fascinating tutored tasting of Shepherd Neame’s Kentish ales and speciality lagers. Tours run most days - advance booking is strongly recommended and you should allow 2 hours for your visit
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
LOCATION
17 Court Street, Faversham ME13 7AX, England
CONTACT
Website
+44 1795 542016
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Reviews (1,009)
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1 - 10 of 1,006 reviews

Reviewed 4 days ago

Came away thinking it was ok but not the best brewery tour I have been on. Could have done with more beer tasting and more free samples for the money paid. An introductory pint on arrival would have helped. Evening meal was good.More

Thank N B
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 2 days ago

Many thanks for your review, we are pleased to hear that you enjoyed the meal and are sorry that the amount of samples didn't meet your expectations. As you know, evening tours with a meal include a tasting of three different beers along with a...More

Reviewed 1 week ago via mobile

Attended for a friends wedding. The venue was beautiful, absolutely perfect. And the friendly staff a compliment to the business. The food was mesmerisingly perfect and a great selection of drinks on offer.

Thank NotavailableGrrrrrrr
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 1 week ago

Many thanks for your review, we're glad everyone enjoyed the wedding and we'll make sure Chef and the rest of the team see your kind comments.

Reviewed 2 weeks ago via mobile

We visited the Brewery Tour today after living In Faversham for 13 years and what an amazing tour it was!!! We took friends who were visiting and we all thoroughly enjoyed it. John our tour guide was funny, very informative and kept us all interested!...More

Thank Sunnies8
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 1 week ago

Many thanks for your review - delighted to hear that you had a good time and we hope to welcome you back again soon.

A TripAdvisor Member
4
Reviewed 2 weeks ago via mobile

I have been on a few brewery trips and this was one of the better ones. The guide really know the business and the history and was able to bring it alive. The tutored tasting brought the practical side to the tour.

Thank A TripAdvisor Member
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 2 weeks ago

Many thanks for your review - we're pleased to hear you had a good time.

Reviewed 3 weeks ago

Very good knowledge from the tour guide with amusing and friendly commentary. Excellent range of beers and a good supper.

Review collected in partnership with this attraction
Thank peterC4600KB
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 2 weeks ago

Thank you for your feedback, we're glad you enjoyed the brewery tour and ale samplers' supper.

Reviewed 3 weeks ago

A fascinating tour of the Shepherd Neame premises in Faversham. Interesting buildings and informative tour conducted very well by Christie and Alan Fascinating to learn more about the brewing process. Very enjoyable tutored tasting to finish with. A must for any serious beer drinker!

Review collected in partnership with this attraction
Thank tremain61
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 2 weeks ago

Thank you for your comments, we'll make sure Christie and Alan see them.

Reviewed 3 weeks ago

We recently booked the Shepherd Neame Visitor Centre & Brewery Tour and had a simply marvelous time! Our guide had a great sense of humor and the tour itself was very interesting (began with an introductory video). We learned a great deal, had a blast,...More

1  Thank denver60
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 2 weeks ago

Thank you for your feedback, we're delighted that you enjoyed the brewery tour and tutored tasting.

Reviewed 3 weeks ago

We received this trip as a Christmas present and we thoroughly enjoyed it. Excellent value for money and we got to know people we would not normally meet. A great night out.

Review collected in partnership with this attraction
Thank C2213IYjackt
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to post a review, we really do value guests' feedback. It's good to hear that you had a great time on the brewery tour and ale samplers' supper.

Reviewed 3 weeks ago

Our daughter bought us a tour and supper evening for Christmas. We had a great time. The tour was very interesting and informative about the traditional brewing methods, you need to be mobile as there are some steep steps. After the tour there was a...More

Review collected in partnership with this attraction
Thank moore89
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 2 weeks ago

Many thanks for your kind comments, we'll make sure the whole team see them. It's good to hear you had an enjoyable time on the brewery tour and ale samplers' supper.

Reviewed 3 weeks ago

The food on offer was really good, and the atmosphere excellent. The music was great although the interemission was a bit long and as always both ensembles started late. Could have used some good dance music during the intermission rather than the slow stuff that...More

Review collected in partnership with this attraction
Thank Meredith V
Graham H, Manager at Shepherd Neame Visitor Centre & Brewery Tour, responded to this reviewResponded 2 weeks ago

Meredith - thank you very much for your review, it's good to hear that you enjoy the concerts at The Old Brewery Store. We'll take your suggestions on board when we plan future events and we look forward to welcoming you again soon.

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Questions & AnswersAsk a question
aBrOmL
I am visiting tomorrow to do a brewery tour. Will the gift shop be closed as it is on a sunday
2 October 2016|
Answer Show all 2 answers
Response from kent1973 | Reviewed this property |
It will be open 11-4
1
Vote
badger_run16
have 2 spaces left for any tour this weekend?
4 September 2015|
Answer
Response from Graham H | Property representative |
We have plenty of spaces left on Sunday and a handful on Saturday. You can book online at the shepherdneame website - follow the Brewery Tours link or call 01795 542016 between 9.00am and 4.30pm tomorrow
0
Votes
Tins81
Is there only the one tour per day?
20 February 2015|
Answer
Response from Graham H | Property representative |
Tours run most days, the exact number and times vary depending on bookings as we hhost a lot of visits from organised groups. Up to date availability can be seen on the tours section of our webiste
0
Votes